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Citadines Ashley Hongkong

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Citadines Ashley Hongkong
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328 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Bandar Seri Begawan, Brunei Darussalam
Reviewed 6 days ago NEW

1) YOU NEED TO TRAIN AND EMPOWER OUR STAFF. When the aircon in the room is noisy, they should quickly change the room. Instead, just mention that no technician in the building and wait till tomorrow. The problem was still not solved.

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Helpful?
Thank Audrene L
Bangkok, Thailand
Reviewed 2 weeks ago

Hotel is located near MTR Station (only 5min walk). Room size is spacious well equipted.Staff also well trained and quick response. Lobby is tiny and entrance is not visible at first day of arrival we a bit lost

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Helpful?
Thank Atiphol S
Management response:

Dear Guest, Your detailed feedback is truly appreciated as we use our guests' reviews to further improve our commitment to delivering good service. We are glad to hear that you enjoyed your stay with us and have met your expectations in service and quality standards. Thank you for making us one of your preferred accommodation choices. We look forward to...

Singapore, Singapore
Reviewed 2 weeks ago

Helpful and Friendly staff. They are able to speak good English and provide suggestion and traffic information. The staff recommended us on some good restaurant eating place nearby. Good location near MTR.

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Helpful?
Thank Alan S
Management response:

Dear Guest, Your detailed feedback is truly appreciated as we use our guests' reviews to further improve our commitment to delivering good service. We are glad to hear that you enjoyed your stay with us and have met your expectations in service and quality standards. Thank you for making us one of your preferred accommodation choices. We look forward to...

Bangkok, Thailand
Reviewed 2 weeks ago

We spent 3 nights and we were extremely happy with almost everything here. Room facilities and amenity are very practical. The hotel locates in the middle of everything we need from MTR stations to drug stores. Staff are very friendly, polite, attentive and helpful. The hotel manager is very generous. We keep recommending this hotel to everyone we know. We...

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Helpful?
Thank nathansI4774QE
Management response:

Dear Guest, Your detailed feedback is truly appreciated as we use our guests' reviews to further improve our commitment to delivering good service. We are glad to hear that you enjoyed your stay with us and have met your expectations in service and quality standards. Thank you for making us one of your preferred accommodation choices. We look forward to...

Brunei-Muara District, Brunei Darussalam
Reviewed 2 weeks ago via mobile

Apartment is a bit small and located on top of pubs, restaurants and cafe. It is a bit noisy after mid night if you stay at lower floor. You will feel uncomfortable if you are travel alone and go back late as lots of guys hang out around the area. For those who love drinking, is a good place to...

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Helpful?
Thank heidibn2016
Management response:

Dear Guest, Your detailed feedback is truly appreciated as we use our guests' reviews to further improve our commitment to delivering good service. We are glad to hear that you enjoyed your stay with us and have met your expectations in service and quality standards. Thank you for making us one of your preferred accommodation choices. We look forward to...

Rotherham, United Kingdom
Reviewed 3 weeks ago via mobile

For the price and location, I will use this place all the time I visit Kowloon. Arrived very late, everything was ready and even though a typhoon hit 3 hours after, staff gave us lots of information about food and water supplies. Location from MTR is 100 meters, so all of HK is accessible. Book earlier the better to get...

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Helpful?
Thank catty8888
Management response:

Dear Guest, Your detailed feedback is truly appreciated as we use our guests' reviews to further improve our commitment to delivering good service. We are glad to hear that you enjoyed your stay with us and have met your expectations in service and quality standards. Thank you for making us one of your preferred accommodation choices. We look forward to...

Edinburgh, United Kingdom
Reviewed 4 weeks ago

This is a centrally located serviced apartment with good service. Clean room and spacious by Hong Kong standard, some kitchen essential provided; you couldn't expect more. However, the décor is a bit basic. The shower room is a bit crammed but the shower cubical is quite spacious.

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Helpful?
Thank mng040110
Management response:

Dear Guest, Thank you for your feedback. We have noted your observations and recommendations for improvements and continue to work on upgrading different areas of the hotel. We hope to be able to welcome you again and have another opportunity to serve your better. Once again, thank you for your continued support.

Singapore, Singapore
Reviewed 4 weeks ago

To be frank, the location is really good. The bedsheet wasn't changed daily, didn't check the rest. The bathroom lock is spoiled and not able to lock, the spray is either too powerful or too weak to activate the heater. The heater is worst, it's either too hot or too cold, impossible to let it run constantly with an acceptable...

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Helpful?
Thank leon_osq
Management response:

Dear Guest, Thank you for your feedback. We regret any inconvenience you may have experienced during your stay with us. Your comments regarding our services are very important to us. We have noted your observations and recommendations for improvements and continue to work on upgrading different areas of the hotel. We hope to be able to welcome you again and...

Hong Kong, China
Reviewed 10 October 2016

Everything you need is provided even to the details. Service from the friendly staffs is excellent. Location is surrounded by amenities. Near MTR. Easy access to anywhere around. Bus services is within walking distance too.

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Helpful?
Thank roslimsia
Management response:

Dear Guest, Your detailed feedback is truly appreciated as we use our guests' reviews to further improve our commitment to delivering good service. We are glad to hear that you enjoyed your stay with us and have met your expectations in service and quality standards. Thank you for making us one of your preferred accommodation choices. We look forward to...

Jakarta, Indonesia
Reviewed 2 October 2016

Three things we need to consider if we want to plan our accomodation are location, location and location. Citadines Ashley Hongkong provides great location with a competitive price. Value for money and walking distance to shopping area. Great accomodation.

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Helpful?
1Thank keyen2016
Management response:

Dear Guest, Your detailed feedback is truly appreciated as we use our guests' reviews to further improve our commitment to delivering good service. We are glad to hear that you enjoyed your stay with us and have met your expectations in service and quality standards. Thank you for making us one of your preferred accommodation choices. We look forward to...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service

Additional Information about Citadines Ashley Hongkong

Address: No.18 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: RM522 - RM1,250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Ashley Hongkong 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Citadines Hongkong Ashley Hotel Hong Kong
Citadines Hongkong Ashley Hong Kong
Citadines Ashley Hongkong Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Ashley Hongkong staff and other travellers.
12 questions
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Singapore, Singapore

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Questions? Get answers from Citadines Ashley Hongkong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Relocate the bathroom switches. Its not user friendly The Housekeeping Supervisor or Manager should check the room. ”
 of 5 bubbles audrenel2015, 29 Nov 2016 | Read review
“Choose higher level room, it's quieter. It is very quiet on 9th floor that we stayed.”
 of 5 bubbles mng040110, 5 Nov 2016 | Read review
“The bigger the better!”
 of 5 bubbles rob3170, 15 Aug 2016 | Read review
“A queen size bed with a sofa bed given .. comfortablely slp 1adult n 1 kids😊even have a small kitchen area for me to wash my kids milk bottle . Mircowave also. ”
  • Room for my family of 4😊
 of 5 bubbles 69wuk, 13 Jun 2016 | Read review
“Opt for rooms soon the higher floors.”
 of 5 bubbles ashishs891, 7 Jun 2016 | Read review
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