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The VELA Hong Kong Causeway Bay

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The VELA Hong Kong Causeway Bay
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109 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Reviewed 1 week ago via mobile

I visited here for one night with my 3 children and my daughters boyfriend At check in I found the staff unfriendly and not informative. It was our first trip to HONG KONG so we needed lots of information which wasn't forthcoming The room however was very nice and comfortable. Modern facilities and free use of a smart phone with...

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1Thank stockton mum
Reviewed 2 weeks ago via mobile

The hotel entrance/lobby is very small and feels so cramped. My mother checked the 5 of us into a family room and the staff seemed quite rude until a staff member who could speak English came to assist. The room was quite big but had 2 double beds and a single in so did feel quite tight. The shower and...

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Thank Georgia R
Reviewed 3 weeks ago via mobile

We stayed for 4 days and 3 nights with friends and we booked their family room with racecourse view. The room is big enough for a comfortable stay. They also provide complete bathroom toiletries, it has a small closet to put in our clothes. The drinks inside their mini-ref were all free. The hotel is well maintained. It is also...

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Thank Kate B
Reviewed 4 weeks ago via mobile

The rooms are very expensive. The staff very rude and snob. It took them so long to answer our query on why we werent served breakfast, as opposed to the email exchanges weeks during reservation. In the end, their manager rudely called us by the phone and said that the breakfast is not availble anymore. We didnt even get our...

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Thank Paola Grace T
Perth, Australia
Reviewed 29 October 2016 via mobile

First of all I don,t think this is a four star hotel more like a three star one. The hotel is a twenty minute walk from the train station, ten minutes through the actual station and ten minutes outside. My room was ok the walls looked freshly painted, the beds are very hard which I don,t mind to much but...

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2Thank boondog1975
Dongguan, China
Reviewed 8 October 2016 via mobile

The VELA was perfect for my family for a one night stay. The front desk receptionists were very helpful and the room was big enough for 5 of us. It only took less than 10 minutes to walk from the Causeway Bay MTR to the hotel and is very close to all the malls/restaurants in Time Square.

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Thank MsCrandell
Reviewed 4 October 2016

When booking through a booking agent , the photos we looked at were very nice. Lovely bright spacious rooms and very modern looking . When we booked in we were informed that our room had been upgraded. When we entered our room we were totally disappointed. The room was very small, only approximatlya 15 square metres and very dark looking....

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Thank Marilyn C
Reviewed 26 September 2016

There are certain things i like and i don't like about The Vela hotel but all in all, its worth the money. I Like: - Staff are nice, though not as nice as the previous hotels i had been at, not always smiling but i guess when you are tired, i'd be the same as well - The room is...

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Thank Marco M
Bangkok, Thailand
Reviewed 12 September 2016

Well, The price was pretty good for me when I made my decision to book this hotel during the weekend (สอ งพันกับอี กยี่ สิ บบา ท ต่อคืน) so, the point is if you have to travel via AE (Airport Express) from the Airport to Causeway Bay and you have to carry all your luggages from Time Square (which is the...

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Thank Teeranant T
Seattle, Washington
Reviewed 31 August 2016

Absolutely the worst experience! DO NOT STAY HERE! The reservation manager Yummy was extremely rude and was happy to rip off its customers. She promised one thing, and refused to provide the change when requested by Booking.com. Very unscrupulous and I would stay away at all costs. They are using bait and switch tactics to take your money.

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Thank cdspfs

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about The VELA Hong Kong Causeway Bay

Address: No.84-86 Morrison Hill Road, Causeway Bay, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: RM324 - RM4,385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The VELA Hong Kong Causeway Bay 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
The Vela Hong Kong Causeway Bay Hotel Hong Kong
Hotel Style:
#124 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The VELA Hong Kong Causeway Bay staff and other travellers.
8 questions
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Questions? Get answers from The VELA Hong Kong Causeway Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double Bed, Higher Floor”
 of 5 bubbles , 25 Sep 2016 | Read review
“Room also comes with a free HK Mobile phone for local calls only. Top up for International calls.”
 of 5 bubbles 163serak, 29 Jun 2016 | Read review
“Racecourse View Room - corner room; lots of space at a good price Don't worry about noise because the walls of the room are sealed tightly”
 of 5 bubbles randellt2015, 18 Jan 2016 | Read review
“they provide a free mobile phone for duration of your stay.”
 of 5 bubbles garyjl2013, 30 Nov 2015 | Read review
“Look for high floor”
  • View from room
  • View from room
 of 5 bubbles 964pushkark, 27 Oct 2015 | Read review
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