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Oakwood Residence Beijing

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Oakwood Residence Beijing
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90 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Beijing, China
Reviewed 6 December 2012

Firstly for the price and its international reputation, I'm appalled at the cleanliness. I found gum on the carpet and toes nail clippings in the second bathroom leftover from the room's previous occupant. It is supposed to be a full serviced apartment but hey if you have plates in the sink, they will wash around it! Also I found out...

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2Thank S W
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Thank you for sharing your valuable insight in regards to the issues you have encountered during your stay with us. I am highly surprised that the high standards of cleanliness that we generally have, were not met on this occasion. We have a rigourous and frequent inspection program, that should have picked up on this. Our apologies for not keeping...

A TripAdvisor Member
Hannover, Germany
1 review
1 helpful vote
Reviewed 31 October 2012

Oakwood Beijing is located in an area where you can reach most of the things you need for your daily life just by walking. And for the things that are further away you can take the subway which is more or less around the corner. That was a very positiv thing for me while I stayed there for nearly four...

Review collected in partnership with Oakwood
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A TripAdvisor Member
Amsterdam, The Netherlands
1 review
Reviewed 31 October 2012

I stayed at this and the previous Oakwood Residence in Beijing for just over 4 years. It was indeed a home away from home. All the staff from housekeeping up to the GM where friendly and professional, and hence made my extended stay enjoyable and comfortable. The facilities in the current Residence are clean, and well appointed. I would certainly...

Review collected in partnership with Oakwood
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New Delhi, India
Reviewed 25 October 2012

I stayed here for a month between April-May 2012, the experience overall was superb. A very nice staff and helpful throughout. The good part is that Front Office agents (Receptionist) know English pretty well. I stayed in an apartment, the amities provided with kitchen is really overwhelming. The facilities within apartment (though the size was too small) included all the...

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Thank Hardik_Tankaria
Los Altos Hills, California
Reviewed 25 September 2012

If you are planning to do any internet business, please know that the dsl in the rooms has not worked for our entire time here. The wifi is in the lobby so be prepared to work there. Not always quiet and definitely not optimal. Service in the restaurant requires prompting from the guest and considering the high staff to customer...

Review collected in partnership with Oakwood
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1Thank sandykoo
David T, Front Office Manager at Oakwood Residence Beijing, responded to this review

Please accept our thanks for your feedback. It is through service and facility observations from our residents that we able to make process, system and training improvements. Please also accept our apologies for being unable to deliver a satisfactory internet solution to you. We are very much aware of a slowdown in internet speed that is not only affecting our...

Toronto, Canada
Reviewed 27 August 2012

I lived at the Oakwood for almost two months. Overall, this hotel is very convenient for longer stays but I don't know if I would recommend it over other long-term stay apartments. The service is pretty good and everyone at the hotel is very friendly and tries to help. The two major reasons I didn't rate this hotel a five...

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Thank jpcanada
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Thank you for taking the time to provide us with your valuable feedback. It is through the feedback of our residents that we are able to correct areas of deficiency and create lasting improvement. With regards to the comments on the missing inventory, we provide an inventory which is acknowledged by all residents when their stay commences. Our apologies that...

Reviewed 24 August 2012

This hotel location is far from everything even there are some taxi stop/parking closed to this hotel but they did not operate. We need to walk for almost 1km to the closed subway(metro). Opposite of this hotel there is construction so it's so noisy. For the service is also poor compare to other Oakwood in china such as the one...

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1Thank phiet Z
Crieff, United Kingdom
Reviewed 17 August 2012

This residence is one of the best places i have stayed ever! I would say it was the best of the Oakwood residences around the world. First of all the rooms are absolutely amazing with double beds, plasma TV's, DVD players, surround sound radio systems, fully equipped kitchens, wet rooms and much much more. The residence is completely central and...

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Thank 9e8m7m6a
A TripAdvisor Member
Beijing, China
1 review
1 helpful vote
Reviewed 13 July 2012

We have stayed at these apartments several times over teh past year and the rooms are comfortable, well appointed and generally clean. The staff are helpful and friendly and always have a welcoming smile - a big plus point for the Oakwood. The gym is well equipped and the only minor negative the convenience store could stock a bigger range...

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A TripAdvisor Member
Beijing, China
1 review
Reviewed 11 July 2012

Located close to commercial areas but not in walking distance to them, this serviced apartment boasts modern and clean facilities that makes it a good option to both business travellers and tourists, if you are a kind of person who shows tolerance on its "No smile, no greet", "Unwilling attitude with sullen faces" services provided by locally employed staff who...

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Management response:

Thank you for your comments and I want to apologize to you for any unfriendly and caring service by our associates. I would welcome more detail of the problems you encountered so we can improve in the areas you had mentioned. Please do contact me as I would welcome the opportunity to further discuss our short comings with you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Experience the comfort of a contemporary home at Oakwood Residence Beijing. Oakwood Residence Beijing offers 406 fully equipped luxury apartments ranging from studios to four bedroom penthouse and terrace apartments, all exquisitely furnished in elegant and stylish decor. Enjoy a modern lifestyle with our fitness center and lighted tennis courts, health and beauty day spa, business center and beautifully landscaped private gardens. Choose to dine in your own apartment or in our Mediterranean or Chinese restaurants or enjoy our 24 hour in-room private dining service. ... more   less 

Additional Information about Oakwood Residence Beijing

Address: No. 8 Dongzhimenwai Xiejie, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Price Range: RM594 - RM1,108 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oakwood Residence Beijing 4.5*
Number of rooms: 406
Reservation Options:
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Also Known As:
Oakwood Residence Beijing Hotel Beijing
Oakwood Residence Hotel Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Oakwood Residence Beijing staff and other travellers.
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Questions? Get answers from Oakwood Residence Beijing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The studios are comfortable and all floors are quiet.”
 of 5 bubbles yeelaml2015, 17 May 2016 | Read review
“Choose higher floor to have a better view of the city”
 of 5 bubbles Scorpion761025, 25 Jun 2015 | Read review
“Corner suites are suitable for family”
 of 5 bubbles d3nz, 17 Mar 2013 | Read review
“Rooms on the higher floors do have a much nicer view. All rooms have a dust zapping system that can be really loud and you'll need to ask the front desk to change the filter to make it stop.”
 of 5 bubbles jpcanada, 27 Aug 2012 | Read review
“I can't imagine that you would pick a bad room.”
 of 5 bubbles MG866, 1 May 2012 | Read review
5 of 5