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Crowne Plaza Hotel Hong Kong Causeway Bay

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#48 of 703 Hotels in Hong Kong
Certificate of Excellence
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Crowne Plaza Hotel Hong Kong Causeway Bay
Crowne Plaza Hotel Hong Kong Causeway Bay
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938 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Singapore, Singapore
Reviewed 3 days ago NEW

So far I've spent about 50 nights in this hotel for work. Location is good near the Causeway Bay MTR as well as all the shopping and food options Causeway Bay has to offer This is a 4 star business hotel and not luxurious, so my expectations are such. Be it the room , restaurant, gym , bar or pool,...

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Helpful?
Thank bcheong
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear bcheong Thank you for choosing Crowne Plaza Hong Kong Causeway Bay and taking time to share your comments with us. It’s our pleasure to know that you found our location convenient. Sorry to have disappointed you. We will remind our team members to be more attentive and implement relevant training to ensure our services are up to guests' satisfaction....

Raanana
Reviewed 2 weeks ago

We were very satisfied with this property: just a few minutes walk to the Times Square subway stop. Great for connections anywhere in Hong Kong. The hotel was spotless with very nice, helpful staff. Our room was large, well lit and comfortable, with all the amenities expected. Only other comment, the breakfast, which was not included (don't know why, we...

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Helpful?
Thank MessaM
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear MessaM Thank you for choosing Crowne Plaza Hong Kong Causeway Bay and taking time to share your comments with us. It’s our pleasure to know that you had a comfortable stay and room was up to your satisfaction. Glad that you are satisfied with our services too – your compliments will be our motivation to continue providing outstanding services....

London, United Kingdom
Reviewed 2 weeks ago

Both my husband and I are IHG gold members so we choose this hotel to spend some of our well earned reward points in during our recent trip to Hong Kong. This was our honeymoon so we hoped it would be memorable and it was. Well done to all the staff. Every single person that we encountered at the hotel...

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Helpful?
Thank Elle75_9
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Elle75_9 Congratulations on your wedding! Thank you very much for choosing our hotel for your honeymoon and we trusted that it was a memorable one! Providing a flawless guest experience has always been our ultimate goal and we are pleased to read that the room was up to your satisfaction. Nothing would please us more than receiving compliments from...

Reviewed 2 weeks ago

A hotel, in my opinion, for the business traveller, not tourism. As a SPIRE Royal member, I did not feel my automatic upgrade was sufficient. After voicing my concerns, the duty manager quickly called me and upgraded me to a room which I felt was warranted. The Bar / Club on the 24th floor is simply amazing. Great free food...

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Helpful?
Thank Tim V
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Tim V Thank you very much for leaving your valuable comment on TripAdvisor. We are glad to learn that our staff had been responsive and efficient in providing assistance. It’s our pleasure to know you like our poolside bar Club @28 too. Hope to have chance to welcome you again in near future. Best regards Angel Leong Marketing Communications...

Reviewed 2 weeks ago via mobile

We decided to stay in crown plaza hotel because it's our favorite Hotel whenever we go to new countries to visit we arrived very late around 3 am nice staff well groomed the hotel location is one of the best locations in Hong Kong to be honest is just in the center walk distance to time square to the food...

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Helpful?
Thank Hussein A
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Hussein A Thank you very much for your compliments and support towards Crowne Plaza Hong Kong Causeway Bay. It’s our honor to hear that you loved our hotel and everything was up to your satisfaction. Providing a flawless guest experience has always been our ultimate goal and we are pleased to read that room was up to your satisfaction....

Tel Aviv, Israel
Reviewed 3 weeks ago

Stayed here for two nights and was impressed by the hotel. The location is excellent and the room was modern and full of technology just the way I like it. Just cross the street and walk one block and you will be at Times Square with numerous shopping and the apple store around the corner. The room was clean and...

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Helpful?
Thank Dandor
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Dandor Thanks for your review. We are more than pleased to know that you were impressed by our hotel and enjoyed the easy access from our hotel to shopping malls. Glad to know you liked our poolside bar Club @28 and the rooftop swimming pool too. Swimming under the sun in this season is nice! Hope to welcome you...

