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The Great Wall Sheraton Hotel

Agoda.comUS$80*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$118*
US$80*
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US$91*
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The Great Wall Sheraton Hotel
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1,195 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Aarhus, Denmark
Reviewed 2 weeks ago

Went there on a business trip and found the service quite good. However, I did think that the hotel seemed like its best days were behind it. Looked pretty dated and 80's mondane. Internet was ok without being great. I have seen worse Breakfast was the same. Not good - not bad Aircon was very noisy Overall? I would not...

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Helpful?
Thank KristianR
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear KristianR Greetings from The Great Wall Sheraton Hotel. Thank you very much sharing your review of your stay with us. It pleases me to hear that our experienced associates took great care of you. Also I would like to let you know that we are in the midst of a refurbishment. We look forward to sharing the New Look...

Suzhou, China
Reviewed 2 weeks ago via mobile

this hotel is old and must be completely renovated, which includes rooms and public areas. in the same time the equipment is worn out and gives a messy impression. breakfast not at 5star standard at all - no choice and middle quality. service in breakfast area not exist, need get my coffee by myself.

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Helpful?
Thank Taste C
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Taste C Thank you very much for taking the time to review your stay with us. I am happy to inform you that The Great Wall Sheraton Hotel is undergoing a refurbishment right now. I look forward to sharing the New Look with you soon. In the meantime I do apologize for not meeting your breakfast expectations. I will...

Shanghai, China
Reviewed 2 weeks ago

I booked my room one week before my trip, and by the time of the booking, king size one bed room is not available, so I booked two bed room and put a side note in my reservation that I need a king size room. The request was never taken care of. By the time I checked in, the front...

Review collected in partnership with this hotel
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Helpful?
Thank SYMBOLC
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear SYMBOLC Thank you very much for taking the time to review your stay with us. I am truly sorry to read that we failed to comply with your humble request for a king size bed room. I will try to find out why we did. I am glad to see that the Sheraton Breakfast in Atrium met your expectations,...

Shanghai, China
Reviewed 2 weeks ago

For 1/3 of the time when I visit Beijing, I stay at the GreatWall Sheraton, the room deco reflect on it's history. I like the way they are still using TV cabinet in rooms. One minor problem is that for local travelers, they do not have Chinese wall plug socket.

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Helpful?
1Thank Kiaorashanghai
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Kiaorashanghai Thank you for sharing your review of your experience with us. We very much appreciate your loyalty to Great Wall Sheraton Hotel. For the international adapter, just call Guest Services and they will deliver to your room. Kind regards Anders Johannesson

Amman
Reviewed 3 weeks ago

I stayed here at this hotel for 6 nights on a business trip to Beijing. I have read a lot of things on TripAdvisor regarding this hotel, and sadly most of it is true. However, if you are looking for convenience in terms of location and not so fussy about a modern, hip, cool hotel, this is a good choice...

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Helpful?
Thank Hazineh
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Hazineh Thank you very much for your detailed overall positive review of your stay with us. Just like you point out, the sleep experience is of great imortance to us. And the "Sheraton Sleep Experience" with an extra comfortable bed and crisp white Sheraton linen is just that, a great sleep experience. In local social medias or Chinese restaurant...

Beijing, China
Reviewed 3 weeks ago

Whenever I had any problems they were solved by the staff an assistant manager that must go nameless because I lost his card but...... a better chair showed up at my door to work from,,,,, a bad cheese burger ,,,,,, The head of Food & Beverage whose card I have lost is an amazing manager and he tries at all...

Review collected in partnership with this hotel
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Helpful?
Thank Dukiewoods
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Dukiewoods Thank you very much for reviewing your stay and my apologies for late response. We are aiming to meet and exceed our guests expectations. So I am excited to read that our associates and managers such as Ajit Khan our Director Food & Beverage and Assistant Manager did all they could to serve and to make right. We...

