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Citadines Mercer Hong Kong

PricelineUS$125*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$160*
US$125*
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US$156*
US$156*
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Citadines Mercer Hong Kong
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509 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines Mercer Hong Kong
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Showing 458: English reviews
Reviewed 25 February 2015

Stayed 2 nights in the one bed suite which was amazing . Location of hotel was fantastic with MTR very close and some good local bars. Only down side was that the breakfast was limited in choice and food that was offered were all luke warm . Overall would still stay in the hotel again cos the rooms and location...

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Helpful?
1Thank AnaL1982
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

We are sorry to hear of your disappointment with the breakfast quality during your recent stay with us. I have shared your feedback with the concern departments for immediate follow up. Thank you very much for your feedback and looking forward to welcome you back.

Keystone, Colorado
Reviewed 16 February 2015

I enjoyed a two night weekend layover in Hong Kong before a meeting in China. I selected this hotel based on other reviews and location. I was very pleased. The staff was excellent and friendly and had plenty of helpful suggestions. The room was large - I had a low floor, so did not have a view, but the room...

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Helpful?
2Thank Ken F
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you very much for staying with us and we hope you had a good weekend in Hong Kong. We are pleased that you enjoyed our new handy phone which allows you to stay connect with friends and family. Kindly be informed that fresh juice are available at the corner of the breakfast lounge. Besides, we also noted your comment...

Melbourne, Australia
Reviewed 15 February 2015

We stayed 6 nights. Had breakfast for 2 included in our room rate. We stayed in the 1 bed room apartment, the largest in their portfolio. Our room was on the 23rd floor and we had a good view of the apartments around (!) as well as those in Mid levels (welcome to HK!). The apartment was well furnished but...

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Helpful?
4Thank aussiegirl14
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Kindly note that induction cooker, cutlery & utensils are available upon request. We do hope you had a great time in Hong Kong and looking forward to see you again.

Stockholm. Sweden
Reviewed 7 February 2015

I regularly stay at the Mercer while visiting Hong Kong. Good value for money, and the location close to both the Macau/Shenzhen Ferry terminal and SoHo is optimal for me. Quiet rooms despite the central location. Larger rooms with Hong Kong standards, most of the rooms at mini suites, and it is not uncommon to be upgraded to such when...

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Helpful?
Thank MrWalker
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you very much for your valuable comment. It was our pleasure to be your preferred hotel in Hong Kong. We had noticed your comment for our breakfast and pool. Due to the limitation of the building design, we are not able to have a bigger swimming pool. However, we hope you enjoy our complimentary mini bar and the new...

Los Angeles, California
Reviewed 6 February 2015

First time in Asia and had a great stay at The Mercer. Excellent room with great WiFi. Friendly, helpful staff. The morning breakfast was delicious. No room service but markets, restaurants, and convenience stores (7-Eleven) are super close. Easy walk to SoHo and other attractions. I would definitely stay here again.

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Helpful?
1Thank BradMcMillen
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you very much for your valuable comment. We were delighted to learn that you enjoyed your stay with us. We hope that you had a wonderful trip in Asia for your first time. From all of us at The Mercer Hong Kong, we look forward to welcoming you back in the near future.

Singapore
Reviewed 1 February 2015

Stayed there for 3 night over my house hunting process. I am looking for a long term i.e. One year , residence. When I saw the leaflet , I was quite impressed with the facility. However I was quite disappointed after checked in. There is no proper kitchen or washer /dryer which will make a long term stay quit difficult....

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Helpful?
1Thank Hawkdai007
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you for staying at The Mercer Hong Kong. We are sorry to hear your disappointment during your stay with us. Due to the design limitation, we are unable to provide washer/dryer in the room at the moment, however laundry and dry cleaning service is available. In addition, kitchenette is available only for One Bedroom Executive Room. Induction cooker, cutlery...