Campinas, SP
Reviewed 5 weeks ago

Stayed one night for business. Location is OK. Staff was not at all friendly. Does not treat you with compliments...work as robots. Also, I arrived 1:20pm and they said no room was available...The front office guy said I arrived "too early"....I complained and said i was 40 min early only...Ended up they finally gave me a room without bathtub (which...

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Helpful?
Thank agnursmith
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear agnursmith Thank you very much for taking time to review us. I’m sorry to hear that our services did not satisfy you. We value each and every guest’s stay experience greatly. Your comments will definitely be shared with the management and useful for us to improve our services. We understand guests would like their rooms to be ready upon...

Reviewed 31 October 2016

I stayed at the Crowne Plaza for 3 nights during a business trip in Hong Kong and was extremely happy with the selection. My room was on a high floor with a nice view of the Causeway Bay area. The service was excellent and very responsive to my requests. Only drawback to this property is that there are only 3...

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Helpful?
Thank Edward W
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Edward W Thank you very much for leaving your invaluable comment on TripAdvisor. It’s our pleasure to hear that you had a nice stay with us and your room was well appointed for you. We always strive to deliver excellent service and accommodate different guests’ needs. Glad that you appreciated it. Taking this chance we would like to apologize...

Hong Kong, China
Reviewed 31 October 2016

I stayed in this hotel on Saturday night as a weekend staycation in Hong Kong. The location of the hotel is quite convenient, close to Time Square, and plenty of shops and cafés in the area. The rooftop pool is nice, though a bit cold on a cloudy October day. The afternoon tea at the level 28 café was delicious,...

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Helpful?
Thank KennyL33
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear KennyL33 Thank you very much for leaving your invaluable comment on TripAdvisor. Providing a flawless guest experience has always been our ultimate goal and we are pleased to read that you had a comfortable stay with us! It is also wonderful to learn that you enjoyed our easy access to explore the neighborhood and city. Thank you for visiting...

Toulouse, France
Reviewed 30 October 2016 via mobile

I went many times to this hotel in 2015 and a few times this year. It never disappointed. It's never too hard to get a room with a view on the racetracks which is quite spectacular, the rooms are relatively big for Hong Kong. The location isn't bad even though not the best if you want to go out downtown...

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Helpful?
Thank Jeannot667
Angel L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this review

Dear Jeannot667 Thank you very much for your compliments and support towards Crowne Plaza Hong Kong Causeway Bay. It’s our honor to hear that you were satisfied with our spacious room and enjoyed the spectacular Happy Valley Racecourse views! Nothing would please us more than receiving compliments from our guests and this is what keeps us take pride in our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Situated in Causeway Bay, Crowne Plaza Hong Kong Causeway Bay is just 3 minutes’ walk to the renowned Times Square. The international brand business hotel offers 263 spacious guestrooms and suites featuring the high-tech Citywide In-room Mobile, WiFi and wired Internet connectivity, iPod Docking Entertainment Center, 5.1 Surround Sound System and a 42 inch LCD TV. Our Club at 28, rooftop swimming pool and fitness center are perfect for unwind. Kudos, the all-day-dining restaurant, features an extensive selection of international cuisine to appeal to all appetites. ... more   less 

Additional Information about Crowne Plaza Hotel Hong Kong Causeway Bay

Address: 8 Leighton Road, Causeway Bay, Hong Kong, China
Region: China > Hong Kong
Price Range: RM1,040 - RM1,853 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Hong Kong Causeway Bay 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Hong Kong Causeway Bay
Hotel Style:
#35 Romantic Hotel in Hong Kong
#35 Business Hotel in Hong Kong
#38 Family Hotel in Hong Kong
#45 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Hong Kong Causeway Bay staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Hong Kong Causeway Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor, facing the race track”
 of 5 bubbles timv966, 18 Nov 2016 | Read review
“Ask for a high floor to get the views”
 of 5 bubbles Dandor, 12 Nov 2016 | Read review
“Racecourse view rooms are good”
 of 5 bubbles venividivice, 16 Oct 2016 | Read review
“I can't imagine any "bad" rooms at this property.”
 of 5 bubbles smithid, 14 Oct 2016 | Read review
“Room facing race course is super”
 of 5 bubbles fagoo, 19 Sep 2016 | Read review
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