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New Palm Tree Hotel

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Traveller (25)
Room & Suite (15)
Dining (4)
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Overview
  • Excellent5%
  • Very good30%
  • Average45%
  • Poor16%
  • Terrible4%
Travellers talk about
“free wifi”(9 reviews)
“great courtyard”(2 reviews)
“mosquito net”(7 reviews)
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Concierge
Laundry Service
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$21.
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Reviews (128)
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Traveller rating
6
37
44
14
5
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LanguageEnglish
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6
37
44
14
5
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All reviewsfree wifigreat courtyardmosquito netfirst floorwithin walking distancemombasa cityminute walkper nightthe ground floorother hotelstuskstoilet
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1 - 5 of 106 reviews
Reviewed 3 days ago

This was billed as a 3/5 star on Expedia. We just needed a room for the night and wanted to see Fort Jesus before we headed out to our safari. They let us check in early. The room was quite disgusting - three large cockroaches,...More

Thank MNSheryl
Reviewed 2 weeks ago

1. Don't raise your expectations. This is 5* lodging 2. This is a slay queen no go zone. You will lose her 3. Keep out of reach kids below 18 years. The will hate you forever. 4. Please ignore all the above. You will thank...More

Thank charlesgichimu
Reviewed 2 weeks ago via mobile

Let’s just say I was shocked when I got to the hotel. Nothing close to what I saw in the picture of the hotel . The rooms are clean yes but they hotel is on top of a shabby unkempt restaurant. I was shocked when...More

Thank Proff L
Reviewed 2 weeks ago

The rooms are shabby with a couple of holes in the mosquito nets. But they are clean. I had to leave very early to get the train and the staff were up at 5 to make me some boiled eggs for my journey and get...More

Thank Lulu R
Reviewed 3 weeks ago via mobile

Located strategically within mombasa town. Friendly staff , much appreciation to the front desk and chef. Old rooms but clean. Request for extra linen were actioned promptly. A renovation would uplift this hotel . Don't go with high expectations it's just an ordinary hotel ....More

Thank Osman T
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Hotel Amenities
Room Service
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$22 - US$45 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$22 - US$45 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (25)
Room & Suite (15)
Dining (4)
Pool & Beach (1)
Family and Play Areas (5)
Questions & Answers
Ask a question
Ellie C
30 August 2017|
Answer
Response from joseph k |
Hello. I am Joseph, I am a francophone guide in Kenya. If you want to do a safaris I would give you a very good price. Do not hesitate to contact me by private message. Cordially. Joseph Katana Kombe
-1
Votes
Google Translation
NADEEM M
6 November 2016|
AnswerShow all 2 answers
Response from Newpalm T | Property representative |
We have very few rooms left during the said period. kindly go ahead and book online. we will appreciate being at your service.
0
Votes
jedwardjohn38
26 September 2016|
AnswerShow all 2 answers
Response from Newpalm T | Property representative |
Hallow, We dont have a bar bur there is nearby bars
0
Votes
Room Tips
"They have 3 refurbished rooms- call in advance to book these"
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"look for s room on the sides its safer from the sun"
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"Leave your western expectations home. Go with the flow"
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"Rooms away from traffic are relatively quiet."
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