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Mandarin Oriental, Hong Kong

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Mandarin Oriental, Hong Kong
Mandarin Oriental, Hong Kong
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2,615 Reviews from our TripAdvisor Community

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Showing 2,072: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

Busy and bustling hotel. Front of house staff really excellent, late check-in was in the room so no time wasted. Room was well appointed and very comfortable. The fitness facilities were very good. My one disappointment was that the hotel is extremely busy at breakfast with non-guest breakfast business meetings - to the extent that as a resident you have...

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Helpful?
Thank KingJulian6
New York
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

This review is for the “Old Mandarin” as opposed to the Landmark Mandarin. “Old Mandarin” referring to the original Mandarin Oriental Hotel though you would have no way to know its age as it has been thoroughly updated over the years. This is a First Class Hotel in the classic definition of that term. I could not find a defect....

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1Thank FL450
About Hotel's Favourite Review
MOHKG, Manager at Mandarin Oriental, Hong Kong, responded to this review

Dear FL450, Thank you for choosing to stay with us again recently, and for your kind compliments and observations about our hotel. I was pleased to read that you had an enjoyable stay and was well taken care of by the team, at the hotel and in our restaurants. We look forward to welcoming you back again during your next...

Zurich, Switzerland
Reviewed 1 week ago via mobile

I stayed already a couple of times in this hotel and all in all always had always a pleasant stay. The hotel has a beautiful SPA, pool, jacuzzi and steam room. It's all very clean and the management really pays attention to all details. For men is also available a shaving kit in the rooms, though the shaving cream is...

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Thank Neosal0
London
Reviewed 1 week ago

Following a couple of poor experiences at the Grand Hyatt, I returned to staying at the Mandarin Oriental for my HK trips. I have stayed twice recently and both times have been excellent. From the jovial older bell boys welcoming you to the concierge, reception staff, wait staff and even barber, all show a real desire to do what they...

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Thank TDT
London, United Kingdom
Reviewed 1 week ago via mobile

If youre arriving late into HK as a tired and grumpy business traveller longing for the smoothest transition to a long overdue slumber, you cant do better than the venerable MO. I still dont know of any hotel anywhere that checks you in faster. The room is always as it should be. A place for everything and everything in its...

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Thank Bigpunter1
Reviewed 1 week ago

I selected the Mandarin Oriental Hong Kong for a family celebration. The staff and hotel exceeded all expectations and gave us an unforgettable experience that will last a lifetime - that is absolutely priceless. Thank you Mandarin Oriental!

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Thank Compradore123
Reviewed 1 week ago

if going to Hong Kong you have to try here its was fantastic and great size room very friendly and close to heaps of places the staff were great and the food very yummy has a great pool and great service

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Thank Glen S
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago

Mandarin Oriental HK is one of the finest hotels I've stayed in. The service is impeccable and the facilities comfortable and luxurious. Turndown service was a nice surprise, with a different small luxury each night rather than the typical chocolate.

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Thank tpj4
New York City
Reviewed 2 weeks ago

I had heard about the Mandarin's legendary service. It did not disappoint. We stayed 7 nights. I had written the hotel prior to arrival with some questions about Chinese Opera, as I have enjoyed Chinese opera in the past. We experienced throughout our stay excellent services, attention to even the most minuscule detail, state of the art technology, used all...

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Thank JWNewYorkCity
MOHKG, Manager at Mandarin Oriental, Hong Kong, responded to this review

Dear JWNewYorkCity, Thank you very much for being our true fan and for sharing your experience with us here. I was happy to read that you enjoyed staying with us and that we were able to play our part and make your business trip a successful one. I will certainly share your kind words with the team for their appreciation....

Reviewed 2 weeks ago via mobile

The original MO in HK is still IMO one of the best hotels in the world. The staff must be some of the best trained there are. They are courteous, have initiative and always helpful and always welcoming. Breakfast options are plentiful without being overwhelming. Quality before quantity.

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Helpful?
Thank David B
MOHKG, Manager at Mandarin Oriental, Hong Kong, responded to this review

Dear David B, Thank you very much for choosing to stay with us during your recent business trip and for sharing your positive review with us. It was my pleasure to read that you had the opportunity to try our various breakfast options, and found them of high quality. Your kind words have been relayed to the team for their...

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Staying in Central

Neighbourhood Profile
Central
When people think of Hong Kong, most imagine movies with famous skyscrapers dominating the skyline. The area widely known as Central is the major financial hub and entertainment district, which truly lives up to the saying, “work hard, play hard.” Bars stay open late into the night and there just happens to be a street party every weekend. Although everything seems to be operating at lightning speed, Central is full of quiet, hidden gems. Nestled between office towers are wet markets and some of the city’s oldest restaurants dating back to the 1960s. Feeling a bit overwhelmed? Retreat from the crowds by exploring beautifully restored historical buildings and even a green oasis of botanical gardens.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 50 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike. ... more   less 

Additional Information about Mandarin Oriental, Hong Kong

Address: No.5 Connaught Road, Central, Hong Kong, China
Region: China > Hong Kong > Central
Price Range: RM1,845 - RM4,472 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Hong Kong 5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Hong Kong
Hong Kong Mandarin Oriental
Hotel Style:
#2 Business Hotel in Hong Kong
#5 Romantic Hotel in Hong Kong
#6 Luxury Hotel in Hong Kong
#7 Family Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Hong Kong staff and other travellers.
14 questions
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Questions? Get answers from Mandarin Oriental, Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A suite or any rooms overlooking the Harbour”
 of 5 bubbles soosoo888, 26 Feb 2017 | Read review
“The suites are worth it for a longer stay.”
 of 5 bubbles Udston, 17 Feb 2017 | Read review
“Would recommend harbor view rooms if you want a view.”
 of 5 bubbles BigSur707, 16 Feb 2017 | Read review
“Any Suites that faces the harbor and sleep with the view”
 of 5 bubbles rangoonr2016, 10 Feb 2017 | Read review
“Harbour View Room - has a small but adequate seating area at the window which can be screened off from the rest of the room if necessary.”
  • Harbour View Room
 of 5 bubbles Moley1209, 9 Feb 2017 | Read review
5 of 5