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Sheraton Grand Beijing Dongcheng Hotel

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#32 of 6,450 Hotels in Beijing
Certificate of Excellence
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Sheraton Grand Beijing Dongcheng Hotel
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483 Reviews from our TripAdvisor Community

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Showing 336: English reviews
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San Luis Obispo County, California
Reviewed 3 days ago NEW

Truly a 5 star luxury hotel with all of the updated features that one would expect. Our room was very large and had about 500 square feet with updated modern furnishings and fixtures that would rival any 5 star hotel in the world including in NYC and London. It also had high ceilings which gave us a feeling of one...

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Helpful?
Thank BillyDKidd
Management response:

Dear BillyDkidd, First of all thank you very much for choosing Sheraton Grand Beijing Dongcheng Hotel to stay with, and for taking the time to write such a nice feedback. I was very pleased to learn that you enjoyed the size and features of our hotel rooms, as well as the food selection of our breakfast buffet. The reasons for...

Portland, Oregon
Reviewed 3 days ago NEW

This is my first visit to Beijing and we stayed at the Sheraton Grand Dongcheng Hotel. The hotel staff are very courteous and caring. The rooms are clean and comfortable. Chef Pratap made customized Indian Vegetarian dishes every night for us on our request. We really appreciate the willingness and care with which the hotel staff made our stay a...

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Helpful?
Thank pardesi2015
Management response:

Dear pardesi2015, Thank you very much for taking the time to write such of wonderful note about your recent stay with us here at the Sheraton Grand Beijing Dongcheng Hotel. I was very pleased to learn that you have thoroughly enjoyed your stay with us, and would like to personally thank you for your compliments given to our chef Pratap....

Shanghai, China
Reviewed 6 days ago NEW

This Sheraton was excellent. Hotel itself was well designed with a privacy hidden inside a building complex. My room was impressive with all the details taken care of. Front desk was extremely helpful and kind with sincereness. I had a few requests about my room amenities and questions about Beijing. They answered all and responded to these requests in timely...

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Helpful?
Thank KevinLXD
Management response:

Dear KevinLXD, First of all thank you for choosing to stay at the Sheraton Grand Beijing Dongcheng Hotel, we were honored to be at your service. Our endeavor is to make you feel warm, comfortable and part of our family. I was very pleased to learn that you enjoyed your stay with us, and that our Front Desk & Sheraton...

Reviewed 1 week ago NEWvia mobile

The first hotel I stayed in Beijing. Room is beautiful and clean,The most important i have to say is the bed is so comfortable. Staff are very friendly and helpful. The executive club lounge has a very nice view,we were warmly greeted, the staff there spoke very fluent english, very efficient and happy communication. Excellent service!

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Helpful?
Thank uxinm
Management response:

Dear uxinm, Warm greetings from the Sheraton Grand Beijing Dongcheng Hotel and thank you for your feedback regarding your recent stay with us. We were very pleased to learn that you enjoyed your stay with us, and that our associates have delivered a professional service to you. It is always nice when a guest takes the time for some positive...

Beijing, China
Reviewed 1 week ago via mobile

Good location , easy access to train station (MRT). Room clean and like to mentioned that the cleaner on saturday morning is honest as he/she does not touch anything from the safe box as I forget to lock. The service is excellent. Breakfast is good more various choice and with hot milk provided. Will back to this hotel for my...

Review collected in partnership with 单个酒店
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Helpful?
Thank alberttan2017
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear alberttan2017, You excellent comments made us happy! Thank you for choosing to stay at our hotel and posting your comments at TripAdvisor. We are pleased to hear that you enjoyed our facilities, services and our convenient location near MRT - Line 5 Hepingxiqiao Station. This station makes easier for business and leisure guests to go to Wangfujing area, Tiananmen...

Rotorua, New Zealand
Reviewed 1 week ago

Beautifully appointed, huge bedrooms with big bath and separate shower. Great beds. Perfect picture windows to catch a sunset. Breakfast buffet included - vast but not first class. Super sized lobby with interesting areas to spend some down time.

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Helpful?
Thank Luvinspoonful
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Luvinspoonful, We are very delighted to read your review at TripAdvisor and appreciate your positive comments about us, specifically on our spacious bedroom & bathroom plus our comfortable signature bed. I totally agree with you that our guestrooms' floor to ceiling window gives guests an advantage to witness Beijing's beautiful sunset. Another place in the hotel to view the...

Beijing, China
Reviewed 2 weeks ago

It was a pleasant stay in Grand Sheraton Dongcheng. Overall, the hotel has a very wonderful view towards 3rd ring road. and the staff service is outstanding as usual. Checked-in at the club lounge, all the staffs are warmly welcoming us. Thanks to Vera, who helped us arrange a room with wonderful view towards the 3rd ring road. Besides, I...