Los Angeles
Reviewed 3 weeks ago

Stayed with my family in this hotel on their first trip to China. I had arranged our entire itinerary based on my previous trips, using only SPG hotels. Unfortunately, we ended our trip here so that's their last memory of their stay. Rude front desk staff on check-in. Apparently this is a very popular business hotel so LOTS of Platinums,...

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Helpful?
Thank Tracy L
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Tracy L Thank you very much for taking the time to review your stay with us. First let me honestly apologize for the unpleasant and unacceptable experience you had upon check in. Unfortunately one downside of our ongoing refurbishment is that we have limited number of rooms to upgrade our highly esteemed Platinum guests to. I am aware that...

Reviewed 4 weeks ago

Let's start at positives points: 1. Great selection of pastries at the buffet 2. Staff is very accommodating. 3. Staff can communicate in english. Now onto the negative points: 1. Old appliances and facilities. 2. Complicated wifi. 3. Encountered some "burning smell" at night. But overall its a pretty good hotel if you don't mind the old facilities.

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Helpful?
Thank Frize Myco A
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Frize Myco A Thank you very much for taking the time to review your stay. Our Sheraton Breakfast is something that we focus constantly on. And we try always to listen to our guests comments and wishes. I am happy to convey to you that we have just started a refurbishment, and I look forward to be able to...

Carmel, California
Reviewed 4 weeks ago

This hotel is an absolute disgrace to the Sheraton brand. They are supposedly renovating, but that just means no room upgrades even for SPG Platinum guests. Everything is probably early '80s vintage and in a bad way. Avoid this place, seriously.

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Helpful?
Thank MRYGuy
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear MRYGuy Thank you for taking the time to share your review. The Great Wall Sheraton opened in 1984 as a first, so compared to many other hotels it could be considered older. Yes we have embarked on a renovation reducing amount of rooms in operation significantly. And with the large number ofhighly valued repeat Elite SPG guests sometimes we...

Ulaanbaatar, Mongolia
Reviewed 22 March 2017 via mobile

It is first time i am staying in Great wall sheraton hotel in Beijing. It is good choice if you are on a business trip. Breakfast has good choice of pastry which i liked. And there are coffee machine and typical made coffee. Choice of milk, soybean milk and hot milk. Of course there are hot food of choice. Staffs...

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Helpful?
Thank boogii-bunny
Anders J, General Manager at The Great Wall Sheraton Hotel, responded to this review

Dear boogii-bunny Thank you very much for sharing your good review. I am very thrilled to hear that you enjoyed your first visit to the Great Wall Sheraton Hotel. We are constantly working to improve and enhance our Sheraton Breakfast according to guest comments and feedback. We have just recently begun a refurbishment and we look forward to sharing the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about The Great Wall Sheraton Hotel

Address: No.10 Dongsanhuan North Road, Chaoyang District, Beijing 100025, China
Region: China > Beijing > Yansha
Price Range: RM365 - RM665 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Great Wall Sheraton Hotel 4.5*
Number of rooms: 827
Reservation Options:
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Also Known As:
Sheraton Great Wall
Great Wall Sheraton
Sheraton Beijing
Sheraton Hotel Beijing
Beijing Sheraton
Hotel Style:
#271 Luxury Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from The Great Wall Sheraton Hotel staff and other travellers.
3 questions
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Miami, Florida

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Questions? Get answers from The Great Wall Sheraton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room on either wing of the hotel, not near the elevator”
Kiaorashanghai, 7 Apr 2017 | Read review
“The noise of people entering and leaving their rooms seems to get amplified bacause of the layout at the end of the hallway.”
215thijsd, 19 Mar 2017 | Read review
“The travel agent in the lobby offers excellent tour packages for great wall and forbidden city”
hongxing1, 6 Feb 2017 | Read review
“Higher floor less noisy”
AllisonB07, 17 Jan 2017 | Read review
“get higher, for views assuming the beijing smog lifts.”
georgemA14GE, 11 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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