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Grand Hyatt Beijing

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#34 of 6,445 Hotels in Beijing
Certificate of Excellence
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Grand Hyatt Beijing
Grand Hyatt Beijing
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2,698 Reviews from our TripAdvisor Community

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Showing 1,449: English reviews
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beijing, China
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank choongjinl
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

NC
HOTEL’S FAVOURITE REVIEW
Reviewed 22 December 2016

I was travelling solo to Beijing after a business trip in another city in China. I wanted to make my travel as easy as possible, and staying at the Grand Hyatt looked like it would meet my needs. It is a brand I trust with good rooms and amenities, and I assumed an English speaking staff; They were able to...

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Helpful?
1Thank GSC4ever
About Hotel's Favourite Review
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear GSC4ever, thank you for posting on trip advisor! I completely agree with you. The airport VIP pick up service is just so convenient. Everyone is surprised to see our team just as they get off the plane and this makes their first minutes in the airport / city go so smoothly! Not even time to look at signs and...

edison
Reviewed 1 week ago

I always stay at the Grand Hyatt while I'm in Beijing. So much of the hotel is excellent - the airport transfer, the in room check in, the pool / sauna / gym, wifi performance and housekeeping. During this trip I ran into trouble for the first time. My no-smoking room smelled like a tobacco factory and there was smoking...

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Helpful?
Thank richard l
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Richard, Thank you for your loyalty to Grand Hyatt Beijing and I sincerely appreciate your taking the time out of your busy schedule to share your recent experience. You have clearly highlighted some areas in need of improvement and please rest assured that this will be shared will the management team for immediate action. Thank you once again for...

Chiang Mai Province, Thailand
Reviewed 1 week ago

Wonderful hotel located in the best place of Beijing, a short walk to Tien an men square and the Forbidden City. Much quality in everything, from the logic of the room, the enviroment, the amenities, the food, and the staff was extremely kind and efficient. Cant ask for more. I shall return.

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Helpful?
Thank Luca251062
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Luca251062, glad to learn you had a great stay with us. The team will be very pleased to learn of your positive experience as the Trip Advisor posts are shared regularly with all to ensure we always strive for the highest quality of service. We look forward to your next visit! Sincerely, Gerald Ursulet Hotel Manager Grand Hyatt Beijing

Boston, Massachusetts
Reviewed 1 week ago

Overall amazing location near Tianan'men Square, National Museum, Forbidden City, Wangfujing Street, and central in the city with access to the Temple of Heaven, Olympic Stadia, Hutong, Housing lakes and nearby gardens. Service, by US hospitality standards, leaves a bit to be desired but this is fairly true across a lot of establishments in Beijing. It doesn't compare to Singapore...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank F4803TEdavidg
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear F4803TEdavidg, thank you for your positive review of our hotel and we are happy to hear that you found it to be ideally located for all key attractions in Beijing. I trust we will have the pleasure to welcoming you soon. Do let us know if you need any assistance and feel free to reach out to me directly...

Japan
Reviewed 2 weeks ago

In new center of Guangzhou, you will find an oasis for your stay away from home. Room is beautiful and have good view. Restaurant serve one of the best westaern food. Staff are well trained and eager to serve for you.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Akihiro S
FL
Reviewed 2 weeks ago

AIRPORT TRANSFER (Feb 2016): For $100 we were met at plane by English speaking rep, escorted through immigration & security, whisked through crowds to private elevator that opened and a limo was waiting right there, no people, no traffic. HOTEL CHECK-IN: This is THE Prettiest bldg. you see between airport and hotel! We wanted a pix of us out front...

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Helpful?
1Thank StewardessFl
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear StewardessFL, thank you for sharing your detailed insights on what looks like a fabulous stay in Beijing. It looks like you managed to achieve a lot and left full of great memories. I am glad you enjoy every moment and did manage to get some rest while staying with us. Thank you once again and we look forward to...

