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Neptune Mara Rianta Luxury Camp

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138 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Mombasa, Kenya
1 review
Reviewed 5 September 2016

We had a wonderful stay at Mara Rianta - it is truly a magical place overlooking a river with lots of hippos! The staff were exceptional - extremely attentive, accommodating and hospitable. The tents were extremely luxurious, spacious, clean, modern and had a lot of attention to detail. Our driver, Daniel, was excellent as we saw tonnes of animals and... More 

Helpful?
Thank esm2345
Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

2 reviews
Reviewed 26 August 2016

I came here by myself with a tour group and stayed there for 3 nights. The resort is located right across a river with a big family of hippos. Besides great room, good location and delicious food, the service here is its highlight. The staffs there were willing to help with anything. I have entomophobia, and there were two moths... More 

Helpful?
Thank 思伦顾
Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Colombo, Sri Lanka
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2016

We stayed for 5 nights from the 6th to the 11th of August 2016. Service was 5-star and the entire staff was great, but I'd also like to extend a special thanks to Peterson, Winnie, Patrick the head chef, made mouth watering dishes and always went out of his way to give my children what ever extras they wanted, Peter... More 

Helpful?
1 Thank Bianca610
Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Washington, DC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2016

We stayed the nights of July 26th, 27th, and 28th and had an absolute blast. Service was 5-star and the entire staff was great, but I'd also like to extend a special thanks to Nelson, Chowet, Peterson, Winnie, and of course Justus (our safari guide for all three days). The tent and grounds were amazing. I won't dive into much... More 

Helpful?
Thank patron555
Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

2 reviews
Reviewed 10 August 2016 via mobile

Great service, Friendly staff, amazing scenery, good food. Definitely worth a visit if you are in the area. Just across from the hotel you will find a hippo pool keeping you company during your stay at this great resort. Highly recommended!

Helpful?
Thank Anders Ø
Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Brussels, Belgium
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 July 2016

This was our first experience in a hotel of the Neptune hotels group and we were very delighted ! We stayed unfortunately only 2 nights at the camp, and a third night more would have been better to take fully advantage of this heaven retreat in the middle of the nature and wild life. To be wake up by the... More 

Helpful?
Thank jndutry
Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Brussels, Belgium
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2016 via mobile

The manager Wesley and his entire team put all their efforts together to make your stay unforgettable. Always with a smile, ready to help you. The game drives are impressive: our guide spotted between a lot of other game a hunting lioness and a cheeta with cups.The food is very good and the apéro at the big fire with view... More 

Helpful?
Thank cversele
Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Washington DC, District of Columbia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2016 via mobile

This is our second time at the Neptune (previously Exploreans) and I am sure not the last one. We were a large group of 12 and were picked up by three Land Rovers. Neptune is at the Mara North Conservancy, one of the largest conservancies in the Mara region. The conservancy is full of animals and in pristine conditions. We... More 

Helpful?
Thank Cholito63
Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Toronto
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2016

This is "glamping" at its finest! I still can't get over how beautiful the tent was. It had everything I could possibly need, including a multi-outlet power bar, service button for my personal butler (!), a huge shower with a view of the outdoors, toiletries, hot water bottle, umbrella, you name it! The staff were so friendly and attentive. Props... More 

Helpful?
Thank travelgal42
Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Oxford, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 February 2016 via mobile

Stayed for 3 nights in December just before Christmas Cannot fault anything - service, food, accommodation, hot water bottles in our bed at turn down, massage, game drives We enjoyed every minute of our time here Jackson our driver was fab found lions, cheetah Will definitely return

Helpful?
Thank JNewell77

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The perfect base for your exclusive Safari adventure is the Neptune Mara Rianta luxury tented Camp. Nestled in the heart of the North Conservation Masai Mara Reserve. Immersed in the original bush among indigenous plantations and trees, the 20 luxury tents are directly overlooking the Mara River, which winds itself around the camp with gently flowing waters surrounded with wild life and teeming with large groups of Hippos. Early morning and afternoon game drive in the North Conservation Masai Mara Reserve included in the price. Soothe your body and mind with a relaxing and invigorating massage at the Mvua African Rain Spa or enjoy an al fresco lunch or an evening BBQs around the pool complemented by activities of Masai dancing and talks on the Masai culture. ... more   less 

Additional Information about Neptune Mara Rianta Luxury Camp

Address: Masai Mara, Masai Mara National Reserve, Kenya (Formerly Exploreans Mara Rianta Camp)
Region: Kenya > Rift Valley Province > Masai Mara National Reserve
Price Range: RM2,894 - RM6,068 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Neptune Mara Rianta Luxury Camp 5*
Number of rooms: 20
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Also Known As:
Neptune Mara Rianta Luxury Camp Kenya/Masai Mara National Reserve
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Mara Rianta Luxury Camp staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for close by to the lobby. In darkness it is easier to get to the bar and patio.”
 of 5 bubbles MarcusE_11, 18 Nov 2016 | Read review
“Closer to the reception to catch wi-fi signal”
  • The tent
  • Inside the tent
  • The tent
 of 5 bubbles alexf120, 11 Oct 2016 | Read review
“All rooms have fantastic views of the river that is full of hippos...”
 of 5 bubbles WildLifeSAF, 25 Sep 2016 | Read review
“All rooms equally good”
 of 5 bubbles aftab_mohamedbhai, 12 Sep 2016 | Read review
“All rooms are excellent with a view of the river. Difficulty in walking then room number 1,2,10 & 9 are closer to the dinning area.”
 of 5 bubbles Bianca610, 13 Aug 2016 | Read review
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