We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Ritz-Carlton, Hong Kong

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Ritz-Carlton, Hong Kong
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,675 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,016: English reviews
Start your review of The Ritz-Carlton, Hong Kong
 Click to rate
Reviewed 3 days ago NEW

One of the best rooms I have ever stayed in. The room service was amazing, as was the view from our rooms. The hotel connects to the subway station which is very convenient. It also connects to a luxury mall and dining spots.

 Report
Helpful?
Thank Katie P
Reviewed 3 days ago NEWvia mobile

My husband Mike and I celebrated our 28th Anniversary at the Ritz Carlton, Hong Kong. It was our first time in HK and really enjoyed our stay at the Ritz! The hotel and staff are amazing! Hotel is very classy and beautiful. Maggie Cheung, the Front Office Agent was very helpful and friendly! Great customer service from the beginning! When...

 Report
Helpful?
4Thank mtcm5
Zurich, Switzerland
Reviewed 3 days ago NEW

The Ritz is for sure the best hotel in HK, although not the highest priced. Nice pool, nice spa, great Top Level bar (the OZONE) and another restaurant integrated (the Tosca) make it a good experience. Service is outstanding. The suite has some extra space, but not too much. The attention to details, what I liked. A shoehorn in the...

 Report
Helpful?
2Thank Henry_Rome
Reviewed 4 days ago NEW

Love The Ritz-Carlton Hong Kong!! We stayed at The Ritz-Carlton Hong Kong for our anniversary. Everything is excellent; perfect location, gorgeous room, impeccable service, and luxurious feel. A special thanks to Piper Hong from Guest Relations Officer; Much appreciated the personalized greetings and kind treatment. She made us feel so welcomed with her smile and provided prompt service for all...

 Report
Helpful?
Thank SEONJOO P
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear SEONJOO P, Thank you very much for your positive review. I am delighted to hear that our Ladies and Gentlemen were able to curate you a memorable anniversary celebration. I would like to extend my sincerest congratulations on your joyful occasion. At The Ritz-Carlton, we are always responsive to the expressed and unexpressed wishes of our valuable guests who...

Reviewed 4 days ago NEW

I have now stayed numerous times at this hotel over the past two years so my comments are based on not one, but rather several visits. This is a world class hotel. Period. The level of service is excellent and consistent. From check-in, bars / restaraunts, club level (in particular the club level staff!!), room cleaning - it is all...

 Report
Helpful?
1Thank Mike H
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Mike H, Thank you very much for your fabulous review. I am thrilled to hear that you enjoy staying at our hotel and have visited us again and again. It gave me great pleasure to know that our Ladies and Gentlemen were able to provide you impeccable service along with exceptional facilities, exquisite delicacies and incredible views of Hong...

Tbilisi, Georgia
Reviewed 5 days ago NEW

My wife and I had a really nice three-day stay at the hotel. First things first, it should be mentioned that the views from the room on the 110th floor were just amazing. Even though it was a bit cloudy during our first two days of stay, visibility from the room was pretty good, and I could only imagine what...

 Report
Helpful?
2Thank Behappy7
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Behappy7, Thank you very much for your brilliant review. I am pleased to hear that we were able to curate you and your wife an wonderful journey in the sky and you enjoyed the amazing views of Hong Kong so much. Our Ladies and Gentlemen are all dedicated to provide the genuine care and comfort for our guests and...

Brisbane, Australia
Reviewed 6 days ago NEW

Staff are amazing views are amazing. Best place to stay in HK worth the upgrade to Club rooms the facilities are great.Pool facilities have endless views outside spas on 118 floor Close to Metro easy to use its directly underneath hotel.

 Report
Helpful?
Thank Dacky6927
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Dacky6927, Thank you very much for your positive review. I am thrilled to that you had a wonderful stay at our hotel and enjoyed the Club Lounge and swimming pool along with incomparable views of Hong Kong. Our Ladies and Gentlemen take pride in the Hong Kong skyline as well as the service we provide to our guests. We...

Vienna
Reviewed 6 days ago NEW

Rooms on the 115th floor and higher have advantages and disadvantages when it comes to the view; On cloudy or foggy days, you don´t see even the ground. Fortunately the weather got better. The hotel is great with high service quality. So the price overall is justified. Dining in the Tosca on 102nd floor is convenient, gives you also a...

