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Sheraton Grand Beijing Dongcheng Hotel

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#49 of 6,165 Hotels in Beijing
Certificate of Excellence
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Sheraton Grand Beijing Dongcheng Hotel
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424 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Taiping, Malaysia
Reviewed 5 days ago NEWvia mobile

Took advantage of platinum status at Marriott to be a spg platinum and it's my first stay in a Starwood in ages. I was looking forward to an upgrade "to the best room available". When I checked in, I didn't get a room of my choice (no king bed but only twin beds),no upgrade to a suite and only received...

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Helpful?
Thank MacGyver-SG1
Kansas
Reviewed 1 week ago

We stayed at this hotel two different times during a land tour in Beijing and Xian. Our rooms were different during both stays, but equally nice. Important to us was that both rooms were cool! The beds were comfortable, nice amenities in the bathrooms. I especially liked the in-room safes – they open from the top, so you look down...

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Helpful?
Thank KANR
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear KANR, Thank you for sharing your pleasant experience of Sheraton Grand Beijing Dongcheng Hotel at TripAdvisor. We are delighted to know that you had a great stay at our hotel. Your positive feedback on our comfortable guestroom, bathroom amenities and breakfast egg station are all noted. We're happy to know that you had time to explore the attractions/surroundings of...

Italy
Reviewed 2 weeks ago via mobile

Stayed there for two nights and was really nice hotel. Room allocated was nice with amazing city view especially at night with all the city lights on. English is a problem in china generally not only in this hotel but the reception and concierge staff are always there willing to assist and help Bell boys and the door staff was...

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Helpful?
Thank Tigerhunt69
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Hass83S, Thank you for taking time to post such a wonderful review on TripAdvisor about your recent stay at Sheraton Grand Beijing Dongcheng Hotel. With a passion for delighting our guests by giving effortless travel, it is always pleasing to hear of such an enjoyable experience. We are happy to know that you like your guestroom with its magnificent...

Tyne and Wear, United Kingdom
Reviewed 2 weeks ago

Very good hotel though slightly away from the centre but not really an issue.The staff are polite and very attentive.Hotel restaurant expensive but a mall yards away gives you a choice of wonderful restaurants- we went to an Italian and the service was impeccable and the waiting staff declined to accept a gratuity!The only minus point at this hotel is...

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Helpful?
Thank Sunil M
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Sunil M, We truly appreciate your time for sharing your experience during your recent stay at Sheraton Grand Beijing Dongcheng Hotel. We are delighted to hear that you enjoyed our facilities and services. Your kind words about our associates beijing polite and attentive have been passed along to our team and this serves as a great reminder of the...

San Francisco, California
Reviewed 3 weeks ago

One night stay in this updated hotel in central Beijing. The suite was enormous and very well appointed, very generous and HUGE variety at breakfast buffet, 24/7 gym with LifeStyle equipment, very helpful service across the board at a reasonable price.

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Helpful?
Thank mojo2018babushka
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear mojo2018babushka, We are grateful for your kind comments to us and we are happy that you had a great stay at Sheraton Grand Beijing Dongcheng Hotel even for only a night. We have noted that you enjoyed our spacious suite, the huge variety at buffet breakfast at Feast and our 24/7 fitness center. Thank you again for sharing and...

Bradford, United Kingdom
Reviewed 3 weeks ago

Hotel service is good, nice environment and breakfast is provided with wide range of variety. Fast internet. Room amenities are satisfying. Room is clean and comfy. Had a really great stay in this hotel!

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Helpful?
Thank Elynne T
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Elynne T, Thank you for choosing to stay at Sheraton Grand Beijing Dongcheng Hotel and posting your comments at TripAdvisor. We are so happy to hear that you enjoyed our facilities and services such as the nice and inviting environment, wide selection on our international buffet breakfast and room amenities. We look forward to welcoming you back in the...

San Diego, California
Reviewed 4 weeks ago

Happened to stay at this place for a couple of days during a business trip. Very un-satisfied. The hotel overall needs modernization and renovation. Was especially un-happy with the breakfast, very poor choices compared to Marriott hotels I had stayed in Shanghai & Shenzhen during this trip. Staff in the kitchen barely speak English, service was not on par with...

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Thank SD_SrinivasRao
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear SD_SrinivasRao, Thank you for sharing your feedback regarding your recent stay with us. We really appreciate the time you have taken to provide your feedback. Please accept my sincere apologies for the areas where we have fallen short of your expectations. We seek to deliver outstanding service to each of our valued guests and the service/product shortfalls highlighted during...

