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The Upper House

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2,050 Reviews from our TripAdvisor Community

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Showing 1,788: English reviews
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Bangkok, Thailand
Reviewed yesterday NEWvia mobile

This five star hotel lives up to my high expectation, deserving its pricey tag. Its room is very spacious with the large restroom with stunning view of the Victoria bay, private TV and large bath. Its breakfast is superb with a wonderful view and the a la carte menu, including the "don't miss" tasty Dutch waffle and pancake.

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Thank Suwatss
Thailand
Reviewed 4 days ago NEW

It was our first time at the Upper House, though it had been highly recommended by many of our contacts. We decided to try it on the occasion of taking our 5-year-old to Disney land for her 5th Birthday. We arrived late in the evening and found an extraordinary welcome committee, lead by Natalie, to whom we owe a big...

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Thank Rovy78
London, United Kingdom
Reviewed 4 days ago NEW

The upper house is the perfect home from home in Hong Kong. The team are excellent and it amazes me as they ALL seem to know who you are!! Very comfortable, excellent service and a welcome AWLAYS. I could recommend this hotel more highly.

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Thank Sam2163
New Haven, Connecticut
Reviewed 6 days ago NEW

We usually stay in Kowloon at the Peninsula but booked here based on so many stellar reviews. The Pen is really good, but The Upper House is better! We had reserved a Studio 80 and when we arrived, concierge Kristina happily informed us we had been upgraded to a suite. This was particularly welcome since our first two days in...

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1Thank Mary M
New York City, New York
Reviewed 1 week ago

What an incredible hotel experience! Every detail has been handled-the in room amenities are spot on, the views are fabulous, the room design is impeccable. The staff is very friendly and helpful. Location great. They truly make it feel like you're staying at your most amazing friend's house or even your own home away from home.

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Thank juolie
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. We are delighted that you enjoyed your stay at "Our House" and that you liked our amenities, design and views as well as our team members. Please do not hesitate to contact me directly if...

Vienna, Austria
Reviewed 1 week ago

Wonderful decorated rooms, terrific view and location, very comfortable beds and delicious food! The service was outstanding, e.g. we were provided with many information and tips during the check-in and afterwards. We will defintively come back!

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Thank Katrin366
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. We are thrilled that you enjoyed our rooms as well as the views and location at "Our House." Your kind words about our service have been shared with our team members. Please do not hesitate...

Berkeley, California
Reviewed 1 week ago

Upper House has ruined my love of trying different hotels. I can no longer go to Hong Kong without returning to Upper House. On every measurement, this is an extraordinary hotel. Sharing a high rise building at Pacific Place with another, perfectly OK but nothing special hotel, it has it's own entrance and from the moment you step in the...

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1Thank Jerry F
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. We are delighted to read your kind words about your experience at "Our House" and that you enjoyed our design as well as the personalised service our team extended to you. Please do not hesitate...

Hong Kong, China
Reviewed 1 week ago

Marcel and the team present the Upper house as your home away from home and they truly do everything possible to make you feel at home. Beside the amazing views, the great design and atmosphere the most remarkable feature is the team: everyone will offer you a perfect service at anytime. Enjoy!

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Thank nagahk
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. It was a delight to read your kind words about "Our House" and that you enjoyed our views, design and atmosphere and that we're your 'home away from home.' Please do not hesitate to contact...

Mission Viejo, California
Reviewed 1 week ago via mobile

This Hotel is awesome and the service is world class! I was referred by friends and I'm glad I took their advice. From check in to check out, the experience is unforgettable. I will never stay anywhere else in Hong Kong. Greg Gadbois Mission Viejo, CA

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Thank Gads1
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your most recent stay at The Upper House with the tripadvisor.com community. We are delighted to read you enjoyed your experience at "Our House" and that it was unforgettable. Please do not hesitate to contact me directly if I may assist with any reservation here at The...

beijing, China
Reviewed 1 week ago

For English Reader, I hope Upper House could be your Hong Kong home. It is definitely the best hotel in Hong Kong so far. 体验过香港Ritz,四季,文华,半岛,W,朗庭。毫无悬念,Upper House是香港最佳酒店。将来的一段时间,它就是我在香港的家。一家不需要给客服打任何一通电话,一切都会提前安排好的酒店。酒店的装修风格和东京安缦的风格很像。酒店的Cafe Gray餐厅做的很用心,比巴黎四季酒店的Le Cinq,Arpege以及伦敦的Gordon Ramsy的餐厅做的都好吃(四家餐厅是在这次入住连续吃的几家)。房间宽敞,景观很好。因为体验很好,所以也专程住过北京瑜舍和成都博舍。都很喜欢。只是瑜舍的早餐确实做的不是一般难吃,希望能和Upper House保持一致,这样家住北京也会多去体验。

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Thank Qi C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury. ... more   less 

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: RM2,388 - RM3,890 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Upper House 5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Ctrip TA, Agoda, Travelocity and Jetsetter so you can book your The Upper House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong
Hotel Style:
#1 Luxury Hotel in Hong Kong
#1 Romantic Hotel in Hong Kong
#1 Business Hotel in Hong Kong
#2 Family Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Upper House staff and other travellers.
8 questions
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Questions? Get answers from The Upper House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour views are spectacular - if more expensive.”
 of 5 bubbles Sam2163, 20 Mar 2017 | Read review
“The harbour view is spectacular but so is the view of the hills.”
 of 5 bubbles 183MaryM, 18 Mar 2017 | Read review
“The rooms that don't face the harbor are a very good value, and have a lovely outlook facing the Peak”
 of 5 bubbles 274jerryf, 15 Mar 2017 | Read review
“I really liked the Harbor View room. Highly recommended!”
 of 5 bubbles douqthompson, 11 Mar 2017 | Read review
“All floor are located on the 36th floor and up. Choose a Room with a View of the Harbour and Kowloon.”
 of 5 bubbles carljohans581, 6 Mar 2017 | Read review
5 of 5