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28/01/2018 29/01/2018
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    Citadines Mercer Hong Kong

    No.29 Jervois Street, Sheung Wan, Hong Kong, China
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    28/01/2018 29/01/2018
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    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of US$199/night.

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    US$237
    US$170
    SAVE US$67
    US$237
    US$237
    Traveller (236)
    Room & Suite (224)
    Pool & Beach (21)
    Overview
    • Excellent46%
    • Very good41%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sheung wan” (37 reviews)
    “free mini bar” (33 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (563)
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    1 - 5 of 499 reviews

    Reviewed 6 days ago

    Staff was very friendly every step of the way from check-in to check-out. Extra services were very considerate. Ex: 4G phones, umbrellas at the entrance. Good location: 3 min walk from Sheung Wan MTR. 10-15min walk to LKF. Room and bathroom were very clean. Overall,...More

    Review collected in partnership with this hotel
    Thank I659NVmaryc
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 4 days ago

    Thank you for your feedback which will be shared with the team. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.

    Reviewed 1 week ago

    Very convenient hotel with a very friendly and helpful staff. Most of the hotels worldwide practice a ripoff policy for the minibar items. Citadines gives you all the minibar fir free adding daily consumed items. Excellent internet connection and tv programs quality.More

    Review collected in partnership with this hotel
    Thank MarekTz
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 1 week ago

    Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

    Reviewed 2 weeks ago

    The rooms are nice and very spaciuos, perfect for a family of three. The location for us was perfect. You reach the central area and the piers with a nice walk along the bay. Hotels in Hong Kong are very expensive and compared to the...More

    Review collected in partnership with this hotel
    Thank AD67
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 weeks ago

    Thank you for sharing your feedback about your stay experience with us. While we constantly strive to maintain the highest customer satisfaction standards, regrettably, on this occasion, we have fallen short of our key objective. Your feedback regarding the quality of breakfast items was highlighted...More

    Reviewed 2 weeks ago

    A serviced apartment as per company policy so I had no choice. It was not the most convenient and the breakfast was very mediocre. The disappointment was the service. The front desk on my check in was not pro-active and a few times, staff just...More

    Review collected in partnership with this hotel
    Thank Julieo1995
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 weeks ago

    Thank you for sharing your feedback about your stay experience with us. While we constantly strive to maintain the highest customer satisfaction standards, regrettably, on this occasion, we have fallen short of our key objective. Your feedback regarding the service standard of the staff were...More

    Reviewed 3 weeks ago

    We stayed at Mercer Citadines for 9 nights back in late Oct through early November. Hotel is located in a very busy area in Sheung Wan. There are a few bars around the area and we could hear noise (and sometimes screaming) from the patrons...More

    Thank yyzzaku
    Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 weeks ago

    Thank you very much for your compliment. Your heartfelt words and special mention of Mr Mark Sum was shared with the whole team. Your compliments inspire us to continually provide and improve the level of service that guests have come to expect. Once again, thank...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$163 - US$323 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #48 Business Hotel in Hong Kong
    • #55 Romantic Hotel in Hong Kong
    • #94 Luxury Hotel in Hong Kong
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Hotwire, Orbitz, Priceline, Expedia, getaroom.com, Travelocity, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Citadines Mercer Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hong Kong >
    • Sheung Wan
    • Also Known As
    • The Mercer Hotel Hong Kong ,
    • Citadines Mercer Hong Kong
    Add Photo Photos
    Traveller (236)
    Room & Suite (224)
    Pool & Beach (21)
    Dining (15)
    Hotel & Grounds (126)
    Bathroom (27)
    Nearby
    Sheung Wan
    Unlike most of Hong Kong’s other popular districts,
    Sheung Wan welcomes wanderers with an easy-going,
    relaxed atmosphere. Art galleries are plentiful and
    boutique cafés are tucked away in every side street in
    the sub district known as “PoHo.” Browse through the
    vintage clothing and handmade leather goods stores –
    it’s no surprise fashionistas flock to this area.
    History enthusiasts will be rewarded with sites of
    ...More
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    Ask a question
    Questions & Answers
    Charlotteh1977
    31 August 2017|
    AnswerShow all 5 answers
    Response from Antonio R | Reviewed this property |
    Take the Airport Express train from the Airport to the Hong Kong station. Then walk a bit to Central station and take the Island line (blue line) towards Kennedy Town. Get off in Sheung Wan station (just 1 stop), exit A2... More
    1
    Vote
    Travellinglight2011
    17 March 2016|
    AnswerShow all 3 answers
    Response from Kat307 | Reviewed this property |
    I would recommend contacting the hotel directly.
    0
    Votes
    Room Tips
    "Would be nice if there are slippers in the room."
    Read review
    "Making sure that the apartment is equipped for eating is necessary."
    Read review
    "Mini-suite"
    Read review
    "ask for higher floors"
    Read review
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