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Silver Springs Hotel

getaroom.comUS$80*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$115*
US$80*
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US$109*
US$109*
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Silver Springs Hotel
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199 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Nairobi, Kenya
Reviewed 1 week ago

I had a very brief stay at the Silver Springs Hotel between a flight and a road shuttle and I had a pleasant time there. The room was spacious and comfortable, complete with all the amenities you'd expect from this category of establishment. Breakfast was varied and rich in quantity. The staff was very polite and responsive throughout my stay....

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Helpful?
Thank Giorgio B
Centurion, South Africa
Reviewed 3 weeks ago via mobile

This is an old hotel. We attended a conference there. I guess it is a budget venue. Conference venue was claustrophobic, and very gloomy. No ventilation. Food and refreshments were ok not great. Not sure how the rooms are. Pool outside does not look very inviting.

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Helpful?
Thank Tracy N
Lilongwe, Malawi
Reviewed 14 March 2017

Sliver Springs Hotel, I agree supplies the life-giving impulse at each throb of a second. Strategically positioned, to make life easy and absorb the shock of city travel The door to my room whispers "Karibu" as you open and enter My experience tell me that these rooms are in partnership with sleep as we know it No regrets here, whether...

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Helpful?
Thank HastieWaMayingira
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Greetings. I would like to thank you for taking your time to post a sincere review regarding our hotel. We are happy to note that you had a peaceful stay with us and we also thank you for having chosen to stay with us while in the city. I look forward to hosting again whenever you visit Kenya....

Addis Ababa, Ethiopia
Reviewed 10 March 2017

A very simple hotel with a very good personnel and service. I like my stay there although it was short. I specially like rooms in the new wing but you will cross the restaurant and the swimming to access. The place is clean. The road renovation in the area makes the accessibility a little bit difficult especially in the morning...

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Helpful?
Thank Benjamin D
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Greetings. May i take this opportunity to thank you for having chosen to stay at Silver Springs while in Nairobi and also for the positive observations about the hotel especially our welcoming staff, good service the standard of cleanliness. The ongoing road construction is a small stretch that the government has undertaken to expand the road and ease...

Montreal, Canada
Reviewed 9 March 2017

I booked a room for two days for business conferences and service was poor. Our room was ready when we arrived but service terribly slow. we ordered coffee at 9:00AM and it arrived at 10:30.... Without cups, spoon or napkins. We had to call each time for each item. Overall, the waiter entered in the room on nine occasions and...

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Helpful?
Thank Marie Helene A
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Greetings. My sincere apology on behalf of the hotel Management and Staff for the bad experience that you encountered. This is not the kind of service and experience we would want any of our guests to get or experience therefore i would like to thank you for sharing the information which i have taken measures and the necessary...

Innsbruck, Austria
Reviewed 27 February 2017

We enjoyed a nice stay of 2 nights in this hotel. After beeing in the mountains for weeks we really liked the very tidy (!) rooms, the outstandingly friendly service and the food. The pool in inner courtyard is a perfect place to relax from the turmoil of Nairobi. The price was very good and we were surprised why this...

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Helpful?
Thank Werner B
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Greetings. Thank you for your genuine review about the hotel. I am glad to note that you liked our rooms, good service from our friendly staff and the good food. We are all excited about your rating of our hotel and i promise you that we are working hard towards achieving the 4 star rating. I look forward...

Conakry, Guinea
Reviewed 14 February 2017

Locations of the hotel is next to a busy road, however the hotel itself is surprisingly very quiet. The room was clean and the stuff were helpful at all levels. The breakfast is very good, however the food served at the dinner is very minimal, so its better to eat out.

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Helpful?
Thank A A
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear guest, Greetings. I would like to thank you for taking your time to post a positive review about our hotel. I am sincerely sorry that you were given a small portion of food but i would like to assure you that we do add rations when one feels that it is not enough and we also have the option...

Varde, Denmark
Reviewed 29 January 2017 via mobile

Silver springs is the perfect stop over for a visit to moshi/killimanjaro. This is due to the fact the Impala shuttle to moshi leaves from the hotel ever day. The hotel has nice rooms, good food and a pool.

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Helpful?
Thank Jesper K
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Greetings. Thank you for having chosen to stay at Silver Springs while in Nairobi. We are happy to note your sincere feedback on the hotel location, good food, our nice rooms and pool. We look forward to welcoming you back again when visiting Kenya. Sincerely, Shadrack Wawire General Manager

Burlington, Canada
Reviewed 23 December 2016

I was there very briefly for three nights for business conference. I found the staff very helpful and check in after a long trip was quite fast... The breakfast buffet was quite lovely and fresh. I didn't have time to use the pool or exercise facilities but they looked impeccable. One note, the a/c in my room didn't work as...

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Helpful?
Thank johndavid2016
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Greetings. I am sincerely sorry that you were allocated a room with a mulfunctioning AC which was as a result of a collapsed complete AC Unit which has since been repaired by our technicians. May i also thank you for your positive and genuine feedback which touched on our helpful staff, lovely breakfast and fast check in service...

Nairobi Region, Kenya
Reviewed 19 December 2016

I was at this hotel for a meeting for a week... the place is nice, clean, modern and beautiful despite the fact that it is in the middle of Nairobi. The staff however are very unfriendly and unhelpful and adamant! They will not step even an inch out of their way to help you. I also got a stomach upset...

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Helpful?
Thank ech0mike
Shadrack W, General Manager at Silver Springs Hotel, responded to this review

Dear Guest, Greetings. I am sincerely sorry for the experience you underwent during your stay with us and kindly accept our apology. This is not the kind of service that we are known for and i promise to do a follow up and amend on the areas that we went wrong this time. I promise that when you visit us...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Silver Springs Hotel

Address: Valley Road & Argwings Kodhek Road, Nairobi, Kenya
Region: Kenya > Nairobi > Upper Hill Estate
Price Range: RM449 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silver Springs Hotel 3*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#19 Spa Hotel in Nairobi
#23 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Silver Springs Hotel staff and other travellers.
2 questions
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Questions? Get answers from Silver Springs Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking area not demarcated... choose carefully where to be by the pool if you do not smoke”
HastieWaMayingira, 14 Mar 2017 | Read review
“choose rooms in the new wing”
benjamind467, 9 Mar 2017 | Read review
“Try to stay away from the swimming pool which is very noisy”
26mariehelenea, 9 Mar 2017 | Read review
“All rooms are just noisy”
ech0mike, 18 Dec 2016 | Read review
“the gym overlooks a busy road, Icould run the mill to the rhythm of the passing cars”
R9348LZdanielk, 19 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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