 Report
Helpful?
1Thank Mieze-Wien
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear MiezeMeidling, Thank you very much for your kind review. I am pleased to hear that you enjoyed a pleasant stay as well as your dining experience at Tosca and Ozone. The view from our hotel is truly amazing. Our Ladies and Gentlemen adore working in the clouds as much as providing the exceptional service for our esteemed guests to...

Reviewed 6 days ago NEWvia mobile

Bad service. Bad restaurants. Bad service. Horrible restaurants. No one understands what you're tying to say no matter how many times and the different way you try to explain, the hotel and their staff always disappoint. I'm so over Ritz Carlton for any location now. GM is not available, of course, 8-5 job. No management is in charge since I...

 Report
Helpful?
Thank F S
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear F S, Thank you for staying at The Ritz-Carlton, Hong Kong and having taken the time to share your valuable comments with us. I am glad I had the opportunity to speak with you and also meet you to apology personally. I fully understand your frustration with regards to the dress code in our Michelin stars Restaurants, the non-availability...

Chiba, Japan
Reviewed 1 week ago NEW

The amazing hotel. The room was beautiful. Every staff we met was friendly and helpful with highest hospitality. Thanks for making our holiday memorable. Highly recommend this hotel and definitely will come back again.

 Report
Helpful?
1Thank hitshin
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear hitshin, Thank you very much for your generous review. I am thrilled to hear that you enjoyed a memorable holiday here along with impeccable service and would like to stay with us again. At The Ritz-Carlton, our Ladies and Gentlemen always strive for perfection and only want to provide the finest service and facilities for our honored guests. We...

3,041 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2690)
Viewed
Room/Suite (458)
Viewed
View from Room (357)
Viewed
Dining (231)
Viewed
Pool/Beach Area (120)
Viewed
Bathroom (107)
Viewed
Business Centre/Function Rooms (25)
Viewed
Hotel & Grounds (251)
Viewed
Family/Play Areas (4)
Viewed
0:48
Videos (1)
Viewed
Other (1136)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (302)
Viewed
Amenities (5)
Viewed
Deluxe Island Suite (47)
Viewed
Grand Deluxe Room (63)
Viewed
Harbour Island Room (48)
Viewed
Pool (20)
Viewed
Premier Executive Suite (80)
Viewed
Dining (24)
Viewed
The Hotel (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Business Centre/Function Rooms (8)
Viewed
Dining (12)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (10)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Tsim Sha Tsui
Hotel ICON
Hotel ICON
#4 of 712 in Hong Kong
5,358 reviews
Admiralty
The Upper House
The Upper House
#1 of 712 in Hong Kong
2,051 reviews
Tsim Sha Tsui
InterContinental Hong Kong
InterContinental Hong Kong
#13 of 712 in Hong Kong
3,698 reviews
Show Prices
Show Prices
Show Prices
Central
Four Seasons Hotel Hong Kong
West Kowloon
W Hong Kong
W Hong Kong
#10 of 712 in Hong Kong
3,595 reviews
Tsim Sha Tsui
The Peninsula Hong Kong
The Peninsula Hong Kong
#9 of 712 in Hong Kong
1,379 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 

Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: RM1,816 - RM3,738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Orbitz, Agoda, Travelocity, Priceline, Ctrip TA and Jetsetter so you can book your The Ritz-Carlton, Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong
Hotel Style:
#2 Spa Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Luxury Hotel in Hong Kong
#3 Family Hotel in Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Hong Kong staff and other travellers.
44 questions
Ask a question
Honolulu, Hawaii
over a year ago
Athens, Greece
3 months ago

See all questions (44)

Questions? Get answers from The Ritz-Carlton, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a view of the harbor”
 of 5 bubbles katiepQ1795QJ, 23 Mar 2017 | Read review
“The views are stunning on all sides. Facing Hong Kong Island is best.”
 of 5 bubbles Henry_Rome, 23 Mar 2017 | Read review
“if you can, stay in the club level...truly an exceptional experience.”
 of 5 bubbles I3983RFmikeh, 22 Mar 2017 | Read review
“Ask for the rooms overlooking the bay”
 of 5 bubbles Behappy7, 21 Mar 2017 | Read review
“Upgrade to Club rooms all have amazing views”
 of 5 bubbles Dacky6927, 20 Mar 2017 | Read review
5 of 5