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Regal Riverside Hotel

8.5 km from Hong Kong centre
  • Free Wifi
  • Free Parking
  • Pool
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Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE US$83 US$157*US$74*View Deal
US$79*View Deal
US$79*View Deal
34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
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02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    Traveller rating
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    All reviews moon river mun river river view sha tin wai new town plaza new territories sai kung bus stop busy hotel public bus octopus card big room airport shuttle late check room rate station floor executive disneyland shenzhen
    Reviewed 1 week ago

    At check-in the staff demanded we produce a copy of the voucher for this hotel (in order for them to get paid) before we can be checked in. It was an oversight that we didn't & our conversation ended up going round in circles with...More

    Helpful?0
    Response from RRH_PeterC, General Manager at Regal Riverside Hotel

    Dear stan7lee: Thank you for making a contribution on the TripAdvisor and sharing with us your visit, we are very appreciative of your keen observations and compliments. We will definitely take into action of the pros and cons that you have noticed, and to incorporate...More

    Reviewed 1 week ago

    Even though the location was a bit far I knew it when I booked this hotel but I wanted only one room for the whole family (me, my husband and 2 kids - 11 and 14). The room had four single beds and was really...More

    Helpful?1
    Response from REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel

    Dear SmasKim: Thank you for staying at Regal Riverside Hotel and sharing your constructive comments on Trip Advisor. We sincerely hope that you and your family had a pleasant journey and our services were to your expectations. Your comment on returning again is greatly appreciated....More

    Reviewed 1 week ago via mobile

    As a celebration of our engagement, my fiancé and I decided to go HK to have a meal with those who cannot make our wedding in July in London. From the minute we came to check in, we were greeted with no warm welcome and...More

    Helpful?1
    Response from REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel

    Dear Josie C: First of all, congratulations for your engagement and we truly hope that you and your fiancé had a pleasant journey in Hong Kong. Thank you for sharing your valuable comments with us, we definitely will look into improving the advising guest on...More

    Reviewed 1 week ago

    Regal Riverside Hotel Jan 31 to Feb 4, 2017 Location: Tai Chung Kiu Rd., Sha Tin, New Territories, Hong Kong This hotel is a bit far from Hong Kong Island but if you don’t mind the commute, then there shouldn’t be any problems. A short...More

    Helpful?1
    Response from REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel

    Dear jejebo: Thank you for choosing Regal Riverside Hotel and we truly appreciate your in-depth observation. We are pleased to learn that in general you enjoyed your stay with us and happy with the room assignment. Please accept our apologies for the check in experience....More

    Reviewed 1 week ago

    The dry cleaning service in this hotel was good. My trouser was dirtied by some foods, but I could ask to do dry cleaning for same day. Also, the finish was good. On the other hand, breakfast was just so-so. Some foods taste were a...More

    Review collected in partnership with RegalHotel.com
    Helpful?1
    Response from REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel

    Dear miyauchiy: Thank you for choosing Regal Riverside Hotel and sharing your valuable comments on Trip Advisor. We are delighted to learn that in general you had a pleasant stay with us and our laundry service was to your entire satisfaction. Your comment on our...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Babysitting
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
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    Photos
    Room/Suite (118)
    Hotel & Grounds (57)
    View from Room (47)
    Bathroom (39)
    Nearby
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    Questions & AnswersAsk a question
    jamil a
    Hi, How can I book a room for 3 persons? As I can't add an extra bed on agoda and how much will it cost for me to add an additional bed. Please reply and thanks.
    17 March 2017|
    Answer Show all 2 answers
    Response from REGAL_RIVERSIDE | Property representative |
    Dear guest, Thank you for your interest towards Regal Riverside Hotel. You may simply input the number of Guest to three adults then choose the Family Triple room which can accommodate 3 guests (three single beds or twin... More
    0
    Votes
    NKY2008
    hi ya.... just a little suggestion..... it would be great if the telephone manner of the reservation team could be more polite and be more flexible. Additionally, it's kind of rude when you just tell the guest that there's nothing you can do as you don't provide any sort of service rather trying to help and resolve the issue. Poor transportation advice and she went dead as if she doesn't understand. I am trying to pay the room for my best friend to come to my wedding and he is here to celebrate his anniversary. nothing could be arranged by the staff. a bit disappointed for such a large hotel group. Confirmation was received this afternoon and forced me to pay within twenty four hours. called up the reservation team and ask if I could extended it until monday as I do not have printer access until monday. it was a big no and told it wasn't their problem. then the lady said you live in hk right, then you can send someone in to pay cash or you need to make the whole reservation again!
    17 February 2017|
    Answer
    Response from REGAL_RIVERSIDE | Property representative |
    Dear NKY2008: First of all, thank you for your interested in our service. Upon receiving your comments on the reservation experience, we have interviewed the related associate to investigate the incident. Our associate... More
    0
    Votes
    Susmita27
    If I book an executive club room will my son be included the free breakfast? Also, are kids allowed in the executive lounge where tea n snacks are served?
    8 February 2017|
    Answer Show all 2 answers
    Response from REGAL_RIVERSIDE | Property representative |
    Dear Guest, Thank you for your interested in our services. Privileges of Executive Club room in double occupancy inclusive of complimentary Continental breakfast for two Adults, additional charges may apply for extra... More
    0
    Votes
    Room Tips
    "avoid the 17th floor"
    Michiel V, 19 days agoRead review
    "not much to do in the dull neighborhood in the evening."
    worldtravellertogo, 1 month agoRead review
    "Add one of those small foldable combs in the bathroom"
    Amarolyna, 1 month agoRead review
    "You might wanna settle the bills in advance as the check out tends to take a long time."
    Neenamarrichie, 2 months agoRead review
    "reasonable views from all the rooms -- no immediate high rises and front faces the river that hosts rowing..."
    candra79, 2 months agoRead review
    "Top floors"
    Evangeline A, 2 months agoRead review
    "rooms at the front have river view but may be more noisy as there is a busy road right outside the hotel"
    Ron G, 3 months agoRead review
    "This room was very quite and air conditioned but am unsure about other rooms."
    Allen P, 3 months agoRead review
    "The higher the floors the smaller the rooms. There is a smoking floor."
    Betty C, 3 months agoRead review
    "Request a river view"
    Eifel50, 4 months agoRead review
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