We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Regal Riverside Hotel

Save
Share
34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong China
Lowest prices for your stay
eDreams
Official Site
Trip.com
US$104
View deal
Expedia.comUS$109
Booking.comUS$109
getaroom.comUS$159
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (878)
360
Panoramas (17)
Room & Suite (845)

About

#164 of 805 hotels in Hong Kong
Location
Cleanliness
Service
Value
Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,147-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul.
Read more
Property amenities
Parking
Free internet
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Paid wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Housekeeping
Room service
Safe
Telephone
Electric kettle
Flatscreen TV
Bath / shower
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Family
Languages Spoken
English, Chinese

Location

Full view
84Good for walkers
Grade: 84 out of 100
105Restaurantswithin 1 km
12Attractionswithin 1 km
2085Reviews48Q+A100Room tips
Traveller rating
  • 512
  • 801
  • 474
  • 164
  • 134
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Chilly888 wrote a review 13 Sep
Hong Kong, China1 contribution
To:General manager Mr. Au, Overall is good, at least the two gentlemen are nice to us for check in and check out! I cannot see their name, please say 'Thank You' to them. Restaurant is nice, good quality of the Dinner Buffet before. However, the lady duty manager is not nice at all, you guys if you prefer to enjoy a comfortable air con, don't book this hotel because the lady duty manager will tell you all rooms are the same, dusty filter, I never stayed in a hotel on this terrible situation! The hygience condition is extremely bad! You can take a look on 409. Finally, we did not enjoy your Breakfast Buffet that the lady offer us 'cause we are not the one who looking for such offer. We are willing to pay if we need.
Read more
Review collected in partnership with RegalHotel.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 4 days ago
Dear Chilly888: Thank you for your praises on our Front Desk associates who handled your check in and check out, and your compliments on our dinner buffet is highly appreciated. We are most disturbed to learn of the unpleasant experience you have encountered and that the room condition was not up to your expectations during your recent stay with us. Room cleanliness and hygiene are always our prime concern, rest assured that immediate action will be taken to rectify the shortcomings. Please accept our profound apologies for any inconvenience may have caused and we sincerely hope that the incident has not marred the overall impression of our hotel. We will certainly review our operation procedures and ensure all rooms are in top notch condition at all times. Best regards Stephen Au
Read more
SammyHui wrote a review Aug 2021
Worldwide25 contributions1 helpful vote
Regal Riverside Hotel is valuable hotel! Great location and good food, especially when you jon the Regal Dining! Room is quiet! HK$240 for 24 hours parking! Perfect choice for a day out! In fact, this is our 4th stay in Summer!
Read more
Review collected in partnership with RegalHotel.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 3 weeks ago
Dear SammyHui: Thank you very much for your loyal support to Regal Riverside Hotel, we are most grateful to learn that our services met your expectation and you had another pleasant stay with us. Your kind compliments are our best rewards and we ensure you that we will continue in our endeavour to maintain our standard at all times. Please do visit us again and our warmest welcome awaits you. Best regards Stephen Au
Read more
Ty T wrote a review Aug 2021
1 contribution
+1
The hotel owns a nice view and accommodation facilities and good F&B services and with a convenience accessibility. Despite of such remarkable points, it was quite an pity that the ageing facilities did brought up some unpleasant experience. The hygiene status for the guest room is quite disappointed, where the sewage smell emerged from the bathroom (even the helpful staff did their best to improve the situation) and flooded the guest room along the days I have spent. To make thing worse mould were spotted in the kettle (see photo). Nevertheless, I still have to express my gratitude to dedicated staff who tried their best to troubleshoot those issues which is beyond their scope of works. It is hoped that the ageing ventilation, sewage and hygiene can be facilitated before my next visit. 〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇
Read more
Date of stay: August 2021Trip type: Travelled on business
Helpful
Share
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 4 weeks ago
Dear Ty T: Thank you for choosing Regal Riverside Hotel and we are glad to learn that you enjoyed the river view and happy with our food and beverage services. We noted your comments on our room furbishing and your observations will definitely help us in improving ourselves. In fact, we keep renovating our rooms and our goal is to provide our guests the best accommodation experience. Thank you for your kind compliments on our staff, all of us at Regal Riverside look forward to the opportunity of serving you again in the near future. Best regards Stephen Au
Read more
Nat wrote a review Aug 2021
22 contributions3 helpful votes
