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Four Points by Sheraton Beijing, Haidian Hotel and Serviced Apartments

575 reviews
#104 of 6,599 Hotels in Beijing
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Traveller (280)
Room & Suite (61)
Dining (28)
Overview
  • Excellent32%
  • Very good52%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“large mall”(9 reviews)
“nice hotel”(18 reviews)
“tour group”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (575)Write a Review
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Show reviews that mention
All reviewslarge mallnice hoteltour groupbreakfast buffet was includedvisited this hotelglass wallsummer palacebuffet restaurantclean bathroomchina tourgreat amenitiesshopping mallhotel lobbylarge roomchinese breakfastfour nightswestern style
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1 - 5 of 220 reviews
Reviewed 1 week ago

The rooms and facilities are actually very nice, with Indoor pool and great bathroom. However, we found one staff out of 20 we encountered that spoke limited English. I wish I could rate this hotel better but... Our expericence with concierge was possibly the worst...More

Thank Worldwidegener
Response from 鸿华 张, 总经理 at Four Points by Sheraton Beijing, Haidian Hotel and Serviced ApartmentsResponded 1 week ago

Dear Worldwidegener, Thank you for staying at Four Points By Sheraton Beijing Hotel ! We sincerely apologize for the inconveniences happened during your stay, especially about our Concierge. The issue have been reported to the entire management team already, and we are on our way...More

Reviewed 25 November 2017

We stayed as part of a tour and it was quite a pleasant relief after our long flights from the States to arrive at the Four Points. Large room with soft and cozy king bed and all the comforts of home. The lights were a...More

Thank DWebYu
Response from 鸿华 张, 总经理 at Four Points by Sheraton Beijing, Haidian Hotel and Serviced ApartmentsResponded 8 December 2017

Dear DWebYu, Many thanks for your recent visit and share your experience of the hotel and it is a pleasure to know you enjoyed the location and rooms. We look forward to your return in the near future. Kindest regards, Owen Zhang General Manager

Reviewed 19 November 2017

Good hotel and facilities, but far away from city center, although there is a large shopping mall a few blocks away, which has plenty of restaurants at very reasonable prices. There is even a Wal Mart a few minutes walk away. Area is very safe...More

Thank glopaul
Response from 鸿华 张, 总经理 at Four Points by Sheraton Beijing, Haidian Hotel and Serviced ApartmentsResponded 8 December 2017

Dear glopaul, Very excited and proud to read your such detailed and positive comments! All here at Four Points by Sheraton Beijing, Haidian would like to thank you for taking the time to share your thoughts on tripadvisor. Thank you for your recognition on service...More

Reviewed 12 November 2017

This hotel's main asset is its proximity to the Summer Palace and Yuan Ming Yuan, the "old" summer palace destroyed in 1860 by Anglo-French forces. If your meetings are in Haidian, also very convenient. Otherwise it can take an hour from the city center to...More

Thank DragonladyHK2014
Response from 鸿华 张, 总经理 at Four Points by Sheraton Beijing, Haidian Hotel and Serviced ApartmentsResponded 8 December 2017

Dear DragonladyHK2014, First and foremost I would like to apologize for the inconveniences that encountered during your recent stay. Your comments about food issue have been reported to the entire management team already, and we are on our way to enhance our service quality as...More

Reviewed 12 November 2017

The Four Points By Sheraton is a typical Sheraton hotel with all facilities.The rooms a large with our room having a queen size bed.It had a full bath and separate shower and western toilet. The breakfast area was very large with a good variety of...More

Thank Ian F
Response from 鸿华 张, 总经理 at Four Points by Sheraton Beijing, Haidian Hotel and Serviced ApartmentsResponded 8 December 2017

Dear Ian F, Thank you for providing a review on your recent stay with us. I am glad to know that your experience with us was worth-mentioning. Our team takes pride in delivering a unique personal guest experience. We look forward to having you with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Children Activities (Kid / Family Friendly)
Free Parking
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$92 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Spa Hotel in Beijing
#94 Luxury Hotel in Beijing
#145 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Spa Hotel in Beijing
#94 Luxury Hotel in Beijing
#145 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (280)
Room & Suite (61)
Dining (28)
Pool & Beach (3)
Hotel & Grounds (195)
Bathroom (19)
Family and Play Areas (3)
Questions & Answers
Ask a question
Didibonlee
4 December 2017|
AnswerShow all 4 answers
Response from elise_m85 | Reviewed this property |
I didn't try it personally, but I doubt the windows can be opened like most hotels.
0
Votes
Barclay02
5 September 2016|
AnswerShow all 3 answers
Response from Adrian Y | Reviewed this property |
Cant remember but I would say yes
0
Votes
Dear1214
11 September 2014|
AnswerShow all 4 answers
Response from Scarlett Z | Property representative |
Hello! It's about 45 minutes from airport to our hotel normally if you take a taxi.
0
Votes
Room Tips
"The highest floors are better."
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"Try to get away from the major highway that the hotel is on"
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"All rooms are good, no problems with service."
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"Even though we were over the main road there was no noise."
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