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Island Shangri-La Hong Kong

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#11 of 718 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Island Shangri-La Hong Kong
Island Shangri-La Hong Kong
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1,950 Reviews from our TripAdvisor Community

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There are newer reviews for Island Shangri-La Hong Kong
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Showing 1,510: English reviews
Shanghai, China
Reviewed 4 weeks ago

We go to Hong kong often, this is the first time we stayed at Shangrila. The hotel was very comfortable. the room are spacious which is rear in Hong Kong. connected via elevator to Pacific Mall and the Hong Kong subway line, makes it super convenient. 5 min walk to the tram to go to the Peak, walking through the...

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Helpful?
Thank Nala1111
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Nala1111, It is great to hear about your excellent comments about our convenient location, services and facilities. I am very glad that our colleagues were able to make your stay more pleasurable. I hope to have the opportunity to welcome you back again in the near future. Best regards Franz Donhauser General Manager

Reviewed 4 weeks ago

I recently spent 2 nights at this hotel and was impressed. I have stayed at shangri la hotels previously and whilst it would be easy to take the standards of service offered for granted, i am always impressed and the island shangri la is no exception. From the meeting and transfer at the airport, to check-in and through to checkout,...

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Helpful?
Thank pauobr
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear pauobr, We are absolutely delighted to hear about your wonderful experience. I am very pleased to hear that we were able to surpass your expectations from arrival to departure, and had provided you exceptional service during your stay. Your kind comments regarding our location, views, limo transfer, service and facilities are much appreciated. It was indeed a pleasure to...

New York City, New York
Reviewed 26 March 2017

I stay here only when I visit. The location is very good. It is linked to a nice shopping center and the MTR. Easy to get around even when the weather is bad. It is also right next to the Hong Kong Park. I enjoy the fresh air there and nice walk. Staff are most helpful. It is a bit...

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Helpful?
Thank Saviotung
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Saviotung, Thank you for your great review. We are very glad to hear about your fabulous stay experience and look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Jakarta, Indonesia
Reviewed 24 March 2017

The location was great, the same building with Pacific Place Mall and MTR station. Near Hong Kong Park where you can sit and enjoy the scenery. Breakfast was awesome. The receptionist also super helpful, explaining the surrounding and suggesting where you should go.

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Helpful?
Thank TiaFirstiana
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear TiaFirstiana, Thank you for your review. I am very delighted to know that you had a fantastic stay with us, and that our receptionist and location had made a good impression on you. It will be our pleasure to welcoming back on your next visit. Best regards, Franz Donhauser General Manager

New Hampshire
Reviewed 23 March 2017

The Island Shangri-La in Hong Kong is more than a top notch hotel as you would expect, it was the partner I needed in Hong Kong. I stayed at the Island Shangri-La on my first trip to Hong Kong on a solo business trip. Being unfamiliar with the city and with a number of appointments to get to all over...

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Helpful?
1Thank Otis204
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Otis204, Thank you for sharing your feedback with us. I am very pleased to hear that you had a good stay and our staff was able to make it more delightful. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Singapore, Singapore
Reviewed 22 March 2017

I have dined at many of the Island Shangri-La's restaurants, which are all terrific, but this was my first time staying at the hotel. I stayed one night for business. I had a club room, which also gave me access to the lounge on the 56th floor. Pros: - Location is great. Connected to Pacific Place mall. Walking distance to...

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Helpful?
1Thank LittleEinNY
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear LittleEinNY, Thank you for your continued support! I am delighted to know that you had a wonderful stay with us, and appreciate your compliments about our location, room, service, Horizon Club and amenities. Regarding your comment on the Shangri-La scent, which is well liked by our guests, but it might have been too strong on this occasion. We will...

Pleasanton, California
Reviewed 22 March 2017

The first time I frequent Island Shangri-La was in 1993. In the intervening years, many times since. What has always eluded me was a visit to the library. How nice to be sitting in this very room, rereading James Hilton's Lost Horizon. I travel not to see new worlds, but to feel at ease with the world. This experience here...

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Helpful?
1Thank vivien998
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear vivien998, We are absolutely delighted to hear about the wonderful experience on your revisit, and thank you so much for your continued support. I am very pleased to hear that we were able to surpass your expectations and had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you...

Farnham, United Kingdom
Reviewed 20 March 2017

As one would expect at a 5 star hotel. Attentive service, well fitted and equipped rooms, a splendid breakfast,with all the accompanying facilities expected of this standard of hotel. Rooms with Harbour views are certainly worth booking, even if the smog is down over the ex colony. East access from the airport expressway, taxi or shuttle bus. Doormen and front...

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Helpful?
Thank Ian J
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Ian J, Thank you for sharing your experience at our hotel. We are delighted to hear that you had enjoyed the warm and attentive service, and that we were able to provide you an exceptional stay. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best...

Hong Kong, China
Reviewed 19 March 2017 via mobile

This is a really good hotel. The lobby / lounge area is fantastic. The staff from check in to check out are excellent. The rooms are spacious with Quality and extensive amenities. The bathrooms are well set out and the beds are firm but large. These rooms are easy to spend time in. The pool area is good and the...

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Helpful?
Thank EMandJM
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear EMandJM, We are absolutely delighted to hear about your wonderful experience. I am delighted to know that you had a fantastic stay with us, and that our Front Desk staff, lobby lounge, room, pool and location had made a good impression on you. It will be our pleasure to welcoming you back soon. Best regards, Franz Donhauser General Manager

Reviewed 16 March 2017 via mobile

Lovely, lovely and stunning hotel, I cannot wait to be back in Hong Kong, and the Shangri-La is my home there. Very relaxing, zen atmosphere. Beautiful breakfasts and fantastic swimming pool area with skyline view. Simply stunning and sophisticated.

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Helpful?
1Thank KnowingGoodFood
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear KnowingGoodFood, Thank you for making the Island Shangri-La your home away from home! I am delighted to know that you had a wonderful stay with us, and appreciate your compliments about our breakfast, pool, views and ambience. Thank you very much for staying with us and we hope to have the opportunity to welcome you back again very soon....

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: RM1,517 - RM2,455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Travelocity, Expedia, Orbitz, Ctrip TA, Hotwire, Cheap Tickets, Booking.com, Agoda, Priceline, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
“All the rooms are of excellent standard but depends on what kind of view you want.”
pauobr, 27 Mar 2017 | Read review
“City view or harbor view”
Saviotung, 25 Mar 2017 | Read review
5 of 5