With a competitive price, overall the Staycation experience was up to standard. However, one star was dropped as the lifeguard was sleeping. I visited on Aug 8 sunday at 11:00, it was neither a early morning nor a late night. He was still not being awake even i was complaining to another lifeguard who sit besides him, that a family had dive into the pool for 20 times but no one stop them. It was inconceivable! To me, using phone during work is acceptable, which i do texting sometimes on trading floor. However, sleeping is way beyond the line. Supposedly, lifeguard should note the situation around the pool, being caution. Especially, there was tons of kids during summer. Other than that, you guys are smart to collaborate with KMB, it was a childhood memory to local. My grandparents appreciated the care by your side, it was a pleasant stay.
Read more
Date of stay: August 2021Trip type: Travelled with family
Helpful
Share
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 10 Aug 2021
Dear Whosnat: Thank you for choosing Regal Riverside Hotel and sharing your contribution on Trip Advisor. We are delighted to learn that in general you and your family had a pleasant stay with us and impressed by the KBM theme. Your comment on the lifeguard performance is duly noted, we would not tolerate inferior service standard and rest assured that remedial action will be taken to avoid any reoccurrence. Thank you once again for your constructive comments and we look forward to the opportunity of welcoming you back again soon. Best regards Stephen Au
Read more
Kwong wrote a review Aug 2021
Hong Kong, China6 contributions2 helpful votes
Check-in: Arrived at 2pm on Sunday and the front desk staff was helpful and gave clear instructions for my car parking on the basement. Yet a huge disappointment as we were told that the mini electric car driving for kids was not available due to some (technical?) problems. We were given complimentary vouchers for afternoon tea as compensation. Carpark: Overnight parking (for 24hrs) HKD240 which is reasonable as you are allowed to leave and come back without additional charge (I didn't go out due to the rainy weather). Room: The KMB-themed room with riverview is spacious and appears to be clean as I immediately found some stains on the KMB bus bed for one of my kids. The blanket on the same bed has an odd smell so I wonder if the cover has been properly washed...The crib we requested earlier on wasn't there but I understand that the staff must be very busy with all the staycation bookings and later the lady sending the crib was very friendly. Air-conditioning and TV Remote: The temperature was fixed at 24.5 degree celsius and couldn't be adjusted. The TV remote not working in the evening. Been calling the front desk for like 15 minutes and no one ever picked up. That's definitely a big minus. Dinner Buffet at L'Eau: the manager and staff were delightful and eager to help. The BBQ food were great. Breakfast Buffet at L'Eau: same place but choices were very limited and the food quality was way below average. No cold drink apart from water for summer and the scramble egg was filled with water! Frankly I was not expecting this. Checkout: smooth and quick. For a hotel established in 1980s, Regal Riverside has been fairly well maintained and I personally enjoyed the riverview, but overall speaking it does have lots of possible improvements (service, food, etc). I would only recommend this hotel for people planning to visit the Hong Kong Heritage Museum, Penfold Park and the famous Shatin Racecourse.
Read more
Review collected in partnership with RegalHotel.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 10 Aug 2021
Dear kwong0905: Thank you for sharing your very in-depth review on Trip Advisor. We acknowledged there were some issues that needed corrective attention, however, we are glad to learn that our facilities and services at certain areas were to your satisfaction. Rest assured that cleanliness and hygiene are always our prime concerned and all linen are handled by professional laundry company. I have nevertheless reminded our housekeeping team to enhance the daily room cleaning procedures to ensure the highest standards are maintained at all times. Your valuable feedback is truly appreciated and we will take immediate actions to rectify the shortcomings. Please accept our sincere apologies for any inconvenience may have caused and we treasure your goodwill. Best regards Stephen Au
Read more
Previous
123456
PRICE RANGE
US$46 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港沙田丽豪酒店, 沙田丽豪酒店, 香港沙田丽豪, 香港丽豪酒店, regal riverside hong kong, hotel regal riverside
LOCATION
ChinaHong KongSha Tin / New Territories / Sha Tin Wai
NUMBER OF ROOMS
1147
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Regal Riverside Hotel
Which popular attractions are close to Regal Riverside Hotel?
Nearby attractions include New Town Plaza (0.8 km), Shatin (0.6 km), and Snoopy World (0.7 km).
What are some of the property amenities at Regal Riverside Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Regal Riverside Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Regal Riverside Hotel?
Yes, parking is available to guests.
What are some restaurants close to Regal Riverside Hotel?
Conveniently located restaurants include Din Tai Fung Sha Tin, IKEA Restaurant & Cafe, and Chan Kun Kee Dai Pai Dong.
Are there opportunities to exercise at Regal Riverside Hotel?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does Regal Riverside Hotel have an airport shuttle?
Yes, Regal Riverside Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Regal Riverside Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Regal Riverside Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Regal Riverside Hotel?
Many travellers enjoy visiting Sik Sik Yuen Wong Tai Sin Temple (4.4 km), Che Kung Temple (1.7 km), and Tsang Tai Uk (1.1 km).
Does Regal Riverside Hotel have any great views?
Yes, guests often enjoy the river view available here.