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Island Shangri-La Hong Kong

PricelineUS$324*
View Deal
#11 of 718 Hotels in Hong Kong
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$467*
US$324*
Great Deal
US$359*
US$360*
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Island Shangri-La Hong Kong
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1,948 Reviews from our TripAdvisor Community

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Showing 1,508: English reviews
Orleans, France
Reviewed 27 October 2014

Always a warm welcome, large rooms with a fantastic harbour view. nothing to tell about service, always present but discreet. Swiming pool and relaxing services are always more than nice. Even if rooms are not the most modern ones decorated, they fulfill all needs

Review collected in partnership with shangri-la.com
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Helpful?
Thank Gael45
Surfers Paradise, Australia
Reviewed 25 October 2014

Well located if there aren't street blockages and demonstrations - 60 minutes to go 250 metres from the hotel on its one-way system one evening. Taxis wouldn't pick up and I know some who waited 30 to 40 minutes but I put that down to the demonstrations and hopefully not a normal occurrence. Excellent 5 star hotel with very good...

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Helpful?
Thank Buccaneer-001
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Buccaneer-001, Thank you for sharing your experience in our hotel. We have taken note of your comments and have relayed them to the Department Heads for their further review and necessary improvements. Apart from that, we would like to apologise for any inconvenience you have experienced during your last stay. We hope you give us another opportunity to make...

Los Angeles, California
Reviewed 23 October 2014

This hotel provided great service. If you go ask for club level, it is worth the extra charge. The whole staff is very attentive but the club level staff provides additional attention which is great for the business traveler. Be sure to dine at their restaurants....head Chef Rudy does a fantastic job!

Review collected in partnership with shangri-la.com
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Helpful?
Thank JRNERT
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear JRNERT, Thank you for sharing your experience in our hotel. I trust that Chef Rudy will be glad to see your compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Thank you and best regards, Franz Donhauser General Manager

Reviewed 22 October 2014

We had stayed at the Pudong Shangri La and felt very special as a guest so we thought do the Island Shangri La and get the same experience. Unfortunately we didn't and whilst the staff were professional and courteous we felt the lacked warmth and attentiveness. We had to ask for things in the lounge and felt a bit isolated....

Review collected in partnership with shangri-la.com
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1Thank Geordieboy54
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Geordieboy54, Thank you for taking your valuable time to post your review on Tripadvisor. We too are disappointed with your stay experience with us and are concerned about the service issues you have raised. Would you please provide us with more details via email at franz.donhauser@shangri-la.com so we can take necessary actions to improve our services? I look forward...

London, England, United Kingdom
Reviewed 21 October 2014

Quite simply the best hotel we have ever stayed in , from being picked up at the airport until we checked out nothing is too much trouble for the staff ,our in room check in with the delightful Peggy was a godsend after a long flight from the UK , the rooms are stunning with incredible views over Hong Kong...

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Helpful?
1Thank Steve P
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Steve P, Thank you for regarding us as one of the best hotels you stayed at. We are pleased to know that you had a delightful stay and I trust that Peggy will be glad to see your compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our...

London
Reviewed 20 October 2014

We were picked up efficiently at the airport and ushered directly to our private car. The car was of a very high standard with refreshments, wifi and a charming driver. On arrival at the hotel we were greeted by a welcoming party (clearly the driver had called ahead) and we were whisked away for in room check in. This is...

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Helpful?
Thank craftyninja1
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear craftyninja1, Thank you for sharing your experience at our hotel. We are delighted to know that you had a pleasant stay and had time to use our facilities. Thank you for your kind compliments about our hotel car, our charming driver, well-appointed rooms and outdoor pool. We look forward to welcoming you back to our hotel soon. Best regards,...

Moscow, Russia
Reviewed 20 October 2014

Fantastic place! Starts from 100% real asian full of respect service, great rooms, unforgettable view to the harbour, especially at the night, loved the Russian breakfast on the last page of In dining menu. Highly recommended!

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Helpful?
Thank InLoveM
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear InLoveM, Thank you for sharing your experience at our hotel. We are delighted to know that you had a pleasant stay and that you have enjoyed our in-room Russian breakfast. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

St. Albert, Canada
Reviewed 20 October 2014 via mobile

Stayed on a business trip and was extremely impressed. The rooms are spacious and very clean the view from the room was amazing. The staff are extremely helpful and friendly. The breakfast buffet was amazing so much choice. We also had an event in the stunning atrium rooms and library. The service was brilliant.

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Helpful?
Thank Cato1111
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Cato1111, Thank you for sharing your experience at our hotel. We are pleased to know that you had a delightful stay. We greatly appreciate your kind compliments about our room, function rooms and buffet breakfast. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards,...

Kuala Lumpur, Malaysia
Reviewed 19 October 2014

The Island ShangriLa together with the Peninsula and the Kowloon ShangriLa are among the finest hotels in the world. The Island Shangrila remains the flagship of the group and the service and food at this hotel is outstanding. The views of the harbour from the Horizon Club and Petrus restaurant is breathtaking.

Review collected in partnership with shangri-la.com
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Helpful?
Thank AsianFiend
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear AsianFiend, Thank you for considering us as one of the finest hotels in the world. We greatly appreciate your feedback on our room and restaurant. We look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

London, England
Reviewed 18 October 2014

I normally stay at the Conrad, but it was full on this trip. The Island Shangri La is next door to the Conrad, so i thought I would give it a try. From a positive perspective the bedroom was a good size and staff seemed friendly and keen to please. However, the big problem I had with the room was...

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Helpful?
1Thank OnceaCabby
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear OnceaCabby, Thank you for taking your valuable time to post your review on Tripadvisor. Kindly accept our sincere apologies for the disappointing experience you had during your recent stay. We have taken note of your feedback about the air conditioning in the room, as well as the evening buffet at cafe TOO. We have relayed them to the Department...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: RM1,532 - RM2,411 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
“All the rooms are of excellent standard but depends on what kind of view you want.”
pauobr, 27 Mar 2017 | Read review
“City view or harbor view”
Saviotung, 25 Mar 2017 | Read review
5 of 5
Priceline
US$324* /night
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Expedia.comUS$359
Hotels.comUS$360
TripAdvisorUS$324
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Prices are for 1 room, 2 adults
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