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Nyali International Beach Hotel & Spa

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270 Reviews from our TripAdvisor Community

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Showing 253: English reviews
New York
Reviewed 23 October 2012

Flying into an unknown city to stay in a hotel is an act of faith. This is especially true for those traveling on packages, in which accommodation, meals and transport are all paid in advance. You take it on faith that the hotel’s representatives will meet you at the airport, provide the services advertised on its website, and ensure you...

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Helpful?
8Thank R071
Aftab R, Manager at Nyali International Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Nyali International Beach Hotel & Spa with us. We are sorry to hear that your stay with us did not meet all your expectations. We have take note of all the issues raise by yourself and assure you that we shall work on the same with a...

Jersey, United Kingdom
Reviewed 12 October 2012

We stayed at Nyali International Beach Hotel in February 2012 for our 50th wedding anniversary and again in September 2012, Both times in the Palm Wing The staff are always very helpful and friendly making you feel at home. We knew that there was going to be some much needed renovation work done during the year, but we were very...

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Helpful?
1Thank Vernon5394
Aftab R, General Manager at Nyali International Beach Hotel & Spa, responded to this review

thank you so much for your repeated stay at our hotel and we look forward to welcoming you back in future as we continue improving on our facility for the comfort of your stay.

Reading, United Kingdom
Reviewed 16 September 2012

Spend 7 nights this august in this so called international hotel, apart frm location, everything else has deteriorated over the years, the hotel is being renovated but the rooms are still stuck in time, the ugliest bed spread u wil ever see, with old towels that seem almost rotten, the bathrooms are old and not at all inviting to shower...

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Helpful?
3Thank Esther N
Aftab R, Chief Operating Officer at Nyali International Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Nyali International Beach Hotel with us. We are sorry to hear that your stay with us did not meet all your expectations. We do hope we will be able to welcome you again so you can experience our hospitality and enjoy your stay to the maximum with...

Reviewed 15 September 2012 via mobile

It was my second time in this hotel although it's undergoing renovation but the renovated rooms lack mosquito nets and this place got lots of Mosquitos we requested for one since we couldn't sleep the previous night.to my surprise what we were given is not upto standard and yet the room was ksh16000 a day!breakfast need a major change nothing...

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Helpful?
2Thank Cindymuhus
Aftab R, Chief Operating Officer at Nyali International Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Nyali International Beach Hotel with us. We are sorry to hear that your stay with us did not meet all your expectations. We do hope we will be able to welcome you again so you can experience our hospitality and enjoy your stay to the maximum with...

Nairobi
Reviewed 11 September 2012

The Nyali International Beach Hotel, formerly Nyali Beach Hotel, is reputed to be one of if not the oldest beach hotel in Mombasa.. having fallen on hard times, it has recently reopened after closing for three months for refurbishment and the signs are promising. I stayed here for three nights in the first week of September and found the rooms...

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Helpful?
Thank Kibet M
JamesN126, General Manager at Nyali International Beach Hotel & Spa, responded to this review

Dear Guest, We take this opportunity to thank you for choosing to stay at our Hotel, and more importantly for taking time to post your feedback on trip advisor. We are extremely pleased that you enjoyed your stay with us, and we are fully committed to ensuring that all our guests have a wonderful and memorable experience that we have...

Cairns, Australia
Reviewed 11 September 2012

We spent 5 magical nights here in Feb 2012 after a 10 day safari. From the outset the staff could not do enough for us. Even with the troubles of the past and the fact that certain parts of the place need a bit of TLC those are outweighed by the outstanding efforts of all the staff - from the...

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Helpful?
1Thank Kingsofoz
JamesN126, General Manager at Nyali International Beach Hotel & Spa, responded to this review

Dear Guest, We take this opportunity to thank you for choosing to stay at our Hotel, and more importantly for taking time to post your feedback on trip advisor. We are extremely pleased that you enjoyed your stay with us, and have also taken note of the certain areas that need our attention. We are fully committed to ensuring that...

