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JW Marriott Hotel Hong Kong

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#25 of 713 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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JW Marriott Hotel Hong Kong
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2,027 Reviews from our TripAdvisor Community

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Showing 1,700: English reviews
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Reviewed 2 days ago NEWvia mobile

This is a very nice JW Marriott with many restaurants near by and with the property. The rooms are big and comfortable just like any other JW Marriott. The staff here are extremely nice, accommodating and helpful.

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Helpful?
Thank paulhS5814KN
Reviewed 4 days ago NEWvia mobile

We stayed at JW Marriott Hong Kong for 6 days. We had a harbor view room and access to the executive lounge. The room was nice with quite a large bathroom. I thought the option of allowing you to choose a customized pillow was a nice touch; you can choose from a contoured, bamboo, or feathered pillow among the many...

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Thank Ralph T
Kuwait City, Kuwait
Reviewed 4 days ago NEWvia mobile

Ideally located atop a deluxe mall and transport links, the JW rarely failed to impress. On point staff, spotless and majestic public areas and excellent onsite dining options made my all-too-brief stay a pleasure. Local traffic can be quite heavy, and the MTR is very straightforward, so consider that in planning. One tiny niggle re. ventilation - the room somehow...

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Helpful?
Thank GRJ61
Reviewed 4 days ago NEW

Great hotel and wonderful experience. I agree with one of the other reviewers who asked why US Marriott's can't be as beautiful and customer-centric. I decided to spend the extra money and use the hotel's car service to pick us up from Hong Kong airport (after a 16 hour flight), and I was not disappointed - best money spent! We...

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Thank Cynthia G
Reviewed 5 days ago NEWvia mobile

The hotel is very nice and spacious, until you get into your room. The rooms tend to be quite small and have little to no room to walk around. The view is very nice, but this is expected of a 5 star hotel. It is very convenient that at LG there is a mall which has everything the hotel doesn't...

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Thank Pietro S
Reviewed 1 week ago via mobile

A typically opulent and lovely old style Hong Kong hotel Rooms are small but luxurious Great standard of service throughout the hotel It's in a very convenient location at pacific place It has a great gym and excellent cocktail bar I always like staying at the JW Hong Kong

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Thank Feral23
Reviewed 1 week ago via mobile

Hotel lobby is amazing and spacious . Upon checking in (and they knew I was arriving late), they didn't know what reservation I had, and that an extra bed was needed. Our room was small and the 3rd bed (which wasn't comfortable) was placed at the very bottom of the king-size-bed leaving us with no room to move around. Breakfast...

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Helpful?
Thank Beatrice L
Long Beach, California
Reviewed 1 week ago via mobile

This wonderful JW hotel is located in the heart of HK shopping district and with the metro directly beneath the hotel, you have access to the rest of Hong Kong and Kowloon in just minutes. The Executive Lounge is well worth it, and affords spectacular views morning, afternoon and evenings. With seven 5-Star restaurants at the hotel you really don't...

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1Thank SusanBretired
San Diego, California
Reviewed 1 week ago

The JW Marriott is a great hotel in the heart of Hong Kong, with superb service and quality rooms. The hotel is connected to the Pacific Place mall and office complex in Admiralty, with ready subway and taxi access.

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1Thank EugeC
Brooklyn, New York
Reviewed 2 weeks ago

As a gold member, I was blown away by the level of service and perks that I enjoyed at this property. The pillow menu was a great touch (tried to source one of the pillows back home in fact and it was a poor substitute for what I tried in HK), and the food selection at the executive lounge was...

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Helpful?
1Thank kimberley l
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear kimberley l, Thank you for your wonderful comments and taking the time to share your experience from your stay at the JW Marriott Hong Kong. We were pleased to see that you enjoyed the unobtrusive service from our dedicated team of associates and also the signature pillow menu that we offer to our guest to further help them enjoy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fish Bar
Fish Bar
Cuisines: Seafood, Grill
Man Ho Chinese Restaurant
Man Ho Chinese Restaurant
Cuisines: Chinese, Asian
Bar Q88
Bar Q88
Cuisines: Bar, Pub, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available
Official Description (provided by the hotel)
Hong Kong is a cultural centre renowned for its entertainment, shopping and cuisine. When looking for an exquisite Hong Kong hotel, the JW Marriott Hotel Hong Kong offers an ideal location set atop the world-famous Pacific Place. The guestrooms boast breathtaking views, contemporary furnishings, luxurious bedding, 42" flat-panel TV and include free internet in all guestrooms. Relax with a dip in the outdoor pool. Stay fit at our 24-hour health club. Enjoy dining at one of our eight award-winning restaurants. We offer the finest event facilities to suit a variety of occasions and functions of varying sizes. Our ballroom, the largest on Hong Kong Island can accommodate up to 1,100 guests for receptions. Discover the many rewarding experiences JW Marriott Hotel Hong Kong can offer to complete a memorable stay, whether for business or leisure. ... more   less 

Additional Information about JW Marriott Hotel Hong Kong

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: RM1,284 - RM2,741 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Reservation Options:
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Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#24 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Hong Kong staff and other travellers.
24 questions
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Questions? Get answers from JW Marriott Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing you can do about the Hong Kong smog which obstructs any view.”
 of 5 bubbles edwardbE156SR, 14 Mar 2017 | Read review
“Corner rooms have nice views and spacious.”
 of 5 bubbles A1611VCjohnf, 11 Mar 2017 | Read review
“views of the harbor are lovely”
 of 5 bubbles tiffaniedp, 11 Mar 2017 | Read review
“Rooms on the higher levels, facing the bay. Corner rooms have a wider view”
 of 5 bubbles alisont651, 8 Mar 2017 | Read review
“ask for a room with a view towards Kowloon”
 of 5 bubbles 194nigelb, 8 Mar 2017 | Read review
5 of 5