Mumbai (Bombay), India
Reviewed 28 October 2016

I was here on a business visit in April 2016 and had the opportunity to stay at this hotel for about two nights. The brand Sheraton could not let me down and they were impeccable, situated well and overall a good experience. I wish the local staff spoke better English or were trained to handle guests better. One good thing...

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Helpful?
Thank johnmats
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear johnmats, Thank you for sharing your pleasant experience at tripadvisor.com. We are delighted to know that you had a great stay at Sheraton Grand Beijing Dongcheng Hotel and enjoyed everything at our hotel. Your compliment will definitely be passed along to our associate who will be much honored. We will continue to strive for providing the best service to...

Hong Kong, China
Reviewed 28 October 2016

My second time staying in this hotel as recommended by my friends as it's closer to my office (just 10mins taxi from the BJ heavy traffic jam situation) and easy to get food around the neighborhood. Very convenient to get stuff from supermarket, when you feel bore can go for a move as there is a cinema above the supermarket....

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Helpful?
Thank birdytravel
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear birdytravel, Thank you for staying at Sheraton Grand Beijing Dongcheng Hotel for the second time and sharing your fantastic comments at TripAdvisor. Your wonderful feedback is very much appreciated and we are delighted to hear that you enjoyed our spacious and comfortable room with its Sheraton Signature Sleep Experience Bed. We are happy to learn that you have explored...

Mississauga, Canada
Reviewed 25 October 2016

Great lobby fantastic room, great lounge and friendly staff. Would return in a heartbeat. In the lounge you could order a cooked to order breakfast with a view over the city through the smog. The suite was huge.

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Thank bob349
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear bob349, Thank you very much for your feedback and review of the Sheraton Grand Beijing Dongcheng Hotel. We are happy that you have enjoyed our large spacious suite as well as our breakfast at the Club Lounge. We are also delighted to hear that our friendly staff made your stay more enjoyable and this encouraging message will be shared...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Beijing Dongcheng Hotel is conveniently located on Beijing’s north Third Ring Road, in the heart of the city’s transportation network. Just 20 minutes from Beijing Capital International Airport (PEK), we have easy access to major attractions such as the Olympic Stadium, Tiananmen Square, Financial Street, the Forbidden City, and the Great Wall.Our 441 contemporary guest rooms and suites range from 43 to 240 square meters. In addition to the celebrated “ahhh” of the plush Sheraton Sweet Sleeper™ Bed, you’ll also enjoy a 42” LCD Flat Screen Television, High Speed Internet Access, and a separate bath and shower.During your stay, share a meal in one of our four restaurants—featuring Chinese, Japanese, Italian, and all-day dining—or get a refreshing drink in our Lobby Lounge. Relax with a massage at the Shine Spa for Sheraton, take a dip in our indoor heated swimming pool, or work out in our modern fitness center. And you can easily stay connected to home and the office with wired and wireless High Speed Internet Access in your guest room, the business center, or meeting rooms.Let us bring your vision of a grand meeting or lively social event to life in our 13 functions spaces, totaling more than 2,400 square meters. State-of-the-art audiovisual facilities are available, as are experienced event and catering specialists. ... more   less 

Additional Information about Sheraton Grand Beijing Dongcheng Hotel

Address: Southeast of Anzhen Bridge, 36 North Third Ring Road East,Dongcheng District, Beijing 100013, China
Region: China > Beijing > Anzhen
Price Range: RM607 - RM1,064 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Beijing Dongcheng Hotel 5*
Number of rooms: 441
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Travelocity, Orbitz, Expedia, Hotwire, Priceline, Agoda, Ctrip TA, Cheap Tickets, Hotels.com and Odigeo so you can book your Sheraton Grand Beijing Dongcheng Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#18 Family Hotel in Beijing
#18 Romantic Hotel in Beijing
#30 Spa Hotel in Beijing
#40 Business Hotel in Beijing
#43 Luxury Hotel in Beijing
#141 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Beijing Dongcheng Hotel staff and other travellers.
3 questions
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Big Rapids, Michigan, United States

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Questions? Get answers from Sheraton Grand Beijing Dongcheng Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms without the road view, it may just be a bit more better if you had a better view”
 of 5 bubbles johnmats, 28 Oct 2016 | Read review
“Views are not relevant in Beijing”
 of 5 bubbles mauchovarela, 18 Oct 2016 | Read review
“Higher floors give better views on Beijing skyline”
 of 5 bubbles UlrikeK169, 16 Sep 2016 | Read review
“upgrade to lounge access and experience best service ever”
 of 5 bubbles Nafisam, 31 Aug 2016 | Read review
“Nice club breakfast.”
 of 5 bubbles 1918, 11 Aug 2016 | Read review
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