Bolton, United Kingdom
Reviewed 17 August 2012

Have been there on a previous holiday and returned due to a good experience but unfortunately this time, the hotel has only become a lot worse. Will not be returning again to this hotel. There seems to be a trend of people going to south coast but it is far away from the real culture of Mombasa.... so this hotel...

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4Thank Rachael S
Aftab R, Chief Operating Officer at Nyali International Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Nyali International Beach Hotel with us. We are sorry to hear that your stay with us did not meet all your expectations. We do hope we will be able to welcome you again so you can experience our hospitality and enjoy your stay to the maximum with...

Nairobi
Reviewed 14 August 2012

I stayed @ the nyali beach hotel for a week in August...just before they reopened after renovations...it was nice to see some of the original structures left intact. I have stayed here many times before..but will never make the mistake again. The entire hotel is ran by unprofessional people who give you the impression that they have no training and...

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Helpful?
4Thank Alianda K
Aftab R, Chief Operating Officer at Nyali International Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Nyali International Beach Hotel with us. We are sorry to hear that your stay with us did not meet all your expectations. We do hope we will be able to welcome you again so you can experience our hospitality and enjoy your stay to the maximum with...

Voorhees NJ, United States
Reviewed 8 August 2012

Just had my daughters wedding on July 28, 2012, the whole place was closed and under construction. What they promised, did not deliver, lots of problems. Manager and event coordinator never showed up during the mehndi and wedding events. Very disappointed with the final product. Mandap was not done the way its promised. Fitness center, bars, spa, dining area everything...

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Helpful?
1Thank Ritu P
Aftab R, Chief Operating Officer at Nyali International Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Nyali International Beach Hotel with us. We are sorry to hear that your stay with us did not meet all your expectations. We do hope we will be able to welcome you again so you can experience our hospitality and enjoy your stay to the maximum with...

San Diego
Reviewed 14 July 2012

Granted it's under renovation but the rooms are terrible. No sense of decor. The toilet tilts and there are scratches all overthe tile surface. Lime scale everywhere . Safe got locked out and it took 2 hours from 11pm to 1am to unlock it. Then mosquitoes started and had to ring reception to bring the spray at 2am. Had to...

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Helpful?
1Thank roadwarrior0
Aftab R, Chief Operating Officer at Nyali International Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Nyali International Beach Hotel with us. We are sorry to hear that your stay with us did not meet all your expectations. We do hope we will be able to welcome you again so you can experience our hospitality and enjoy your stay to the maximum with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
The hotel is an architectural marvel and brings colonial past and glory of Kenya. Offering panoramic view of Indian Ocean, the hotel is a gracious landmark of the Mombasa, showcasing graceful arches, tiled roof lush green vast lawns and wood work. ... more   less 

Additional Information about Nyali International Beach Hotel & Spa

Address: Moyne Drive, Mombasa 80100, Kenya (Formerly Nyali International Beach Hotel)
Region: Kenya > Coast Province > Mombasa
Price Range: RM372 - RM483 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nyali International Beach Hotel & Spa 3.5*
Number of rooms: 172
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Mombasa
#18 On the Beach Hotel in Mombasa
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Questions & Answers

Here's what travellers have asked, with answers from Nyali International Beach Hotel & Spa staff and other travellers.
5 questions
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Questions? Get answers from Nyali International Beach Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views of the sea and clean beach front”
 of 5 bubbles gnyabera, 26 Feb 2017 | Read review
“Ocean view”
 of 5 bubbles Z4023XWchrisc, 12 Feb 2017 | Read review
“Palm view the whole place is so quiet the rooms have TVs but not flat screen”
 of 5 bubbles rinahmnene, 27 Jan 2017 | Read review
“Ask for a room away from the poolside, it's much quieter.”
 of 5 bubbles , 22 Jan 2017 | Read review
“Nice very nice....very clean”
 of 5 bubbles Lucymumbikaguuru, 24 Aug 2016 | Read review
5 of 5