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CITIC Hotel Beijing Airport

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CITIC Hotel Beijing Airport
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365 Reviews from our TripAdvisor Community

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There are newer reviews for CITIC Hotel Beijing Airport
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Showing 223: English reviews
Reviewed 24 November 2016

Everything is good. Staff is helpful and friendly. The rooms are big and clean. The quality price relation of the rooms is good. However, internet is really really bad! That incredibly bad when you need to do some important things.

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Helpful?
Thank Bartjeter
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Thanks for your feedback and really sorry for the inconvenience caused. Constructive feedback is wonderful & helpful, it certainly assists us on constant improvement. About the in room internet service we will certainly look at ways to improve this. We look forward to welcome you back soon.

Zurich, Switzerland
Reviewed 14 November 2016

The area of the hotel is perfect to stay overnight for a next day flight! The hotel is about 10 minutes away from the airport and they also offer a shuttle transport. I tried to use this transport (I also wrote them my arrival time) but the shuttle wasn't in the declared parking zone. I waited for 30 minutes, until...

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Helpful?
1Thank Tanja S
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.

Khon Kaen, Thailand
Reviewed 31 October 2016

Good hotel to set up base camp near Beijing Capitol Airport.Shuttle vans run at regular intervals to terminal 3.(Not sure if they go to other terminals.) Friendly,English speaking staff in most areas of the hotel.Rooms modern,spacious & comfortable.Rooms are soundproof so not too much of problem with aircraft noise. 3 or 4 restaurants as well as a bar to meet...

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Helpful?
Thank Alec757
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport (T1, T2 & T3) within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near...

Jordan
Reviewed 16 October 2016

Friendly staff & helpful. Comfortable room & bed. Organized shuttle bus from & to the important part of city Beijing & also to different terminals of the airport. Very convenient to travelers who needs to be near the airport.

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Helpful?
Thank Salma N
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.

Birmingham, United Kingdom
Reviewed 9 October 2016

This hotel is good value for an overnight stay. Hotel is close to runways so expect a little aircraft noise. We found that the staff spoke a little English so we managed. Our room was clean, the bed was comfortable and really that is all that is required. Although there is a free shuttle bus be aware that it does...

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Helpful?
Thank unhappybrits
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.

London, United Kingdom
Reviewed 21 September 2016

Excelent hotel situated 10 minutes from Beijing's capital international airport. Hotel has a courtesy bus. Room are well furnished and of reasnable size. Staff are very friendley and most speak English. Hotel has several restaurants, and other local bars and shops are a few minutes walk away. Hotel also has a swimming pool.

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Helpful?
Thank kenbearfield
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.

China
Reviewed 15 September 2016 via mobile

We had a connection to catch via Beijing and we wanted a restful night. This is one if the few options close to the Capital airport, relatively speaking.The hotel advertises airport shuttle but it was very hard to locate in such a huge airport after a delayed flight arriving beyond midnight, so we just jumped into a cab. It's only...

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Helpful?
Thank WWTraveller26
Grace H, 经理 at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.

Geneva, Switzerland
Reviewed 11 September 2016

Staff was not helpful. Person at reception checking me in spoke no English. Called down from room to hear when the restaurants in the hotel closed and was told 10.30pm. Went down 9.50pm to realise that 1 was all together closed that day (or for ever), another 1 closed already 9pm, and the last 2 closed 10pm. Managed to get...

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Helpful?
Thank Mllelle
Grace H, 经理 at CITIC Hotel Beijing Airport, responded to this review

Thank you for taking the time to leave us a comment. I sincerely apologize for the inconvenience caused during your stay. we will strengthen staff training for improving all service quality and hopefully will be able to provide a better experience if you will give us another opportunity with a return visit. Look forward to welcoming you back soon.

Newcastle, Maine
Reviewed 6 September 2016

Several-dollar cab ride from airport (but be sure to have hotel name and directions in Chinese for driver), with shuttle bus service (15 minutes) as well (most convenient from hotel to airport). Four or five restaurants on site (one with outdoor garden dining), and many restaurants in the interesting and appealing small community just around it. Rooms are fine, staff...

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Helpful?
Thank GreenCirclesMaine
Grace H, 经理 at CITIC Hotel Beijing Airport, responded to this review

Thank you once again for taking the time to give us your feedback, and we look forward to welcoming you once again at CITIC Hotel Beijing Airport.

Maleny
Reviewed 1 September 2016

I stayed here because I had to overnight in Beijing between an international and domestic flight. It was the cheapest, reasonable hotel that didn't require a taxi ride into the city after a 12:00 arrival in China. The taxi drivers at the airport wanted to overcharge me and it was difficult to get one to take me somewhere so close....

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2Thank AlFergie
Grace H, 经理 at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about CITIC Hotel Beijing Airport

Address: No.9 Xiaotianzhu Road, Beijing Capital International Airport, Beijing 100621, China
Region: China > Beijing > Beijing Capital International Airport
Price Range: RM253 - RM471 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — CITIC Hotel Beijing Airport 3.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Sino Swiss Hotel Beijing Airport
Hotel Style:
#339 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from CITIC Hotel Beijing Airport staff and other travellers.
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Questions? Get answers from CITIC Hotel Beijing Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a room not facing directly to the airport tarmac.”
 of 5 bubbles asbjorno, 12 Feb 2017 | Read review
“No. the rooms are all very bad”
 of 5 bubbles GRYTAN, 7 Dec 2016 | Read review
“Rooms with view over the entrance (because of the sunrise!)”
 of 5 bubbles tanjas983, 14 Nov 2016 | Read review
“If using a taxi to get to hotel get address in Chinese,”
 of 5 bubbles kenbearfield, 21 Sep 2016 | Read review
“If you have to go to airport, inquire before of the shuttle timetable.”
 of 5 bubbles Hal30374, 28 Aug 2016 | Read review
5 of 5