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North Star Continental Grand Hotel

381 reviews
#727 of 6,606 Hotels in Beijing
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Traveller (66)
Room & Suite (23)
Dining (4)
Overview
  • Excellent18%
  • Very good49%
  • Average22%
  • Poor9%
  • Terrible2%
Travellers talk about
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (381)Write a Review
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All reviewsconvention centerolympic villageinternational conventionconference attendeesbirds nest stadiumsubway stationreception deskpoor englishair qualitynice breakfasttop floorbreakfast buffetbusiness triplocation is greatexecutive
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11 - 15 of 92 reviews
Reviewed 5 October 2016

A typical up market hotel. Comfortable room (non-smoking but we could smell smoke), breakfast OK. However, the main gripe we had was the communication skills of staff, especially on the reception desk. We were incredibly surprised that they could not speak even a smattering of...More

Thank Charlotte R
Reviewed 26 September 2016

Put your expectation low, Reception not speaking English, mini bar empty, rooms are noisy, they are possibly renewing the hotel and they start work at 8 am with no respect to the guests comfort, only the bellboys were helpful especially Jack. Breakfast buffet is good....More

Thank Anis H
Reviewed 20 September 2016 via mobile

Here for a conference next door, the hotel looks good but hasn't understood hotel service standards, especially in the restaurant. Hard to get attention, told at 9:15 pm that food was no longer served, poor English, far better to eat out! Room was nice and...More

1  Thank the_lofty_attic
Reviewed 5 September 2016 via mobile

I recently spent 3 nights during a recent business trip. The rooms were nice and clean. The bed was a little too hard for my preference. The lobby was nice and the two restaurants I ate at were good. The location is great if you...More

Thank Brian T
Reviewed 2 July 2016

As mentioned elsewhere, the hotel is convenient for anyone using the conference centre next door, although it is via a warren of corridors to get there or walk around the outside. The staff were pleasant and helpful. I found the room and bed very comfortable...More

Thank Maureen H
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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Conference Facilities
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$62 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Spa Hotel in Beijing
#381 Best Value Hotel in Beijing
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$62 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Spa Hotel in Beijing
#381 Best Value Hotel in Beijing
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (66)
Room & Suite (23)
Dining (4)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Ask for higher floors for quietness, ground floor for convenience."
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"As mentioned - Choose one of the park-view rooms on the top floor club-level!"
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"stay away until the renovations are complete"
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"higher floor, far from the EV."
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