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Gateway Hotel Hong Kong

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#32 of 716 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Gateway Hotel Hong Kong
Gateway Hotel Hong Kong
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1,134 Reviews from our TripAdvisor Community

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Showing 801: English reviews
Manila
Reviewed 10 February 2016

Nice and comfortable room with free smart phone and free calls while you stay with them. Near shopping malls and places to eat. It is also accessible to trains, taxis and bus stations. It would be easy for you to go places

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Helpful?
Thank PrincessMenggay
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear PrincessMenggay, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Q. C
Reviewed 8 February 2016

Hotel with a nice location for shopping. Very convenient to get to both the ferry and train station. Rooms come with a free phone for calls and data. Breakfast was good overall. Just the fruit selection should be looked into.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Leonard Vincent H
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Leonard Vincent H, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We appreciate you sharing your suggestion about improving the fruit selection at the hotel. Rest assured that our team will look into addressing this accordingly. Your comments and suggestions are much appreciated at they are...

Sion, Switzerland
Reviewed 5 February 2016

Ideal location to stay after cruise trip. In fact, just a walking distance from the Port. Well trained/professional personnel. Rooms very well maintained. Club lounge offers very good and special services!

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank 55theo
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear 55theo, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Manila, Philippines
Reviewed 4 February 2016

The room was spacious and the bedding was comfortable. The toilet was nice and clean. They provide free canned drinks and water and their staff was very accommodating. The location was good. Walking distance to malls and signature shops. As well as the harbour view. You can easily book a ticket going to Macau for a short trip. It also...

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Helpful?
Thank AggzS
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear AggzS, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Seoul
Reviewed 3 February 2016

Stayed here with my 32 month baby and wife for 4 days. Was pleasantly surprised to find that they had upgraded us to a larger room with a king-sized bed on arrival. As my child is full of energy and runs endlessly, the larger space was very welcome. The larger room came with 3 fruits restocked daily, a Nespresso coffee...

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Helpful?
Thank MyongKi B
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear MyongKi B, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. Rest assured that we will continue to place utmost priority on...

Manila, Philippines
Reviewed 30 January 2016

Free mini bar. Nespresso machine in room. Mobile phone with data plan available. Free intl and local calls. Rooms are big. We stayed in a room with 2 double beds which can fit 4 asian sized adults....

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank siason
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear siason, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Singapore, Singapore
Reviewed 26 January 2016

Good location along Canton Road close to major shopping attractions. Service standards generally need improvement. The one shinning star is Allan Chan & his team at the concierge. Consistent high energy & sincere efforts to engage guests for every of my stay. Very helpful in assisting me get to the locations for my various meetings.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank tuckmunchoo
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear tuckmunchoo, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

Gurugram (Gurgaon), India
Reviewed 26 January 2016

Stayed for 3 nights on a business trip. Helpful and warm staff. Good service. Excellent buffet breakfast and lunch. They give a mobile with local sim where all local calls are free and international to 5 countries free! I found it very handy as I switched on the mobile hotspot and I was connected on my phone through wifi everywhere...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank 374rajatb
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear 374rajatb, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

Reviewed 23 January 2016

The Continental Club experience at the Gateway Hotel can spoil you beyond your expectations. The staff are top rate and they can make your visit hassle free. The private check in process and their attention to detail regarding guest preferences on return visits are some of the things that are greatly appreciated. Nespresso coffee abounds, both in the room and...

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank Jobert L
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Jobert L, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Australia
Reviewed 22 January 2016

Loved our stay at the Gateway. We booked a Club room and we were pleasantly surprised by the quality of the fitout of the room and the lounge. There was a nightly turn-down service where they placed little potpourri sachets on your pillow. I really liked this idea and prefer it an inferior piece of chocolate. Robes (a chennile and...

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Helpful?
1Thank SilkStrawberry
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear SilkStrawberry, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service experience...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Three on Canton (Gateway Hotel)
Three on Canton (Gateway Hotel)
Cuisines: Asian, Seafood, International
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City - Hong Kong's largest shopping complex - Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. The celebrated renovation also included the hotel's Continental Club Lounge and lobby, as well as the restaurant, Three on Canton and al fresco dining area, Be on Canton. The Continental Club is the epitome of sleek design, intuitive services and state-of-the-art amenities. Guests of The Continental Club can enjoy full access and exclusive benefits from the Continental Club Lounge, to include complimentary daily breakfast, afternoon refreshments and evening cocktails and butler service. Located in one of the world's culinary capitals, the hotel has created signature outlets such as Three on Canton which is the ultimate gourmet destination, with an impressively designed space of 20,000 square feet to dine, wine, lounge and network. Discover the most stylish al fresco dining terrace on Canton Road, dubbed 'Be on Canton'. Be part of a hip and happening venue that offers resort-style dining, cocktails and aperitifs served with delectable bites, or shake things up with an instant party. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Fitness buffs have access to the nearby Marco Polo Hongkong Hotel for a swim at the outdoor swimming pool or work out at Prince Hotel's 24 hour gym. True to its promise of an unbeatable location, Gateway Hotel lies on the junction of Canton Road and Haiphong Road in Kowloon and is a short walk from the bus terminal, Star Ferry and MTR Subway Station. The Gateway Hotel is an approximately 35-minute drive from the airport, or an MTR journey that will take around 55 minutes. Guests can also take the hotel shuttle bus which takes about 40 minutes to the airport. ... more   less 

Additional Information about Gateway Hotel Hong Kong

Address: No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: RM797 - RM1,624 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gateway Hotel Hong Kong 4*
Number of rooms: 400
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Also Known As:
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel Hong Kong
Hotel Style:
#24 Business Hotel in Hong Kong
#30 Family Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
#31 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Gateway Hotel Hong Kong staff and other travellers.
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Questions? Get answers from Gateway Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“to airport export show”
294nanl, 17 Apr 2017 | Read review
“its upon your discretion how much you want to give, courteous staff”
hazelynjaydet, 16 Apr 2017 | Read review
“No comments”
godofredojrbarrerast, 16 Apr 2017 | Read review
“the maintenance of the rooms is exemplary. Unlike in most other hotels, here--the minute you step out--they come to clean the room. Never did i return to find the room undine (a very common experience in 4 and 5 star hotels in big cities)”
B3667ZMpeterb, 2 Apr 2017 | Read review
“Please post in the hallway if possible ' be quiet all the time, maybe someone is sleeping . This is the only problem in the hotel . Others don't care , I think some of them are not aware . Thank you so much ”
R1208edward, 27 Mar 2017 | Read review
5 of 5