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Oakwood Residence Beijing

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Oakwood Residence Beijing
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88 Reviews from our TripAdvisor Community

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There are newer reviews for Oakwood Residence Beijing
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Showing 74: English reviews
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Reviewed 14 October 2013

The main reason I'm writing this review is because I saw how "low" it is overall rated in Beijing. I stayed in this hotel for 7 weeks during a business trip. It is in a great location (the immediate surroundings are not fancy by any means, but you're within walking distance to westernized facilities, embassy district, and the subway), reasonably...

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Helpful?
1Thank Project86
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear "Project86", Many thanks for your kind words concerning Oakwood Residence Beijing. We are very pleased that you enjoyed your recent 7 week stay and discovered the many positive aspects, of product, service, and location that are available to residents of Oakwood Residence Beijing. We do hope that we can provide you with superior residential accommodation in the near future....

Stratford upon Avon
Reviewed 15 September 2013

Most of the 5* hotels are so far removed from the best eateries and bars that finding something to do in the evenings or weekends locally is a hassle not worth making so you end up staying and eating in the hotel at great expense and not getting out as much as one should. One of the better areas is...

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Helpful?
Thank markt65
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Markt65 Thank you for completing a recent review and remarking positively on the lively range of expatriate bars and restaurants that are located between Oakwood Residence Beijing and Sanlitun. The area one block south of Dongzhimen/ Chunxiu has undergone quite a change in the past year and there are now a good variety of pubs, bars and expatriate run...

Grafton, Australia
Reviewed 8 September 2013

been here for a week now and a week still to go, breakfast is included, many guests have pets it nice to see, breakfast changes every day, stay away from room service pizza not good a bit dry and tasteless same for the rock hard garlic bread , I wont order again

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Helpful?
Thank Chefgoldstar80
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Mr ChefGoldStar, many thanks for your recent review of our property. Yes, for small pets, we are happily pet friendly, and believe we are the only internationally branded residence in Beijing that allows pets on property. Thank you for your comments on pizza and garlic bread. We will review both these items as generally the pizza's in Room Service...

Seoul, South Korea
Reviewed 3 September 2013

Friendly staff, helpful and efficient. The Room was great, comfortable and well equipped Breakfast Buffet was adequate , at times slow to replenish. Service was good, although inconsistent. There is a good Chinese Restaurant in the Building. Overall I had a very pleasant stay. Front office Staff is great .

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Helpful?
Thank hklinkhammer
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

To Mr Hklinkhammer, Many thanks for your recent positive review. We are pleased that overall, you were satisfied with your stay at Oakwood Residence Beijing. Your appreciation will be relayed to Front Office staff and our Restaurant staff will be reminded of the need for more prompt buffet replenishment. We do hope to have the opportunity to provide you with...

manitoba
Reviewed 18 August 2013

I recently called the Oakwood "home" for a few weeks. I found the staff to be very friendly and helpful, and the apartment itself was very comfortable. Like many places in China, there were some strange ways of doing things, but overall it was great. And Erik from the front desk, keep on singin' like a Crazy Canuck! Karaoke was...

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1Thank terry k
Beijing, China
Reviewed 12 July 2013 via mobile

I lived at Oakwood residence from the begining of it's 2 till the end. In total I stayed exactly one year. The service I must say was always good. That's where the positives end. The building itself needs to be demolished and rebuilt again. It's not an old building not even 5 years old yet everyday you would see service...

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4Thank Rock H
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Mr Rock, Many thanks for supplying us with your candid feedback concerning your stay at Oakwood Residence Beijing from August 2011 to August 2012. Even though you left nearly one year ago, I would like to add my reply to some of the aspects on which you commented. The river management programme undertaken by Beijing City government is nearly...

A TripAdvisor Member
Beijing
1 review
Reviewed 9 May 2013

We enjoy to stay in Oakwood Residence. The management is perfect for us and the team is very helpfull for all our needs. And I like to say thank you by the way. The Sleep Quality is not so good because the roomtemperature ist to high. We try to cool down with the AC but than their ist to much...

