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Reef Hotel

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1 room 2 adults 0 children
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380 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Helsinki, Finland
Reviewed 11 March 2012

We stayed at the hotel for a week in March. Hotel was worn out that we did not expected because of all the good ratings that we read from here. Hotel needs quick renovation and for example air conditionin wasn't working properly and the safety box was from the seventies or sixties. Service and cleanliness were the biggest problems. Location...

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4Thank Saminna
Mombasa, Kenya
Reviewed 9 March 2012

I stayed at the Reef Hotel about 3 years ago before I moved to live in Mombasa. Then I thought it was a pretty decent place to stay, even though a bit run down. While I still had some warm and fond memories about the hotel I would describe it as being rustic. That is not the case anymore. A...

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2Thank Angelicdisgrace
Gallinsky, Director of Sales at Reef Hotel, responded to this review

We are sorry to hear that you did not feel welcome in our hotel. In order to prevent that our facilities will be too crowded, we have installed a cover charge system for visitors who are not staying in the hotel. A visitor's pass can be obtained at the reception and allows you to use the pool, relax by the...

Dublin, Ireland
Reviewed 29 February 2012

I had another 2 very enjoyable visits to Reef hotel in the past few months, once in August and once again last month. I brought 5 friends with me in August and 7 friends in January. We all had an amazing trip, for many reasons. Back in August, my friends and I ran a Maths Camp for some school kids...

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2Thank Gina W
Breda, The Netherlands
Reviewed 28 January 2012

We reserved a garden side room. When we arrived we got a really crappy room, it was a very big room with 3 single beds placed far from each other, dirt on the walls only ugly tl lighting, the shower was dirty, there where holes in the mosquito net, and the airco was placed in the wall at 1 meter...

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1Thank JornFromNL
Gallinsky, Director of Sales at Reef Hotel, responded to this review

Dear Jorn, Thank you for taking the time to review our hotel. Please accept our sincere apologies that some aspects of your stay were below expectation. We have clearly made a mistake by allocating you this room, which is below the standards of our hotel. The corridor you were on I believe has 3 rooms, which were meant to be...

UK
Reviewed 27 January 2012

Am so grateful to have contacted African Safaris & Adventures for the great service and a memorable safari they offended me and my family, Thank you so much for the really excellent service you provided us with. Having never booked a holiday to Africa online previously I was worried about security issues around payment etc. however your staff, and especially...

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Thank kathy t
Helsinki, Finland
Reviewed 20 January 2012

This hotel has an excellent location in many ways. Firstly, it's located on Nyali beach which is only half an hour drive from the airport (it easily takes 90 minutes to get to the hotels on southern beaches of Mombasa). That's an advantage, especially after 10+ hours flight from Europe. Nyali is a good location for taking safari or other...

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Thank Maril_11
London, United Kingdom
Reviewed 20 January 2012

Just back from a great family new year holiday at the Reef Mombasa.we enjoyed every minute of it and so did our teenage children..Wehad 2 rooms facing ithe sea,in the newly renovated wing..you must ask for these as they are spacious and very attractive. the children did not miss a single water volleyball match with the Animators..we were happy sitting...

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Thank aprillondon956
Reviewed 3 January 2012

improve breakfast and your rooms especialy room 134.put latest bath basin abt breakfast put varieties. no complain about supper it was good

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Thank mbuthia
Geneva, Switzerland
Reviewed 13 December 2011

We stayed in the Reef Hotel with our 4 "kids" aged 24,23,19 and 14 and we had a great time. The resort is perfect for all ages and the staff is just going the extra mile for you all the time..... Great food, fantastic atmosphere - simply the BEST value for your money.

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1Thank BerntGeneva
Corpus Christi, Texas
Reviewed 8 December 2011

My experience staying at reef hotel is just superb!! I have family in Mombasa and a place to stay but for some reason i alway prefer staying at reef. Oustanding facilies and great/friendly staff. I cant thank the front desk staff and specially Mr Maulidi for exceptional service they provided me and my family. Cant wait to come back to...

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1Thank mjama1

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Reef Hotel Mombasa is a friendly, relaxed Hotel, professionally managed since 40 years by the same family to serve a mix of international and resident guests. The hotel offers a combination of resort facilities for beach holidays, as well as business services including conference rooms and corporate business facilities. The Reef Hotel Mombasa is conveniently situated on the white sandy beaches of Nyali overlooking the beautiful Indian Ocean. We are adjacent to the very best shopping areas, clubs, restaurants and golf courts and only 7 kilometres north of Mombasa city centre. The original Reef Hotel Mombasa was built in 1972. The hotel just had a significant renovation and has re-opened with new designed rooms and public areas. Reef Hotel rooms are air-conditioned, each with its own bathroom, balcony, telephone extension and TV. Buffets are the traditional way we serve meals with a international mix of cuisine. Enjoy our romantic candle-lit dinners on theme nights (African, Chinese, Lebanese, Indian, International, etc) and regular barbeques. A choice of 3 restaurants and 4 bars, and water sports directly on the beach assure you that the Reef Hotel Mombasa is ready for your holiday. With regular entertainment by our resident live band and disco, 3 fantastic swimming pools, Jacuzzi, tennis courts, relaxed sun-bathing and elegant evenings; yours will be a very special holiday in Reef Hotel Mombasa. ... more   less 

Additional Information about Reef Hotel

Address: Nyali beach | off Mount Kenya Road, Mombasa 82234-8010, Kenya
Region: Kenya > Coast Province > Mombasa
Price Range: RM337 - RM620 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Reef Hotel 3*
Number of rooms: 146
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Also Known As:
Reef Hotel Mombasa
Hotel Style:
#12 On the Beach Hotel in Mombasa
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Questions & Answers

Here's what travellers have asked, with answers from Reef Hotel staff and other travellers.
4 questions
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Questions? Get answers from Reef Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have an amaizing ocean view”
 of 5 bubbles pyramidm2017, 23 Jan 2017 | Read review
“Apartments side are loud and near opposite the main road”
 of 5 bubbles julieawino, 10 Dec 2016 | Read review
“Don't choose this hotel the rooms are in need of renovation.”
 of 5 bubbles allantheoutwardbound, 15 Oct 2016 | Read review
“Get the swimmingpool + lunch deal if you are with kids for 1500Khs.”
 of 5 bubbles 937abdulq, 25 Sep 2016 | Read review
“Rooms over looking the sea are serene. Rooms are not modern but they are nice and clean.”
 of 5 bubbles 252graceo, 16 Sep 2016 | Read review
5 of 5