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The hotel was great, service and food were great too. I was too hungry when i arrived and I ordered room service. Along with what i ordered, they brought room amenity which was a ferris wheel with lots of different dessert. Super cute! Everyone in...More
The rooms are nice but what really sets this hotel apart is the service, they go above and beyond, especially for SPG platinum members.
As an example, my boyfriend needed a doctor so we asked the hotel to call one. The doctor was great and...More
2 Thank Rachel L
Response from PeterHildebrand, General Manager at W Hong KongResponded 2 weeks ago
Hello Rachel L,
Thank you for kind words and for letting me know that my team lived up to expectations in providing you a unique W experience. The team is sure to be thrilled when I share your review with them – in particular the...More
Great location and great service.
Special thanks for the W experience team Beryl, Miko, Yvonne, Leona and Cathy who helped me to make a prefect proposal on that day. It is an unforgettable experience in W Hong Kong.
Highly recommended for couples.
I stayed at the hotel with my boyfriend for the weekend as a birthday treat for him. We are locals, so we know the area very well. But for all those first-time travellers in Hong Kong, The W Hotel is actually very convenient from the...More
Very convenient. Just a short mtr ride to Central and in the elements mall with many restaurants nearby. Very attentive and knowledgeable service by the staff as well. Rooms are comfortable. It is a W, though, so be prepared for the price and for the...More