Makati, Philippines
Reviewed 23 January 2015

Back at the Mercer for 3D/2N on business and it was a great stay as before. The complimentary smartphone and mini-bar are very much welcome. Buffet breakfast selection can do with a little improvement, but overall another great stay. Hope to be back next time on vacation!

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Helpful?
Thank jojo t
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

It was our pleasure to have you with us again and we were delighted to learn that you enjoyed your stay. I've noticed your comments regarding the breakfast selection and we will look into this with the concern department. Once again, thank you for your valuable comments and we looking forward to welcome you back in the near future.

Hoi an
Reviewed 20 January 2015

If you are looking for a bit of space and a good value hotel, the Mercer is perfect. Most of the HK hotels are tiny and the executive rooms have a bit more space and great dressing area. the breakfast is continental but just what you need, the staff is friendly and they provide you with a complimentary handy phone...

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Helpful?
1Thank pierrea555
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy that you enjoyed our complimentary handy phone. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Looking forward to welcome you back to The Mercer Hong Kong.

Reviewed 15 January 2015

I stayed for one night at the mercer before a flight out of Hong Kong airport. It was conveniently located (a 5 minute walk to LKF and other cool areas) and the accommodations were exceptional. I had complimentary breakfast which was also pretty great!

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Helpful?
2Thank Shannon H
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Looking forward to welcome you back in the near future.

New York
Reviewed 6 January 2015

I stayed for three nights at the Mercer for a quick trip that I made to Hong Kong. I was very pleased with the Mercer, and would stay there again if I am looking for a reasonably priced, comfortable, and centrally located hotel. The front desk staff is extremely friendly with good English skills. The room although not super large...

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Helpful?
1Thank ckblue01
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

We were delighted to learn that you enjoyed your stay with us. The Handy smart phone was designed for our guest to use in Hong Kong, therefore it doesn't work when you travel outside of Hong Kong. Besides the free local & IDD calls, internet access, it also provides tourist information such as attractions, shopping and restaurant information. Our Guest...

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14/05/2017 15/05/2017
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Staying in Sheung Wan

Neighbourhood Profile
Sheung Wan
Unlike most of Hong Kong’s other popular districts, Sheung Wan welcomes wanderers with an easy-going, relaxed atmosphere. Art galleries are plentiful and boutique cafés are tucked away in every side street in the sub district known as “PoHo.” Browse through the vintage clothing and handmade leather goods stores – it’s no surprise fashionistas flock to this area. History enthusiasts will be rewarded with sites of beautiful architecture, reflecting Sheung Wan’s past as one of the earliest settlements by British forces. As night falls, the entertainment scene reveals itself to be just as laid back with its private kitchens, speakeasies and underground bars dotted throughout the area. When in Sheung Wan, everyday feels like the weekend.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Citadines Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations. ... more   less 

Additional Information about Citadines Mercer Hong Kong

Address: No.29 Jervois Street, Sheung Wan, Hong Kong, China
Region: China > Hong Kong > Sheung Wan
Price Range: RM639 - RM1,239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Mercer Hong Kong 4*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, Expedia, Cheap Tickets, Ctrip TA, Cancelon, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Citadines Mercer Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong
Hotel Style:
#49 Business Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#84 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Mercer Hong Kong staff and other travellers.
14 questions
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Tokyo, Japan

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Questions? Get answers from Citadines Mercer Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better”
hugem_13, 13 Mar 2017 | Read review
“Room comes with HANDY mobile device where you can easily unplug it from the charging station and bring it out whilst you sight see. It comes with free local calls and even international calls to certain countries and data to surf for travel recommendations. Really great for travellers !”
sapphire77, 11 Jan 2017 | Read review
“Good Location, Good Service”
rrs425, 5 Dec 2016 | Read review
“Kitchenette was not fully equipped. There was a microwave oven and some crockery and cutlery but not enough for 2 settings. A big doona was a bit too much for the weather. Air conditioner had to be turned on all the time and it's too noisy.”
suem4321HK, 30 Nov 2016 | Read review
“High floor, Bed was GREAT !”
beorganic1, 20 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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