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Horizon Suite Hotel

No.29 29 On Chun Street, Ma On Shan, Sha Tin, New Territories, Hong Kong, China
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28/01/2018 29/01/2018
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Traveller (27)
Room & Suite (6)
Hotel & Grounds (21)
  • Excellent12%
  • Very good34%
  • Average6%
  • Poor19%
  • Terrible29%
29 Oct 2017
“Terrible services and facilities”
2 weeks ago
“Unfortunate Decline”
Air Conditioning
Non-Smoking Rooms
Shuttle Bus Service
All hotel details
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Write a ReviewReviews (31)
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1 - 5 of 22 reviews

Reviewed 2 weeks ago via mobile

I lived here for 2 years and I’m sorry to say that what was a very nice residence has suffered a decline in service accompanied by a rise in price. For a service apartment, many basic services are lacking. The on-site supermarket closed and that...More

Thank James F
Reviewed 29 October 2017

After moving into this "hotel-like" apartment for only 1 month, my family has already encountered several issues. Similar to the previous reviews, the first issue we encountered was the toilet overflowing. It happened twice in a week. The problem is that by that time, we...More

Thank Litterice
Reviewed 12 September 2017

We booked this hotel for a stay of one week but regretted this decision after the first day. Front desk staff (with the exception of a young gentleman) couldn't care less, was unwilling to help, and would quote company policy rather than show any initiative...More

Thank jenhung
Reviewed 3 September 2017

The front-desk staff are among the most incredibly rude, unhelpful and clueless that I have ever met in HK, as evidenced by my thoroughly frustrating and unpleasant checking-in, checking-out and other encounters with them during my one-week stay. They might get away with it in...More

Thank thtn01
Reviewed 20 April 2017 via mobile

I'm visiting a friend who lives in the appartments and I generally find the hotel very pleasant. Reception is very clean and bright, the pool is very nice and perfect for small children to play. Might need some more chairs though.. people are kind and...More

Thank Dafni M
  • Top amenities
  • Pool
  • Hotel Amenities
  • Shuttle Bus Service
  • Room amenities
  • Air Conditioning
  • Things to do
  • Pool
  • Room types
  • Kitchenette ,
  • Non-Smoking Rooms
  • Location
  • China >
  • Hong Kong
  • Also Known As
  • Horizon Hotel Hong Kong ,
  • Horizon Suite Hotel Hong Kong
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Traveller (27)
Room & Suite (6)
Hotel & Grounds (21)
Questions & Answers
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Room Tips
"Choose a room facing the water and half way up (floor 6-10) as you'll get a view of both the swimming..."
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"Just not stay in this place"
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"High up and facing the bay. That's much better than the back."
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"1.mountain room view"
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