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Grand Mercure Beijing Central

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865 Reviews from our TripAdvisor Community

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Showing 472: English reviews
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Barcelona, Spain
Reviewed 6 days ago NEW

European standards, but staff speaks really poor english. Only in the front-desk can help you. We where offered a drink and a plate of fruit upon arrival. We accepted fruits, fruits that never come to us. Usually this service is provided if belong to LeClub membership with Platinum status. They just forgot what they offered.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Carles_ta
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services Also, we are very appreciated for your point regarding the proficiency in English and our service commitment for the further improvement. Our goal to success is to serve you beyond...

Melbourne, Australia
Reviewed 1 week ago

We booked two of the highest standard rooms at this hotel (executive suite and junior suite), because our group was 4 adults and 2 young children - we were very disappointed especially since each room cost double the price of a standard room. The room was supposed to have a living and dining area (no dining table unless you count...

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Helpful?
Thank judegoldy
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

We were very concerned to learn of the numerous difficulties you encountered while a guest at our hotel and appreciate the sentiments expressed in your letter. It would certainly appear that there was a complete breakdown in the high standards which we endeavor to maintain at the Grand Mercure Beijing Central. For the unacceptable manners and attitude of our staff...

Dublin, Ireland
Reviewed 1 week ago via mobile

Our family of 4 adults from Ireland stayed here for 6 nights on our first visit to China. Our experience was everything you would expect from a good hotel. Professional staff. Great facilities. Spotlessly clean. A few minutes walk from the Metro line which is in the heart of Beijing. The buffet breakfast was amazing with something for every nationality...

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Helpful?
Thank missy150
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. Also, we are happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply to you in person, that we...

Calcutta, West Bengal, India
Reviewed 3 weeks ago

Stayed here for 2 days. Smooth check-in and thankfully the person at the front desk knew English. Language is a major problem in China. The nearest subway station XIDAN is located at a short 5 minute walk from the Hotel. Subway is the most easiest way of commuting in Beijing. Room allotted to me was huge...neat & tidy with a...

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Helpful?
Thank Ankit_Biyani
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. Also, we are happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply to you in person, that we...

Pittsburgh, Pennsylvania
Reviewed 5 weeks ago

Stayed here 3 days for sightseeing tours around Beijing. The location is outstanding within walking distance of the Xi Dan shopping district, malls, shops and restaurants. Staff was very helpful, spoke English well, easy subway access to most all main attractions around Beijing. I would recommend this hotel for the quality and price.

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Helpful?
1Thank stratcat63
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. Also, we are happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply to you in person, that we...

Curitiba, PR
Reviewed 8 March 2017

I use to like to stay at Accor hotels, but this one doesn´t seem like the others. The staff is not capable to speak a good English and neither help the guests in this primary needs. The rooms seem old and not very clean. Beijing has best options.

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Helpful?
Thank Adriana Z
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services Also, we are very appreciated for your point regarding the English Proficiency and room cleanliness for the further improvement. Our goal to success is to serve you beyond your expectation,...

Shanghai, China
Reviewed 5 March 2017

+Right smack in the middle of Xidan metro (line 1) and Xuanwumen metro (line 2). About 5-7 min stroll to either metro station. About 7-12 min stroll to the Xidan shopping area, past Xidan metro station. -There was no safe in the room. The safe was brought to the room upon request. Is the safe "safe"? Would I want to...

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Helpful?
Thank Jon K
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services Also, we are very appreciated for your point regarding the in-room safe for the further improvement, we also provide safety boxes in the Front Desk with 24 hours CCTV monitoring...

Melbourne, Australia
Reviewed 2 March 2017 via mobile

Stayed for 6 nights was happy with the service and quality of English speaking staff. Hotel is well located and an easy walk to Forbidden City and central Beijing. Metro is 100m from hotel and is also very user friendly. There are a number of small restaurants across the road from hotel serving great quality chinese food for genuine local...

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Helpful?
1Thank Phil T
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. Also, we are happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply to you in person, that we...

Beijing
Reviewed 16 February 2017

What a wonderful location in the Heart of Beijing 5 minutes walk from xidans financial district, and first class shopping malls , and only 10 minutes from the main tourist attractions... friendly staff , large comfortable rooms , the highlight is the restaurant wonder breakfasts , lunch , and dinners ! Great value 599 RMB room only , 50'% off...

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Helpful?
Thank davidgary8
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. Also, we are happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply to you in person, that we...

Asia
Reviewed 17 January 2017 via mobile

Been to a lot of grand mercure hotels, not sure why most of their hotels doesn't have bell boys. Nice rooms but first impression always last. Even 4 stars have someone that offers to bring ur luggage to ur room.

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1Thank EyeCandy C
Management response:

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We apologise as we could not meet your expectation during your stay especially your comment regarding our porter services. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Xidan Beijing is located in the commercial and retail heart of Beijing, walking distance from Tiananmen Square and only 45 min from the airport. The hotel offers 290 rooms featuring city views, as well as a cafe restaurant, lobby lounge, fitness centre and swimming pool. With exceptional service and facilities, the hotel is perfect for that special weekend holiday as well as an ideal conference venue for business travellers. ... more   less 

Additional Information about Grand Mercure Beijing Central

Address: No.6 Xuanwumen Nei Main Street, Xicheng District, Beijing 100031, China
Region: China > Beijing > Xidan
Price Range: RM368 - RM665 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Beijing Central 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Grand Mercure Beijing Central Hotel Beijing
Grand Mercure Xidan
Mercure Hotel Beijing
Hotel Style:
#90 Luxury Hotel in Beijing
#93 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Beijing Central staff and other travellers.
9 questions
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Stroud, United Kingdom
2 months ago
Sheffield, United Kingdom
over a year ago

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Questions? Get answers from Grand Mercure Beijing Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if they have any renovated rooms”
judegoldy, 18 Apr 2017 | Read review
“Lesser noise on higher floors.”
Ankit_Biyani, 6 Apr 2017 | Read review
“Rooms on the south side are brighter”
656albertt, 26 Sep 2016 | Read review
“Check room availability on booking.”
JMSKNR, 1 Jul 2016 | Read review
“Hers a tip - never stay here !”
chrispar3, 28 Jun 2016 | Read review
5 of 5