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Silver Springs Hotel

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Traveller (58)
Room & Suite (34)
Dining (4)
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Overview
  • Excellent19%
  • Very good48%
  • Average27%
  • Poor4%
  • Terrible2%
Travellers talk about
“nairobi hospital”(13 reviews)
“superior room”(6 reviews)
“new wing”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (246)
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44
99
62
8
7
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All reviewsnairobi hospitalsuperior roomnew wingfront desk staffswimming poolnice poolenjoyable staytaxi servicerooms are cleanwi fihome away from homebusinessgymsecurityworkshopkenyameeting
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51 - 55 of 220 reviews
Reviewed 14 February 2017

Locations of the hotel is next to a busy road, however the hotel itself is surprisingly very quiet. The room was clean and the stuff were helpful at all levels. The breakfast is very good, however the food served at the dinner is very minimal,...More

Thank A A
Response from Shadrack W, General Manager at Silver Springs HotelResponded 25 March 2017

Dear guest, Greetings. I would like to thank you for taking your time to post a positive review about our hotel. I am sincerely sorry that you were given a small portion of food but i would like to assure you that we do add...More

Reviewed 29 January 2017 via mobile

Silver springs is the perfect stop over for a visit to moshi/killimanjaro. This is due to the fact the Impala shuttle to moshi leaves from the hotel ever day. The hotel has nice rooms, good food and a pool.More

Thank Jesper K
Response from Shadrack W, General Manager at Silver Springs HotelResponded 25 March 2017

Dear Guest, Greetings. Thank you for having chosen to stay at Silver Springs while in Nairobi. We are happy to note your sincere feedback on the hotel location, good food, our nice rooms and pool. We look forward to welcoming you back again when visiting...More

Reviewed 23 December 2016

I was there very briefly for three nights for business conference. I found the staff very helpful and check in after a long trip was quite fast... The breakfast buffet was quite lovely and fresh. I didn't have time to use the pool or exercise...More

Thank johndavid2016
Response from Shadrack W, General Manager at Silver Springs HotelResponded 25 March 2017

Dear Guest, Greetings. I am sincerely sorry that you were allocated a room with a mulfunctioning AC which was as a result of a collapsed complete AC Unit which has since been repaired by our technicians. May i also thank you for your positive and...More

Reviewed 19 December 2016

I was at this hotel for a meeting for a week... the place is nice, clean, modern and beautiful despite the fact that it is in the middle of Nairobi. The staff however are very unfriendly and unhelpful and adamant! They will not step even...More

Thank ech0mike
Response from Shadrack W, General Manager at Silver Springs HotelResponded 21 December 2016

Dear Guest, Greetings. I am sincerely sorry for the experience you underwent during your stay with us and kindly accept our apology. This is not the kind of service that we are known for and i promise to do a follow up and amend on...More

Reviewed 16 December 2016

I spent 1 week in this Hotel. The food was okay, the rooms are quite and though a bit small, they have comfortable beds. However, the hotel has fluctuating Wi-Fi and thus making it the only hotel i have been to with the worst kind...More

Thank victork2542016
Response from Shadrack W, General Manager at Silver Springs HotelResponded 21 December 2016

Dear Guest, Greetings. Thank you for taking your time to post a review about the hotel and i am sincerely sorry that Wifi connectivity let you down during your stay. Am sorry this was caused by the ongoing road construction but we are trying our...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$98 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Nairobi
#24 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Nairobi
#24 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (34)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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563elizabeth
12 December 2017|
Answer
Response from David M | Reviewed this property |
Yes, they have a parking just for the hotel and it has 24 hour surveillance.
0
Votes
ScoobyCheech
3 December 2015|
AnswerShow all 2 answers
Response from Gerry M | Reviewed this property |
S/Springs - JKIA = Kes 1500-2000; Wilson = Kes 750-1000
0
Votes
Room Tips
"The Bar staff and front desk staff are amazing"
Read review
"Rooms at the third floor are clean & internet connection is good"
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"Room 1000 was quite ambient , spacious and homely. Highly recommend"
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"mine was great on the 3rd floor facing the main road"
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