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Kempinski Hotel Beijing Lufthansa Center

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#51 of 6,427 Hotels in Beijing
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Kempinski Hotel Beijing Lufthansa Center
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902 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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Mahe Island, Seychelles
Reviewed 6 days ago NEW

I cross the entire city to get brunch there, after some positive review on their brunch with seafood and free flow of champagne! For get it! Restaurant was almost empty, which I quickly understood why! It was a disaster from beginning to end!! The spread was very nice, large variety but all food was pre-cooked, solooked dry and all was...

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Helpful?
Thank Stephane V
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

Dear Stephane V, Thank you for taking the time to provide us with your feedback following your most recent experience. Experiences are everything, and being able to deliver memorable ones is what we pride ourselves with - please accept our sincerest apologies for the unacceptable interaction as noted in your review. I'm truly sorry we weren't able to provide you...

Milan, Italy
Reviewed 4 weeks ago via mobile

After a stay at the beautiful Kempinski in Yanqui Lake, I stayed at this Kempinski Lufthansa Centre in central Beijing. Unfortunately the comparison was not favourable for the city hotel. Not terrible, but really needs to be refurbished: it very much looks as a hotel that might have deserved 5 stars in the 90s. My room looked "tired", breakfast was...

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Helpful?
Thank scalpha
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

Dear scalpha, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your comment with other followers. It is our great pleasure to inform you that we have commenced our long awaited renovation project, which will completely transform our guest room product and many of our public spaces, bringing our hotel back to a state of modern elegance and...

Inverness Scotland
Reviewed 30 December 2016

all round top class, well balanced service, really difficult to have something to complain about. so a safe haven in the jungle of Luxury hotels. From the door to the room, service is well presented, staff are motivated, and go that little bit extra to make your stay just perfect. Breakfast caters for all, from east to west, and is...

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Helpful?
Thank gemsintheworld
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

Dear gemsintheworld, We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look...

Versailles, France
Reviewed 22 December 2016 via mobile

East of the city not too far from airport The hotel offer a 5 stars service food excellent impressive breakfast Rooms are big and great confort A pick up service from and to the airport very efficient Price in regard with the level of the hotel

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Helpful?
Thank klaudeke
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

Dear klaudeke, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your positive comment with other followers. I am glad to read that you enjoyed your stay with us and thank you for your kind comments on the quality of our service. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming...

Boston, Massachusetts
Reviewed 13 December 2016

I stayed at this hotel last month as I was in Beijing and needed to go to the US embassy. It was very conveniently located. The staff was super helpful. Room was a little old since the hotel has been around a long time. But it was clean and well maintained.

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Helpful?
Thank Zhu C
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

Dear Zhu C, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center as your home in Beijing. We are delighted to know that you are satisfied with our great location and cleanliness. Following your comments, we are happy to report that we have recently upgraded many of our spacious rooms and that there are plans for further enhancement in the...

Airlie Beach, Queensland, Australia
Reviewed 21 November 2016 via mobile

Be honest, I hate travel around China, but rarely I enjoyed my stay this time! Nice and clean room and good conference facility! Good catering food and wide breakfast!! I will stay there again if I visit Beijing!

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Helpful?
Thank Pearls T
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

Dear Airlie Beach, We are delighted to hear that you are thoroughly satisfied about your recent stay with us. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look...

beijing
Reviewed 17 November 2016

The staff was nice, however the rooms do need renovation, we stayed in a floor where back half the corridor was renovated while the front of the corridor was not. The room was not yet renovated, the hotel is about 20 years old, the rooms do NOT look 20 years old, but they do look old, carpet, electricity outlets, etc....

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Helpful?
Thank mbrof
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

Dear mbrof, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your comments on us with other followers. At the Kempinski Hotel Beijing, we pride ourselves on our personalized service and we so glad that you were able to experience this first hand. We are deeply sorry that we were not able to meet your expectations during your...

Harkstede, The Netherlands
Reviewed 13 November 2016 via mobile

The Kempinski hotel is a very good place when you are in Beijing. With the underground you can reach all touristic Highlights in nearly half an hour. The staff is friendly, although it depends on who you have how they soek English. The concierge is very helfull. On top of everything breakfast is plenty and delicious. Prices of beers and...

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Helpful?
Thank charon66
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

Dear charon66, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your positive comment with other followers. I'm glad you enjoyed our breakfast and restaurant facilities. Your comments are most valuable to us and we have shared them with our team. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you...

Nebraska
Reviewed 1 November 2016

The beds are very comfy, lots of little niceties including robe, slippers, enormous bath towels, and stuff that you might have forgotten, or lost in security! The buffet breakfast is extensive, including German, Chinese and English type food. I had room service for one dinner and it was fast and good. Behind the hotel is a foot bridge over the...

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Helpful?
Thank Helen S
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

Dear Helen S, On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for the great comment on your recent stay. At the Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are so glad that you are also satisfied with our attentive staff and gastronomic choices. Please let us know...

Delft, The Netherlands
Reviewed 25 October 2016

This is a good business hotel in a good location in Chaoyang district. Staff is very helpful and most speak very good English - not something you find everywhere in China. The rooms are nice and good size but most important: the beds are very good. I got a great nights sleep on my first night. Iam quite picky when...

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Helpful?
Thank sternenklar
KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review

​Dear sternenklar, On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for sharing the details of your recent stay with us. At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
Effortlessly blending European service excellence and China’s rich cultural heritage, the Kempinski Hotel Beijing Lufthansa Center represents the ideal five-star hotel with it's unique location in the hub of Beijing. A landmark in China's capital city, with facilities and services of extraordinary scope, the hotel sets the standard for luxury service with 526 five Star contemporary guestrooms and suites, extensive meeting space and vibrant entertainment venues. Easily accessible from Beijing Capital Airport, the Kempinski Hotel Beijing Lufthansa Center is nestled in the center of Beijing’s diplomatic district of Chaoyang, the perfect starting point for your leisure activities and business meetings. ... more   less 

Additional Information about Kempinski Hotel Beijing Lufthansa Center

Address: No.50 Liangmaqiao Road, Chaoyang District, Beijing 100125, China
Region: China > Beijing > Yansha
Price Range: RM450 - RM1,003 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Beijing Lufthansa Center 5*
Number of rooms: 526
Reservation Options:
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Also Known As:
Kempinski Hotel Beijing Lufthansa Beijing
Hotel Style:
#31 Spa Hotel in Beijing
#39 Business Hotel in Beijing
#46 Romantic Hotel in Beijing
#46 Luxury Hotel in Beijing
#46 Family Hotel in Beijing
#124 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Beijing Lufthansa Center staff and other travellers.
3 questions
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huddersfield

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Questions? Get answers from Kempinski Hotel Beijing Lufthansa Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not too close to the elevators, otherwise they always do their best”
 of 5 bubbles gemsintheworld, 29 Dec 2016 | Read review
“During October vest choose rooms on the front side.”
  • View from the rooms on the front.
 of 5 bubbles 463helens, 31 Oct 2016 | Read review
“Executive Lounge”
 of 5 bubbles 45peter1960, 23 Oct 2016 | Read review
“There are rooms facing a river (I was on the other side) and those may be preferable.”
 of 5 bubbles larsbh2014, 18 Oct 2016 | Read review
“Under the beds found tow gang socket and lots of dust. With the price you pay surly can find a newish hotel.”
 of 5 bubbles amir_cam, 16 Sep 2016 | Read review
5 of 5