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Gateway Hotel Hong Kong

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#31 of 713 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Gateway Hotel Hong Kong
Gateway Hotel Hong Kong
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1,121 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Metro Manila, Philippines
Reviewed 3 weeks ago

Excellent hotel in terms of location, service and amenities. For people who are in HK for shopping, dining, and generally, just to relax and enjoy, the hotel is an excellent choice. Getting to and from the airport is easy with the trains and free shuttle buses. Shopping and dining choices are at yourt doorstep, and the ferry to HK island...

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank X5099SHdavidd
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear X5099SHdavidd, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Reviewed 3 weeks ago via mobile

Stayed here for Chinese New Year with my family. We liked the spacious room and its interiors done in earth tones. The free mini bar and the nespresso machine was such a treat! The handyphone the hotel provided was very helpful, and saved us a lot of money on data roaming charges. The nearest train station is the one on...

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Helpful?
1Thank denise e
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear denise e, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Navi Mumbai, India
Reviewed 3 weeks ago

Gateway Marco Polo is perfect in location, very close to Tsim Tsa Shui MTR, Victoria Harbor and within close proximity to good Indian Restaurants, shopping. I would highly recommend this place. For Indian travelers, they can probably skip breakfast at the hotel and try food at near by Indian Restaurants. Handy mobile was wonderful experience, travellers now don't need to...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Deepak K
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Deepak K, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Makati, Philippines
Reviewed 4 weeks ago via mobile

Gateway Hong Kong has been fully renovated and looks very different from our stay in 2007. The rooms are very modern and huge. We got upgraded to a deluxe room and the size is more than enough for a family of 2 adults and 2 kids. Our kids were 8 and 3 years old. I noticed the rooms though lacked...

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Helpful?
Thank welovetotravel_585
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear welovetotravel_585, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Manila
Reviewed 4 weeks ago

We got upgraded to a suite room and got a free cheesecake 😋 The staff were efficient and they attended to our needs very quickly. Nice location too very convenient. Wide variety of food too for breakfast

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank majonnah
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear majonnah, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Hong Kong, China
Reviewed 4 weeks ago

From the friendly staff that calls me by name, to the service, and locations.....a great place to stay in HK. The Hotel is near great restaurants, the MTR, and views of the Harbor. Still the best thing is the great team of people working there.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Stephen S
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Stephen S, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Santiago City, Philippines
Reviewed 4 weeks ago

Requested for a change of room . Our request was immediately accommodated and our room was also upgraded. Enjoyed our latest stay. The staff were very accommodating. They even allowed us for late checkout till three p.m.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank florchitaco
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear florchitaco, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Reviewed 4 weeks ago via mobile

Will give it a 5 because it out performed all my exceptions. Room was clean, fresh, new and minimally nice. They had it all, complete amenities and toiletries couldn't ask for more. Staying at the continental Club floor far exceeds other hotels in term of extras, service and convenience. You ask for it they make it for breakfast. I would...

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Helpful?
Thank Ricky V
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Ricky V, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Reviewed 5 weeks ago

Gateway Hotel - Marco Polo captured my heart even more this time around. Upon checking in, we were told that the connecting rooms we have requested for are not ready yet so we were asked to temporarily put out things and rest in one of the rooms until ours were ready to be occupied. That meant much to all of...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank mskayduenas
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear mskayduenas, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Kolkata (Calcutta), India
Reviewed 21 February 2017

Very good experience and staff were very friendly. The food and room décor is equally intriguing and a good value for money destination. Being located on Canton Road it is home to many upscale shopping and business centres , and is close to "Star Ferry" for harbour tour.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank 388bhaskarb
Thomas_Salg, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear 388bhaskarb, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Three on Canton (Gateway Hotel)
Three on Canton (Gateway Hotel)
Cuisines: Asian, Seafood, International
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City - Hong Kong's largest shopping complex - Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. The celebrated renovation also included the hotel's Continental Club Lounge and lobby, as well as the restaurant, Three on Canton and al fresco dining area, Be on Canton. The Continental Club is the epitome of sleek design, intuitive services and state-of-the-art amenities. Guests of The Continental Club can enjoy full access and exclusive benefits from the Continental Club Lounge, to include complimentary daily breakfast, afternoon refreshments and evening cocktails and butler service. Located in one of the world's culinary capitals, the hotel has created signature outlets such as Three on Canton which is the ultimate gourmet destination, with an impressively designed space of 20,000 square feet to dine, wine, lounge and network. Discover the most stylish al fresco dining terrace on Canton Road, dubbed 'Be on Canton'. Be part of a hip and happening venue that offers resort-style dining, cocktails and aperitifs served with delectable bites, or shake things up with an instant party. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Fitness buffs have access to the nearby Marco Polo Hongkong Hotel for a swim at the outdoor swimming pool or work out at Prince Hotel's 24 hour gym. True to its promise of an unbeatable location, Gateway Hotel lies on the junction of Canton Road and Haiphong Road in Kowloon and is a short walk from the bus terminal, Star Ferry and MTR Subway Station. The Gateway Hotel is an approximately 35-minute drive from the airport, or an MTR journey that will take around 55 minutes. Guests can also take the hotel shuttle bus which takes about 40 minutes to the airport. ... more   less 

Additional Information about Gateway Hotel Hong Kong

Address: No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: RM808 - RM1,593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gateway Hotel Hong Kong 4*
Number of rooms: 400
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Also Known As:
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel Hong Kong
Hotel Style:
#24 Business Hotel in Hong Kong
#30 Luxury Hotel in Hong Kong
#30 Family Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Gateway Hotel Hong Kong staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please post in the hallway if possible ' be quiet all the time, maybe someone is sleeping . This is the only problem in the hotel . Others don't care , I think some of them are not aware . Thank you so much ”
 of 5 bubbles R1208edward, 27 Mar 2017 | Read review
“Request quiet room”
 of 5 bubbles _dnggoofy, 16 Mar 2017 | Read review
“If possible try booking rooms with Harbour View. Club floor service is very good.”
 of 5 bubbles setareh2016, 7 Mar 2017 | Read review
“One thing - I got a queen sized bed, and i'm used to a King at home. My mistake.”
 of 5 bubbles X5099SHdavidd, 6 Mar 2017 | Read review
“The bed size bit smaller.”
 of 5 bubbles 903deepakk, 3 Mar 2017 | Read review
5 of 5