Mexico City, Mexico
Reviewed 2 weeks ago

This is a very nice hotel but urgently need to be refurnish. The location is very convenient and the guest rooms have good size. The restaurants are good and the service is very good. There is an opportunity when gets refurnish to make it special.

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Helpful?
Thank Abraham S
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Abraham S, thank you for taking the time to share your positive experience at Grand Hyatt Beijing and we are glad to learn that you found the restaurant service and offering to your satisfaction. There is no immediate plan for a renovation but rest assured that our team strive to deliver authentic hospitality and to make everyone stay as...

London, United Kingdom
Reviewed 2 weeks ago

First stop on a China business trip and stayed all at Hyatt Hotels - Beijing, Shanghai, Guangzhou, Shenzhen. This was the oldest of the hotels, rooms and interiors looked a bit dated, but they have spent a great deal refurbishing them as best as can be done. I stayed in a Club room with access to Club Lounge and even...

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Helpful?
Thank EuroAsiaJetter
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear EuroAsiaJetter, thank you for your kind review of our hotel and we are delighted to learn that you had a very pleasant stay at Grand Hyatt Beijing. We have a few more nationalities in the hotel and it is indeed a real pleasure to be in this multicultural environment. This makes it particularly useful as we welcome guest from...

London, United Kingdom
Reviewed 3 weeks ago

Great hotel, large comfortable rooms, good furniture, comfy bed, good (but not excellent) design throughout. Staff are VERY good, the room service was good value, very well presented, and enjoyable. The car service to the airport was pleasurable. Overall, I would rate is 5 star were it not for the utterly wonderful Park Hyatt nearby that is just better in...

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Helpful?
Thank Ze_Abron
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Ze_Abron, thank you for your positive review and we are glad you took the time to share with the trip advisor community. Our colleagues at Park Hyatt Beijing do an amazing job indeed but we will try to impress you even more during your next visit! Just let us know! Thank you once again and we look forward to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Beijing is one of the finest hotels in Beijing and indeed China. In the prestigious Oriental Plaza in the centre of Beijing, the hotel is just minutes' walk from Tian An Men Square, the Forbidden City, the city centre and the Wang Fu Jing shopping street. ... more   less 

Additional Information about Grand Hyatt Beijing

Address: 1 East Chang'an Avenue, Dongcheng District, Beijing 100738, China
Region: China > Beijing > Tian'anmen / Wangfujing
Price Range: RM745 - RM1,245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Beijing 5*
Number of rooms: 825
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Travelocity, Ctrip TA, Agoda, Cheap Tickets and Jetsetter so you can book your Grand Hyatt Beijing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Beijing Hotel Beijing
Beijing Grand Hyatt
Hyatt Beijing
Beijing Hyatt
Hotel Style:
#17 Family Hotel in Beijing
#22 Spa Hotel in Beijing
#29 Business Hotel in Beijing
#29 Romantic Hotel in Beijing
#32 Luxury Hotel in Beijing
#141 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Beijing staff and other travellers.
11 questions
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Questions? Get answers from Grand Hyatt Beijing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be upgraded.”
 of 5 bubbles 516richardl, 14 Mar 2017 | Read review
“We stayed half way up, center, no problems. Viewed front of hotel, nice.”
 of 5 bubbles StewardessFl, 7 Mar 2017 | Read review
“Be sure to check out the underground tropical pool and fitness area!”
 of 5 bubbles EuroAsiaJetter, 3 Mar 2017 | Read review
“In a very good location, withd helpful staff.”
  • Cosmopolitan view from the hotel room, Grand Hyatt, Beijing.
  • Room view from Grand Hyatt, Beijing.
 of 5 bubbles tonc826, 24 Feb 2017 | Read review
“Club rooms grant you access to the 17th floor lounge and one free hour in a 17th floor meeting room. Great if you need to host a meeting.”
 of 5 bubbles jimhA5158RM, 13 Feb 2017 | Read review
5 of 5