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Kenya Comfort Hotel

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Traveller (54)
Room & Suite (34)
Dining (9)
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Overview
  • Excellent9%
  • Very good31%
  • Average39%
  • Poor13%
  • Terrible8%
Travellers talk about
“mosquito net”(8 reviews)
“hour restaurant”(2 reviews)
“safe place”(4 reviews)
AMENITIES
Free Wifi
Breakfast Available
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Family Rooms
1 Star Hotel
All hotel details
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Reviews (219)
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All reviewsmosquito nethour restaurantsafe placekenya tanzaniasingle roomtwo nightsuhuru parkwifi connectionnational museumthe hotel is cleanmasai maragate
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1 - 5 of 185 reviews
Reviewed 15 April 2018

The room was adequate but the bathroom was tiny. The lift is very slow. The restaurant has decent food but very slow service. The staff try to be helpful. This hotel is located in a very unsafe part of Nairobi.More

1  Thank Sara246810
Response from Kenya C, General Manager at Kenya Comfort HotelResponded today

We thank you for sparing your valuable time to post a review regarding your experience during your stay with us. We have various room categories from average to more spacious ones depending on your choice and preference. The same information is available on our website....More

Reviewed 29 January 2018

This hotel is 20 mins away walking from National Museum, and there are a variety of restaurants nearby. there is a nice Bar downstairs - the elevator is very slow, internet was okay. the rooms where comfy but very small . the bathroom was okay...More

Thank Souz M
Response from Kenya C, General Manager at Kenya Comfort HotelResponded 31 March 2018

Thank you for posting a review regarding your stay with us. We have long term plans to install a new lift to compliment the current one for better and quality service delivery. Overall, we thank you for your compliments and wish you a happy and...More

Reviewed 20 October 2017 via mobile

We stayed here as part of a Tucan Tour and we handed in our laundry and was told that it would be back at a certain time, obviously it wasn’t and they continually lied to us about where our laundry was and when we would...More

Thank 00awesomeisme00
Response from Kenya C, General Manager at Kenya Comfort HotelResponded 3 November 2017

Dear Sir/Madam, We thank you for taking time to share your experience. We are indeed apologetic that our services were below your expectations. Our guest laundry services are sub-contracted at discounted rates and we have not added any mark up on the same with the...More

Reviewed 11 October 2017

I stayed here the first and last night of my recent stay in Kenya, in different rooms for both nights. There was so much noise in both rooms, I could barely get any sleep. The bathroom was shaped more like a closet. In order to...More

Thank rosie313
Response from Kenya C, General Manager at Kenya Comfort HotelResponded 24 October 2017

Dear Sir/Madam, We thank you for your review. As you are aware we are in the Central Business District and in such instances noise is fairly beyond our control. We have a policy of allowing room change on request if available. Noise is experienced on...More

Reviewed 1 October 2017 via mobile

Overall the hotel is clean, rooms are spacious with small kitchette. Bathroom door doesn't close but that is not an issue. Staff are friendly and courteous. Big issue is the restaurant. Our group of 8 sat last night for a meal at 730pm. By 830pm...More

Thank Ruggers67
Response from Kenya C, General Manager at Kenya Comfort HotelResponded 24 October 2017

Dear Sir/Madam, Thank you for taking your good time to post a review on your experience during your stay with us. We are sorry for the below expectation service in the restaurant just to assure you that it has been taken care of. These are...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Conference Facilities
Breakfast Available
Things to do
Restaurant
Details
Price range
US$34 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$34 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (34)
Dining (9)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Any room is a good room"
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"I don't imagine there are any good rooms at this hotel."
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"Ask for a room on a high floor. A room away from the floor entry gate."
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"Stay there during the week and the rooms from the 3rd Floor upwards will only have a little noise getting up..."
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