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I arrived at 1am last night, it took me 40 minutes to check in due to a technical issue with the card machine, a language barrier and a very slow receptionist. I had to ask where the gym and pool was, what time breakfast was...More
I stayed in this hotel because the hotel nearby that I normally stayed was fully booked. My stay in this hotel was truly pleasant. The room was very spacious and the services both at the Reception and the In room cleaning were very professional and...More
All good but the air conditioning. Now matter how long it has been running or what the temperature is set to, it wont cool. Not comfortable sleep.
Same was in Shanghai Sofitel.
You keep complaining and they won't understand and if they understand they won't...More
Excellent hotel - good location - staff would need to make more effort to speak English.
Best beds and good Wi-Fi connectivity. I have now stayed several times in this hotel and it is a beautiful hotel, with a good lounge (breakfast is recommended there)
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I have read review but didn't take it seriously hence booked 2 rooms for 4 nights checking in 02 Nov and checking out 06 Nov. As a Platinum member of Accor Group, I expected to be treated well. Upon arrival I informed the lady at...More
Response from Caroline T | Property representative |
Thank you for choosing Sofitel Wanda Beijing first of all. We have limousine airport pick-up service if you would like to book, or you could choose airport shuttle bus which is line no.1, it will drop you to GUO MAO which is... More
Thank you for choosing Sofitel Wanda Beijing first of all. We have limousine airport pick-up service if you would like to book, or you could choose airport shuttle bus which is line no.1, it will drop you to GUO MAO which is walking distance from hotel. Looking forward to see you soon in the hotel.