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Silver Springs Hotel

229 reviews
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Traveller (43)
Room & Suite (29)
Dining (4)
Overview
  • Excellent19%
  • Very good48%
  • Average26%
  • Poor4%
  • Terrible3%
Travellers talk about
“nairobi hospital”(12 reviews)
“superior room”(6 reviews)
“new wing”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (229)Write a Review
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40
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All reviewsnairobi hospitalsuperior roomnew wingswimming poolnice poolother hotelstaxi servicereception staffrooms are cleanbusiness tripwi fihome away from homegymsecurityworkshopkenyameeting
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11 - 15 of 205 reviews
Reviewed 24 July 2017

Hotel staff is very friendly and kind. They will definitely make a stay in this hotel valuable. It's well located for a Kenya visit, either for the National Park or other attractions. It has a good wi-fi and the menu it's really good.

Thank David M
Reviewed 19 July 2017

Stayed for about 2 weeks - it was pretty average from all the hotels within Nairobi. The price is however on the high side for the quality of the room and services being offered. No in built air conditioning which wasn't pleasant considering the heat....More

Thank M Y
Response from Shadrack W, General Manager at Silver Springs HotelResponded 21 July 2017

Dear guest, Thank you for taking your time to post a review regarding your stay at Silver Springs Hotel. Am sorry that some of our services were not to your satisfaction especially the unfriendly staff at the breakfast which i promise that we will take...More

Reviewed 18 July 2017

I loved the sauna and the steam bath .The superior room 234 was great with a view of the city.The wifi was stable most of the time.The bath tab however needs repair.It does not hold water.The gym is well equipped and the staff are really...More

Thank clifford o
Response from Shadrack W, General Manager at Silver Springs HotelResponded 21 July 2017

Dear Guest, Greetings. We thank you for taking your time to post a sincere review regarding your stay at our hotel. However i am sorry about the Bathtub which let you down this time but we have taken action and corrected.Thank you for taking note...More

Reviewed 18 July 2017

My husband and I were among a group of 25 people who stayed at Silver Springs Hotel. The food was delicious! The staff was so very caring and attentive to any and all of our needs, as my husband was under the weather for a...More

Thank jackieannw2017
Response from Shadrack W, General Manager at Silver Springs HotelResponded 21 July 2017

Dear Guest, Greetings. Thank you for having chosen to stay with us and for your sincere compliments. I assure you that we will strive to always meet and exceed your expectations any time you visit our hotel. I look forward to welcoming you soon. Sincerely,...More

Reviewed 27 June 2017

The serive was great. I loved the waiters and those in charge during meals. Very helpful. The food was great. The room was great. The only problem was that I think it was above the kitchen so it was very hot both during the day...More

Thank Naomi M
Response from Shadrack W, General Manager at Silver Springs HotelResponded 21 July 2017

Dear Guest, Thank you for having chosen to stay at Silver Springs Hotel. I am sincerely sorry that you were affected with the heat but assure you that we have rooms that are not near the kitchen which i promise to allocate you next time...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$97 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Nairobi
#24 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Nairobi
#24 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (29)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (36)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ScoobyCheech
3 December 2015|
AnswerShow all 2 answers
Response from Gerry M | Reviewed this property |
S/Springs - JKIA = Kes 1500-2000; Wilson = Kes 750-1000
0
Votes
Room Tips
"mine was great on the 3rd floor facing the main road"
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"I was in the second floor room, it was quiet and no interruption. I did not hear one mosquito..I did not need..."
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"Choose a room next to the pool, they are quieter than the ones that face the main street"
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"3rd floor rooms were good"
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