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Helpful?
Thank Jericho T
Management response:

Dear Jericho T, Thank you for your shared stayed experience with us, and that our associates have delivered a professional service to you. It is always nice when a guest takes the time for some positive feedback, as this tends to validate the time and training that we provide to our associates, in our quest to deliver a quality guest...

Austin, TX
Reviewed 3 weeks ago

Comfortable rooms, some with very nice views. Access to the lounge is very nice if you have status. Free full breakfast with custom omelets and all the rest. Friendly and helpful staff. Easy access to several restaurants -- some in hotel and several in urban center right next door.

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Thank Sidewinder192
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Sidewinder192, How kind of you for sharing your fantastic experience! We are thrilled to know that our facilities and services made your stay more pleasant and enjoyable. Our spacious rooms are truly haven for relaxation. We are happy to learn that you had a great experience too in our Club Lounge on Level 25 that allows SPG Platinum members...

Reviewed 3 weeks ago via mobile

It won't be fair to say the Hotel is bad, it really is a good option and close to subway station with makes a great place to stay. My real concern is with the room cleaning, took a cup of coffee and when in my mouth felt a texture that wasn't from the cup, it was a disgusting remain of...

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Helpful?
Thank Macastell
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Macastell, Thank you for sharing your feedback regarding your recent stay with us. It was good to know that you have enjoyed our location which is near the Line 5 Hepingxiqiao subway station that made your Beijing travel convenient. On the other note, please accept my sincere apologies for the area where we have fallen short of your expectation....

Reviewed 3 weeks ago via mobile

I will recommend this hotel to everyone no matter they wanna hangout in Gulou,eat in GuiJie,visit the AnZhen Hospital. If u ask me why I acclaim this hotel, I will show u a list about this Grand Sheraton's advantages. The first one, good location. Near the North Third Ring Road and AnDingMen Wai street. It's very convenient to get anywhere...

Review collected in partnership with 单个酒店
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Thank JamesGST
Sheraton Dongch... B, Den N., Executive Assistant Manager i/c S&M at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear JamesGST, Many thanks for sharing your wonderful Sheraton Grand Beijing Dongcheng Hotel experience that will surely assist our fellow travelers on their future stay. We are delighted to hear that you enjoyed our hotel and our well maintained facilities. We have noted your comment on our hotel ideal and convenient location on this part of Beijing. Indeed, Sheraton Grand...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Sheraton Beijing Dongcheng Hotel is conveniently located on Beijing’s north Third Ring Road, in the heart of the city’s transportation network. Just 20 minutes from Beijing Capital International Airport (PEK), we have easy access to major attractions such as the Olympic Stadium, Tiananmen Square, Financial Street, the Forbidden City, and the Great Wall.Our 441 contemporary guest rooms and suites range from 43 to 240 square meters. In addition to the celebrated “ahhh” of the plush Sheraton Sweet Sleeper™ Bed, you’ll also enjoy a 42” LCD Flat Screen Television, High Speed Internet Access, and a separate bath and shower.During your stay, share a meal in one of our four restaurants—featuring Chinese, Japanese, Italian, and all-day dining—or get a refreshing drink in our Lobby Lounge. Relax with a massage at the Shine Spa for Sheraton, take a dip in our indoor heated swimming pool, or work out in our modern fitness center. And you can easily stay connected to home and the office with wired and wireless High Speed Internet Access in your guest room, the business center, or meeting rooms.Let us bring your vision of a grand meeting or lively social event to life in our 13 functions spaces, totaling more than 2,400 square meters. State-of-the-art audiovisual facilities are available, as are experienced event and catering specialists. ... more   less 

Additional Information about Sheraton Grand Beijing Dongcheng Hotel

Address: Southeast of Anzhen Bridge, 36 North Third Ring Road East,Dongcheng District, Beijing 100013, China
Region: China > Beijing > Anzhen
Price Range: RM651 - RM1,342 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Beijing Dongcheng Hotel 5*
Number of rooms: 441
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Ctrip TA, Agoda, Hotels.com, Priceline, Cheap Tickets, Travelocity, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Sheraton Grand Beijing Dongcheng Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#18 Romantic Hotel in Beijing
#18 Family Hotel in Beijing
#22 Spa Hotel in Beijing
#30 Luxury Hotel in Beijing
#40 Business Hotel in Beijing
#144 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Beijing Dongcheng Hotel staff and other travellers.
3 questions
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Big Rapids, Michigan, United States

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Questions? Get answers from Sheraton Grand Beijing Dongcheng Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great view”
jerichot12, 9 Apr 2017 | Read review
“Ask for a corner room”
Ourpostman, 24 Mar 2017 | Read review
“Club level floor is a great choice”
T4045FFgregh, 7 Jan 2017 | Read review
“Ask for rooms without the road view, it may just be a bit more better if you had a better view”
johnmats, 28 Oct 2016 | Read review
“Views are not relevant in Beijing”
mauchovarela, 18 Oct 2016 | Read review
5 of 5