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Marco Polo Hongkong Hotel

Hotels.comUS$191*
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#73 of 718 Hotels in Hong Kong
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Marco Polo Hongkong Hotel
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2,604 Reviews from our TripAdvisor Community

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Showing 1,892: English reviews
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Cebu City, Philippines
Reviewed 4 days ago NEW

The stay here was not a choice, they were fully booked on their other 2 properties on the Tsim Strip. This is the only place we can book, but no regrets the place is oozing with luxury. The bed was cozy enough. But the rooms didn't look or feel much different from their other two properties. I would say staying...

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Helpful?
Thank mojojoie
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear mojojoie, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Toronto, Canada
Reviewed 4 days ago NEW

The hotel is situated in the midst of very high end shopping - all the big designer names. If you are there for the shopping, this is the place to be. Accommodation was comfortable and housekeeping was very good in keeping you stocked with water and amenities. To access room floors, you have to insert your room key in the...

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Helpful?
Thank ChineseJamaican
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear ChineseJamaican, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are much appreciated as they are indeed crucial in supporting our improvement efforts. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you...

Coolum Beach, Australia
Reviewed 6 days ago NEW

I have stayed at this hotel on numerous occasions and will continue to do so every time I am in Hong Kong. The location, rooms and the service are excellent. The staff are very friendly and helpful. The hotel is situated on the harbor and is right next door to the Ocean Terminal so if you are a shopper then...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank brianjO6796DF
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear brianjO6796DF, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Philippines
Reviewed 1 week ago NEWvia mobile

Marco Polo Hong Kong location is perfectly located in Tsim Tsa Tsui. Behind the hotel is the picturesque view of the Victoria Habour which offers several boat trips to Macau and a day trip cruise called the Aqua Luna; Across it is the famous historical site mixed with shopping, the 1881 Heritage. Beside the hotel is the Harbour City with...

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Helpful?
Thank FroManila
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear FroManila, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Bangkok, Thailand
Reviewed 1 week ago

Internet service that provide to customer was excellent that provided the cell phone included hot spot for foreigner who travel in Hong Kong, the hotel located in shopping area where have variety goods such us toys for kid, brand name goods for women, and also when check in on first day we met Thai people who are customer service too,...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank 600chanaloh
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear 600chanaloh, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

grasse
Reviewed 1 week ago

I booked a stay from the 15th to the 17th of April. I was never informed at the time of my booking that there would be renovation work and scaffolding. It was only upon check in that I received a "By the way, . . ." My room was dark. It was impossible to see out. It was like living...

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Helpful?
3Thank cypriere
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear cypriere, Greetings from the Marco Polo Hongkong Hotel and thank you for taking the time to share your experiences here. We are sorry that you were not advised prior to arrival of the renovation works taking place in the hotel. This was unfortunate. Whilst we are very disappointed that you were so unhappy here, and we truly mean that;...

Bangkok
Reviewed 1 week ago

Always this hotel full of shopping kids love toy r us and wife love to shopping and full of nice restaurants around area A lots of michilin star restaurants If the hotel can offer late check out to 14:00-15:00 would be perfect !

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank rerkrooja
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear rerkrooja, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We appreciate you sharing your comment about offering late check-out to 1400-1500 hours. Please understand that this entirely depends on our hotel occupancy situation. Under normal circumstances which always subject to the hotel occupancy situation...

Manila, Philippines
Reviewed 1 week ago

Overall stay was good. Enjoyed the selection of pillows. Was just upset more than twice with NOISY, LOUD, ROWDY next door guests (china nationals) The hotel should STRICTLY IMPLEMENT / REMIND guests of PROPER DECORUM

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank 778marleenc
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear 778marleenc, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the inconvenience you encountered with the noise emanating from the occupants next door to your room during your recent visit. Rest assured that a feasibility study on acoustic structure of our...

Los Angeles, United States
Reviewed 1 week ago

Stayed at this hotel for our honeymoon 12 years ago when it was a legit 5 star hotel. This time there was no one to get our luggage or even open the front door as is more than customary in the top hot els in Hong Kong. Entry way to lobby has stairs so not easy for my wife and...

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank Victor E
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Victor E, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the lack of appropriate action from our associates when you were carrying your luggage down the lobby steps. Our Front Office team has been reminded to be more attentive and...

Reviewed 1 week ago via mobile

Good location connecting to inside and outside TST. Easy to get around, by foot or MRT or Taxi. Good service, the best Concierge of Kowloon, Nice restaurant, great coffee @ 6th floor + belgian beers. Rooms are a bit noisy, as the aircon is. Bed is good.

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Helpful?
Thank Hans V
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Hans V, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We apologize for any inconvenience you may have encountered with the noise disruption in your room during your recent stay. Rest assured that we shall look into improving the acoustic structure of our rooms...

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14/05/2017 15/05/2017
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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Cafe, International, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. Hotel note: In our effort to continually provide a top quality environment for our guests at Marco Polo Hongkong Hotel, a hotel exterior upgrading programme will be carried out in phases, from Mondays to Saturdays between 9am and 6pm, with expected completion in the second quarter of 2017. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: RM831 - RM1,684 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Reservation Options:
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#67 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hongkong Hotel staff and other travellers.
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Questions? Get answers from Marco Polo Hongkong Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For as long as there is scaffolding, rooms will be windowless. Pls check prior to arrival and if you must stay, at least get a discount.”
  • Undisclosed renovation work and scaffolding: windows completely covered with no prior notice giv
cypriere, 19 Apr 2017 | Read review
“Bathroom lighting could be improved, add a coffee machine ”
778marleenc, 19 Apr 2017 | Read review
“If you pay the extra money for a Harbour view room stay above the 12th floor otherwise you will be staring into a cruise ship deck.”
868victore, 17 Apr 2017 | Read review
“Ask for room with Island view”
TheFrankster, 7 Apr 2017 | Read review
“If going soon, ensure the renovations outside are finished”
sark76, 29 Mar 2017 | Read review
5 of 5
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US$191* /night
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Prices are for 1 room, 2 adults
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