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Thank A TripAdvisor Member
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

We would like to thank the reviewer for his valuable feedback and input. We do apologise that the room temperature wasnt as cool as you would have required. In March we started to reduce the heating in line with the increase in temperatures outside the building, and air-conditioning was commenced in April. We have not had any previous requests for...

Shenyang, China
Reviewed 18 March 2013

I and family went to Beijing to process something at the embassy. We stayed at this hotel for 2 days. The hotel so close from the embassy area. Cleanliness is good and the staff have good service to us. But since on that time in spring season and the temperature still cold, the heater inside the room weren't good enough,...

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Helpful?
Thank d3nz
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

I wish to express our sincere appreciation for choosing Oakwood Resdience Beijing and am very happy that you have generally found our services to be satisfactory. There is a heating remote control panel in each and every room, in all our apartments that allow for both temperature and speed of heat output. We do hope that this minor inconvenience did...

Melbourne, Australia
Reviewed 7 December 2012

I was staying continuously except for 1 month, in this place for 6 months business trip. Positives 1. The convenience store in the reception is good and saves you time and hassle 2. The room, decor and fittings are modern which is unfortunately rare for Beijing 3. The view is nice 4. The cleaners are efficient 5. With much digging...

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1Thank puremajik
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

I am thrilled and complimented to find many positive comments during your stay, and at the same time, appreciateyour valuable feedback on improvement opportunities. Whilst you have made comments both positive and less so, we would initially like to state that we are a serviced apartment residence and whilst there are some features that maybe similar to a hotel, the...

Beijing, China
Reviewed 6 December 2012

Firstly for the price and its international reputation, I'm appalled at the cleanliness. I found gum on the carpet and toes nail clippings in the second bathroom leftover from the room's previous occupant. It is supposed to be a full serviced apartment but hey if you have plates in the sink, they will wash around it! Also I found out...

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2Thank S W
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Thank you for sharing your valuable insight in regards to the issues you have encountered during your stay with us. I am highly surprised that the high standards of cleanliness that we generally have, were not met on this occasion. We have a rigourous and frequent inspection program, that should have picked up on this. Our apologies for not keeping...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Experience the comfort of a contemporary home at Oakwood Residence Beijing. Oakwood Residence Beijing offers 406 fully equipped luxury apartments ranging from studios to four bedroom penthouse and terrace apartments, all exquisitely furnished in elegant and stylish decor. Enjoy a modern lifestyle with our fitness center and lighted tennis courts, health and beauty day spa, business center and beautifully landscaped private gardens. Choose to dine in your own apartment or in our Mediterranean or Chinese restaurants or enjoy our 24 hour in-room private dining service. ... more   less 

Additional Information about Oakwood Residence Beijing

Address: No. 8 Dongzhimenwai Xiejie, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: RM607 - RM887 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oakwood Residence Beijing 4.5*
Number of rooms: 406
Reservation Options:
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Also Known As:
Oakwood Residence Beijing Hotel Beijing
Oakwood Residence Hotel Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Oakwood Residence Beijing staff and other travellers.
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Questions? Get answers from Oakwood Residence Beijing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The studios are comfortable and all floors are quiet.”
 of 5 bubbles yeelaml2015, 17 May 2016 | Read review
“Choose higher floor to have a better view of the city”
 of 5 bubbles Scorpion761025, 25 Jun 2015 | Read review
“Corner suites are suitable for family”
 of 5 bubbles d3nz, 17 Mar 2013 | Read review
“Rooms on the higher floors do have a much nicer view. All rooms have a dust zapping system that can be really loud and you'll need to ask the front desk to change the filter to make it stop.”
 of 5 bubbles jpcanada, 27 Aug 2012 | Read review
“I can't imagine that you would pick a bad room.”
 of 5 bubbles MG866, 1 May 2012 | Read review
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