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Regal Oriental Hotel

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Regal Oriental Hotel
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697 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Atlanta, Georgia
Reviewed 4 days ago NEW

Convenient to subway and all kinds of food, laundry, bar & grill everything. Rooms and services are good. Recommend . Serviice staff are nice, helpful, eager to help and informative. You can get to everywhere by subway which is just couple blocks away. Foods and convenient stores are everywhere surrounding the hotel, some are open late hours or 24 hours....

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Helpful?
Thank emwaikiu
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear emwaikiu, You must be a very experienced guest at Regal Oriental Hotel! Thanks a lot for introducing what we exactly offer. I trust that you and your family will return very soon. Please visit Kowloon Walled City Park to enrich your trip more delightful. It is just 5 minutes walking distance from our property. Best regards Christoph Szymanski

Los Angeles, California
Reviewed 4 days ago NEWvia mobile

So this hotel is in more of a residential area. If you are visiting Hong Kong to explore the city, this may not be the best hotel for you. You need to take a cab or bus to the nearest metro station. The concierge staff were quite helpful and friendly, but the front desk staff...not so much. The 3 stars...

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Helpful?
Thank j b
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear j b, Quality assurance is always our mission and I am sorry to read that we missed touching you with consistent, usual ROH’s hospitality culture we are proud of ourselves. May I have you all back and entire team will demonstrate what we truly offer to every guest at all times? Best regards Christoph Szymanski

Vancouver, Canada
Reviewed 5 days ago NEW

It is amazing wonderful experience to stay in Regal Oriental Hotel. Cheap hotel room. But the location is a bit not convinence. But it is still recomended to stay for a visit. Please have fun to visit!

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Helpful?
Thank timkiang
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear timkiang, Much appreciated for your encouraging review. This is a motivation to all of us and we really enjoy delivering wonderful experience to every guest. I would say that bus connection here works so well for everyone wherever you travel around tourist spots. Let’s have a chit chat about this when you come back. Best regards, Christoph Szymanski

Vancouver BC
Reviewed 1 week ago NEW

Overall the staff/front desk and location were fine for us. The staff were friendly enough and got us a room a little earlier as we were travelling internationally and got into Hong Kong very early AM. I noticed a couple of days into our stay that the comforter had specks of blood on it. I know disgusting...it was on the...

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Helpful?
Thank spabdolphin
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear spabdolphin, I am sorry to read that you had a negative experience but I still appreciate you bringing the issue to my attention regarding Housekeeping process. I apologize for our shortcoming and corrective measures have been implemented to avoid re-occurrence. I understand you loved our service culture especially our Front Office team. We hope you can come back and...

Los Angeles
Reviewed 1 week ago

We stayed one night at the Regal Oriental Hotel, not in the heart of town, more of a residential area. The A22 has a stop for the Regal Hotel, dropped us off about 125 yards from front door of hotel. Requested an early check in before leaving and they provided a room upon arrival, great place!! Nice room on the...

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Helpful?
Thank rongentile
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear rongentile, Thanks a lot Rongentile for sharing your lovely experience. I truly appreciate your feedback and I am happy to hear that you were entirely happy. We hope you can stay longer with us next time and have a nice walk in Kowloon Walled City Park – just within 5 minutes walking distance. Best regards, Christoph Szymanski

Greater Melbourne, Australia
Reviewed 1 week ago

Good. Comfortable. Good customer service And room service. Breakfast was delicious. Room size was good. Still need to provide few things in the room but overall services good. Highly Recommend to stay in this hotel.

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Helpful?
Thank pkala_169345
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear pkala_169345, Yes – this is it - we are humbled by your recognition. Thanks for sharing your wonderful memories with us and the world. Please come back shortly. We are always ready to take care of you. Best regards, Christoph Szymanski

Singapore, Singapore
Reviewed 1 week ago

The service (front desk), location are good, great value for money. There was no big problem of the room, just the toilet a bit stinky. Also, one night my families and one of their kid came to my room and made my bed very dirty (Cause my niece ate biscuits on my bed and dropped it), when they leave, it...

