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Regal Riverside Hotel

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Regal Riverside Hotel
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1,476 Reviews from our TripAdvisor Community

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Showing 996: English reviews
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Seaford, United Kingdom
Reviewed 3 days ago NEW

We stayed here for 5 nights on the executive floor with access to the lounge which I have got to say is the worst I have been in. First of all its like a freezer in there plus when it comes to snacks and food forget it. They only serve 2 dishes in the evening between 5-8pm not worth the...

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Helpful?
Thank billtrathen
Reviewed 4 days ago NEWvia mobile

Stayed here a week with two kids. It's about far from the usual attractions in the city, but that in times is actually an advantage considering the pace and intensity of this city life. Shatin in itself offers most what you would need anyway. And the MTR station is only about 10mins walk away. Nearby there are also many decent...

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Thank BongPaju
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear BongPaju: Thank you for writing a review on Trip Advisor and we are delighted to learn that you and your family had a pleasant stay with us. Shatin is a quiet and peaceful area but is easily accessible by public transportations, and most of our guests chose to explore the city by buses that stop right outside of our...

Antwerp, Belgium
Reviewed 6 days ago NEW

The room was big, clean, bathroom has a bad, but the water supply is old fashion. hot and cold water have their owm button. to close the curtains is a bit difficult. The airco is not automatic you can only put il low middle and high and it keeps running until you feel cold to put it of youselves. In...

Review collected in partnership with RegalHotel.com
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Helpful?
Thank ElsieK55
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear ElsieK55: Thank you for choosing Regal Riverside Hotel. We are glad to learn that you were happy with our services and enjoyed our convenient location. We sincerely hope that you had a pleasant journey in Hong Kong and your stay with us was a pleasant one. Your constructive comments are greatly appreciated and we look forward to the opportunity...

Hong Kong, China
Reviewed 1 week ago

I have joined the membership just before this stay and received the membership card before visiting. I have been acknowledged that members can enjoy welcoming fruits and the turndown service. I am not a big fans of these but still, looking forward to the warm greetings. However, these cannot been seen when we first check in neither the next morning....

Review collected in partnership with RegalHotel.com
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1Thank Vivian K
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Vivian K: Thank you for writing a review on Trip Advisor and your support to Regal Riverside Hotel is greatly appreciated. We do apologize for failing to deliver the welcome amenities, we have reminded our team to enhance the communications and ensure guests can enjoy their privileges. Rest assured that room hygiene is always our prime concern and regular...

Ireland
Reviewed 1 week ago

room clean , convenience to local shops and public transport. Good selection of restaurants, staffs are friendly and helpful. WILL stay again next time. Good service and i like the view of my room. Bathroom could be better,

Review collected in partnership with RegalHotel.com
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1Thank frankie151
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear frankie151: Thank you very much for your kind compliments. We are glad to learn that you had a pleasant stay with us and very much enjoyed our services and facilities. Your comments on our helpful staff and will return again are truly appreciated. All of us at Regal Riverside look forward to welcoming you back when we will do...

Plymouth, United Kingdom
Reviewed 1 week ago

Arrived at HK Airport, just in time for the shuttle bus to depart - it cost $130 per person but was quick and efficient, we were there in less than half an hour which as quicker than promised. Check-in was a bit confusing, but we got it sorted and we were on the 8th floor, in a dated but well-equipped...

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2Thank Seb1009
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Seb1009: Thank you for staying at Regal Riverside Hotel during your recent visit to Hong Kong and your contribution on Trip Advisor is much appreciated. We are delighted to learn that you very much enjoyed our facilities as well as the convenient location. To enjoy the exclusive privileges of complimentary round trip airport shuttle service and free in-room WiFi...

Bengaluru, India
Reviewed 2 weeks ago

We got rooms on the top floor with excellent view of the river. The rooms are good and clean. Bathrooms may need refurbishing. You can go for a walk by the river in the mornings. Breakfast options are good but the place was crowded during peak hour (8 30 AM). Complimentary wifi was offered for 30 minutes only at the...

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1Thank jmca1977
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear jmca1977: Thank you for choosing Regal Riverside Hotel and sharing your comments on Trip Advisor. We are pleased to learn that in general you had an enjoyable stay with us and love our quiet and convenient location. We have scheduled room upgrading project in the coming months and trusted that you will see our new look for your future...

Christchurch, New Zealand
Reviewed 2 weeks ago

I have been using the Regal Riverside for the last 7 months as my place of "residence" while looking for an apartment. Comfortable with a good number of restaurants and accessible both to Shatin and the rest of Hong Kong with buses right outside the door including the Airport Express. Certainly a good middle of the road hotel.

Review collected in partnership with RegalHotel.com
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1Thank pac2282956
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear pac2282956: Thank you for your support and sharing your kind comments on Trip Advisor. We are delighted to learn that you enjoyed your stay with us and happy with our dining options as well as the convenient location. Please do visit us again and the warmest welcome awaits you. Best regards Peter Chiu

Reviewed 2 weeks ago

Arrived at HK airport and checked with Regal Hotel re shuttle bus. Was impressed they hadn't name and offered shuttle bus (paid). Bus not due to depart for one hour so took taxi. Cost $HK 345. Hotel check in was a bit confusing as they told me I would have to pay extra for room with a view of the...

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Helpful?
3Thank Ray A
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Ray A: Thank you for your contribution on Trip Advisor. We appreciate your constructive comments and we will certainly strive for continuous improvement. With regards to your comment on room assignment upon check in, perhaps our Front Desk associates just wanted to introduce our different kinds of room categories to you, we apologize for the confusion and have briefed...

Reviewed 2 weeks ago via mobile

Avoid the pizzas !! My son ordered pizza with peperami and bacon . It arrived with chunks of bacon fat on top !! My other son ordered a margarita pizza . It arrived with a thick layer of tomato sauce with raw sliced tomatoes and melted cheese on top . My parents ordered lasagne which wasn't layered it was just...

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1Thank joanne j
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear joanne j: Thank you for staying at Regal Riverside Hotel during your recent visit to Hong Kong. We are sorry to learn that you were not satisfied with the food quality of our Avanti Pizzeria. We will certainly review our recipes and make appropriate improvement. We sincerely hope that otherwise everything was to your expectations and we look forward...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,138-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul. ... more   less 

Additional Information about Regal Riverside Hotel

Address: 34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
Region: China > Hong Kong
Price Range: RM330 - RM682 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Riverside Hotel 4*
Number of rooms: 1138
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Asiatravel.com Holdings, Hotels.com, Hotwire, Travelocity, Priceline, TripOnline SA, Cancelon, HotelsClick, getaroom.com and HotelQuickly so you can book your Regal Riverside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regal Riverside Hong Kong
Hotel Regal Riverside
Regal Riverside Hotel Hong Kong
Hotel Style:
#29 Spa Hotel in Hong Kong
#43 Best Value Hotel in Hong Kong
#112 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Regal Riverside Hotel staff and other travellers.
34 questions
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Questions? Get answers from Regal Riverside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The walls tend to get thinner as you travel up the hotel. Quieter rooms are lower down.”
Seb1009, 14 Apr 2017 | Read review
“Go Executive”
letsgotovietnam, 27 Mar 2017 | Read review
“avoid the 17th floor”
679michielv, 3 Mar 2017 | Read review
“not much to do in the dull neighborhood in the evening.”
worldtravellertogo, 21 Feb 2017 | Read review
“Add one of those small foldable combs in the bathroom”
Amarolyna, 23 Jan 2017 | Read review
5 of 5