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Mercure Beijing Downtown

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Traveller (197)
Room & Suite (78)
Dining (15)
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Overview
  • Excellent29%
  • Very good41%
  • Average19%
  • Poor8%
  • Terrible3%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (393)
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60
89
59
20
10
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All reviewsnice hoteltea coffee making facilitiesdecent staysmall thingsbreakfast was includedfood streetgroup tourbusiness tripchinese foodstayed here for nightsair conpleasant staybottled watercomfortable roomsroom was largedumplingsenglish
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1 - 5 of 238 reviews
Reviewed 1 week ago

we stayed in this hotel as part of a Wendy Wu tour. It was the worst of the 3 hotels we stayed in. The beds were comfy, the breakfast plentiful and varied. However, the rooms were old, tired and grubby. The reception areas had been...More

Thank c0rrell
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 1 week ago

Dear Guest, Thank you so much for taking the time to share your feedback with us. as a hotel that is constantly changing with demands , we try to do our best to meet all our guests expectations and needs. I am so happy you...More

Reviewed 2 weeks ago

We stayed at this hotel as part of a package tour following a cruise to Beijing and as part of a Wendy Wu tour. On arrival at the hotel, we were allocated our room and to say that it was dirty would be an understatement....More

Thank Val S
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 2 weeks ago

Dear Guest, Thank you so much for taking the time to share your valuable feedback with us. We are truly sorry to have fallen short of your justifiably high expectations. We fully understand how disappointed you may feel on us. You can be sure that...More

Reviewed 3 weeks ago

Stayed here with tour group. Only positive is the breakfast buffet is incredible! Beds are hard, NO A/C - front desk told us 5 different lies about the AC. Horrible experience. Hotel is old and reeks of smoke in the rooms. Carpet is fitly -...More

Thank HappyGirl369
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 3 weeks ago

Dear Guest, We do regret that you have experienced such hotel and room condition and therefore we sincerely apologize. Your comment has been brought up to our executive management's attention. In the meantime we thank you for taking time to let us know your experience....More

Reviewed 3 weeks ago via mobile

Hotel is beautiful clean and in a great spot! Breakfast has a wonder variety and the staff are friendly. the fitness centre is also good, enough space and variety with the pool a well. Great stay in BeijingMore

Thank Sammy W
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 3 weeks ago

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 3 weeks ago

We stayed here with a Wendy Wu tour group. The rooms need up dating but the bed is comfy. The breakfast was varied and plentiful.Our main gripe was that we had paid for a late check out at 6pm, which our rep had confirmed with...More

Thank Jules315978
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Indoor pool
Pool
Spa
Details
Price range
US$84 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#120 Luxury Hotel in Beijing
#245 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#120 Luxury Hotel in Beijing
#245 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (197)
Room & Suite (78)
Dining (15)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
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Heather O
17 April 2018|
AnswerShow all 4 answers
Response from Errol M | Reviewed this property |
Breakfast from 6:30am to 10:30am Excellent selection which I feel sure that you will enjoy. You can request for something special, and the breakfast staff will certainly accomodate you.
0
Votes
redsded
17 February 2017|
Answer
Response from w0rldturist | Reviewed this property |
Hi, this hotel is around 20 min in taxi from Forbidden city, and around 35 from Heaven temple, for you to have an idea. We only use taxi from the hotel, and the concierge was really helpfull with this matter. Have a nice... More
0
Votes
w0rldturist
6 December 2016|
AnswerShow all 2 answers
Response from Paul F | Reviewed this property |
I included breakfast in the room rate
1
Vote
Room Tips
"Just don't bother going there!"
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"Two Storery Suites are very spacious and comfortable but situated in a different building"
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"2nd floor smells of smoke"
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"only issue with noise is that the auto-door closer on our room would slam the door."
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