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Helpful?
Thank Cassandra_kong
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Cassandra_kong, Thanks for your feedback. I appreciate that you were satisfied with your stay overall. However, I am surprised about your comments on our Housekeeping Team when making up your room as we always receive many compliments on Housekeeping service. I would like to re-assure you that on-going training and quality reviews of our team are in place and...

Reviewed 2 weeks ago

Hotel Regal Oriental made our vacation in Hong Kong an amazing experience! From check in to check out , the entire process was extremely smooth and the staffs very helpful! The room (217) was very clean, bathroon was spacious and was equipped with all the required facilities. Even wi-fi was free and had great connectivity in the room.The breakfast spread...

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Helpful?
Thank Evana B
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Evana B, This is so wonderful – many thanks for giving us a 5-star review. I am so pleased that we achieved this for you. We will keep striving for exceeding all guest’s expectations. A warm welcome back awaits you! Best regards, Christoph Szymanski

Dubai
Reviewed 2 weeks ago

I'm stay for 5 days at Regal Oriental Hotel was located Kowloon city convenient to travel anywhere in hk. Lobby customer service very nice but English not very well, 3/F business lounge staff more experience, overall is great will come again.

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Helpful?
Thank queenieshtan
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear queenieshtan, It is our great pleasure to read that you had a value for money trip in Hong Kong. Yes – transportation network here worked so well to everyone and I appreciate that you enjoyed it. Many thanks for your gorgeous review! We will be in touch with you very soon. Best regards, Christoph Szymanski

Sydney, Australia
Reviewed 2 weeks ago

Cleaning was not done very well - on a couple of days of stay - with hair still on the bathroom floor and bath tub. On my last day, I was struggling with my luggage, the concierge staff turned a blind eye on me and didn't offer any help at all - very disappointing and upset

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Helpful?
Thank sandracS129XF
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear sandracS129XF, Thank you for your feedback. We will reinforce to find ways to improve and I am pleased to read you had a comfortable stay with us. I hope we can make your journey more delightful when you return. Best regards, Christoph Szymanski

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only international standard hotel in the Kowloon East area, the Regal Oriental Hotel offers great convenience and value-for-money accommodations. International travellers appreciate the hotel's proximity to major shopping complexes, industrial districts, and scenic and heritage spots. Local visitors like the Regal Orienal's location in Kowloon City, well known for its vibrant cultural and historical background. Likewise, the area abounds with restaurants offering fantastic culinary delights for all. ... more   less 

Additional Information about Regal Oriental Hotel

Address: No.30-38 Sa Po Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Kowloon City
Price Range: RM422 - RM1,245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Oriental Hotel 4*
Number of rooms: 494
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Orbitz, Travelocity, Priceline, Odigeo and Agoda so you can book your Regal Oriental Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Regal Oriental
Regal Oriental Hotel Hong Kong
Hotel Style:
#88 Business Hotel in Hong Kong
#106 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Regal Oriental Hotel staff and other travellers.
58 questions
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Questions? Get answers from Regal Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For early check in contact them in advance and if available they may provide. Taxi stand right out front”
 of 5 bubbles rongentile, 27 Nov 2016 | Read review
“room (type Superior)is quiet despite it facing the street down below. AC control is easy and fast responding.”
 of 5 bubbles PhilipW46, 14 Nov 2016 | Read review
“Superior rooms had two single beds which have been put together to make it look like double bed. Wifi is terrible.”
 of 5 bubbles 824ankura, 12 Nov 2016 | Read review
“If you want to be in Hong Kong Island this place is not close to Star Ferries, However nice location in Kowloon.”
 of 5 bubbles 316cliffordl, 9 Nov 2016 | Read review
“spaciou and tranquil room with a very comfortable bed”
 of 5 bubbles chcconsultant, 7 Nov 2016 | Read review
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