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Regal Oriental Hotel

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Regal Oriental Hotel
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817 Reviews from our TripAdvisor Community

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Showing 680: English reviews
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Reviewed yesterday NEW

The room is very nice and clean. Very comfortable to sleep. The personnels are very accomodating and entertaining. Plenty of foods to choose from. A perfect place to stay in while in Hongkong. Keep it up.

Review collected in partnership with RegalHotel.com
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Helpful?
Thank ninfalr34
Hong Kong, China
Reviewed 2 days ago NEW

In Kowloon City you could always find a food place. Close to bus station, quite accessible location. If you booked a club lounge room, you could probably avoid the crowd at G/F lobby, simply go to 3/F for check in / out. Good customer services, nice and comfortable room. I wouldn't say the view is that bad, it faces the...

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Helpful?
Thank Peony2014
Reviewed 2 days ago NEW

At first, the hotel seemed a little far away from things, but fabulous, efficient, cheap public transport right outside more than made up for it. Excellent sized rooms and amenities perfect for families...Value for money. We would stay there again. Recommend the executive club rooms for quick checkin/checkout, English speaking staff and QUIET breakfast \plus evening drinks and nibbles in...

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Thank brigitteandsteve
Pondicherry, India
Reviewed 2 days ago NEW

Not to say much about the property located in a quite place near an indian restaurant curry king and few floors will not be accessed by elevators. Friendly staff with good buffet having Indian menu section in a separate area.

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Helpful?
Thank thiru_004
Melbourne, Australia
Reviewed 4 days ago NEW

We stayed at regal oriental hotel from 9-15 April,everything was pretty good until the last night when we tried to organise a morning call on 14/4 around 11pm. We called the operator for twice without anyone answer the phone and did manage to set up a morning call for 15/4 6:30am on third try. However we did not receive the...

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Helpful?
Thank zoewan12
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear zoewan12, Many thanks for staying at our property. Regarding morning call arrangement, it is clear that your experience fell far short of our usual service standard. I truly apologize and empathized the impacts you encountered and I have personally briefed our service team to review internal operation procedures. Thanks for pointing out our improvement area and it helps a...

Manila, Philippines
Reviewed 4 days ago NEW

This is I think my third stay at this hotel, I keep coming back because so far all my stats have been very pleasant. I must admit that I found the breakfast spread limited and far from appetizing but I never went hungry.

Review collected in partnership with RegalHotel.com
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Helpful?
Thank broughtonfsc
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear broughtonfsc , I appreciate and love receiving feedback from returning guests like yours. Many thanks for sharing your happy moments with us and TripAdvisor community. I am sure our Culinary Team will inspire more exciting dishes to stimulate your appetite. Most importantly, I trust that every single comment is a little thing that makes us stand out from the...

Johns Creek
Reviewed 6 days ago NEW

Hotel was very clean. Friendly staff. Great service. Out of all the shuttle service was very good. Little worried till we get there since it is our first time but it was very easy to locate where they are in the airport. The staff guided us to the shuttle and also took care of our luggage.

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Helpful?
Thank klmovva
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear klmovva, I am thrilled to know that we exceeded your expectations and you had a fabulous stay at Regal Oriental Hotel. Your descriptions on us genuinely encourage travellers who are first time to visit Hong Kong and us. Yes - we are conveniently accessible to Kai Tai Cruise Terminal, The HK International Airport and Kowloon Walled City Park PLUS...

Jaipur, India
Reviewed 1 week ago

The initial experience was a disaster when we Checked in the Hotel. We have booked 3 Executive Club rooms with Club accesses and Hotel manager told that they do not have the same category rooms available and downgraded us to Deluxe category rooms. After few rounds of discussions and highlighting the issue they gave us the Executive club rooms. I...

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Helpful?
Thank Vaibhavtak
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Vaibhavtak, Whilst it never pleases to read that we did not meet your expectations, I certainly view it as an opportunity to improve continuously. All points have been taken into account and I will address each of them with our team. We value your feedback and again we are deeply sorry that you felt disappointed about your stay. I...

Hong Kong, China
Reviewed 1 week ago

Executive room cannot use Executive Lounge, what a world funny. But the floor is recentlly decoration, all the things are clean. But the ac in corridor is deeply cold. It is not Environmental protection.

Review collected in partnership with RegalHotel.com
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Helpful?
Thank Pcplau
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Pcplau, Thank you for your feedback. The fact that there are no words to express how sorry I am for your stay experience. We found your reservation had an error and you should have enjoyed all the Executive Club benefits including the Executive Club Lounge. I have addressed this with all the teams and our internal procedures will be...

Hong Kong, China
Reviewed 1 week ago

Home from Home at the Regal Oriental! I was overjoyed to have the opportunity during Easter to pay another visit to my beloved home from home, the fabulous Regal Oriental Hotel in the teeming heart of Kowloon City. The Regal Oriental stands alone, unique in its status as sole purveyor of superb luxury in this traditional part of Hong Kong,...

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Helpful?
Thank Caroline B
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Caroline B, Again, our team’s hard work has worth the efforts, especially recognized Eric and Vincent as extremely helpful and nice. I truly understand how much you enjoyed your stay experience with us. The door always opens for you – welcome back soon and happy stay again! Best regards, Christoph Szymanski

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only international standard hotel in the Kowloon East area, the Regal Oriental Hotel offers great convenience and value-for-money accommodations. International travellers appreciate the hotel's proximity to major shopping complexes, industrial districts, and scenic and heritage spots. Local visitors like the Regal Orienal's location in Kowloon City, well known for its vibrant cultural and historical background. Likewise, the area abounds with restaurants offering fantastic culinary delights for all. ... more   less 

Additional Information about Regal Oriental Hotel

Address: No.30-38 Sa Po Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Kowloon City
Price Range: RM343 - RM810 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Oriental Hotel 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Hotel Regal Oriental
Regal Oriental Hotel Hong Kong
Hotel Style:
#55 Best Value Hotel in Hong Kong
#87 Business Hotel in Hong Kong
#108 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Regal Oriental Hotel staff and other travellers.
63 questions
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Questions? Get answers from Regal Oriental Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If taking Executive club room avoid taking rooms at corner as they have foul smells.”
Vaibhavtak, 20 Apr 2017 | Read review
“Executive floors superb: 13th and 14th.”
K8486ETcarolineb, 17 Apr 2017 | Read review
“Rooms on the higher floors are recommended..”
ss2pipe, 30 Mar 2017 | Read review
“Air conditioning was very noisy.”
Mvanas, 28 Mar 2017 | Read review
“Try to get a room with a good view”
Rugbychef, 26 Mar 2017 | Read review
5 of 5