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Regal Oriental Hotel

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Regal Oriental Hotel
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782 Reviews from our TripAdvisor Community

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Showing 651: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

Accommodated in this hotel recently. 3 nights stay choosing from deluxe to executive club rooms. The biggest hotel room that I have came across in Hong Kong. Very conveniently located in old Kowloon charm. Moving around excellent. Our room fully equipped with steam iron and board. Free wi-fi and breakfast. Recommend having breakfast at Cafe Neo, better choice and variety....

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Thank L T C
Taguig City, Philippines
Reviewed yesterday NEW

good location .. near bust stop and some restaurants are nearby. Staff are accommodating. Family Room is good except for the bed, its a bit rough. TV is quite big but channels are limited. Internet in room is okay.

Review collected in partnership with this hotel
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Thank camz2017
Canada
Reviewed yesterday NEW

Long line ups for check in and check out if you happen to do so during the busy times (when guests on tour bus also checking in). Understaffed. Would be nice to have a line for quick check outs or questions instead of standing in line for 30 min+. One of the hotels in HK with larger rooms but won't...

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Thank WL M
Reviewed yesterday NEW

The property is a lil far from the main market but they do have a shuttle service. The rooms were okay...a bit old but clean. We were there for 3 nights and the staff was helpful. The front desk staff is pretty good. We had a lil prob in communication as some of the hotel staff dint know English but...

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Thank divzranj
Bengaluru, India
Reviewed yesterday NEWvia mobile

Very very unfriendly and rude staff. Zero customer service. Very pathetic room service where the person taking the order and house keeping are outright rude and arrogant. Don't know if they are rude to all nationalities or only a select few!!! We made sure to bring our concerns to the manager there who came to us and gave us listening...

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1Thank neeths13
Reviewed 2 days ago NEWvia mobile

The rooms are big enough considering hong Kong average. We were 4 and could fit in 1 room. The location so so...no mtr but bus service is good. There is Italian Pizza and restaurant and pub all inside hotel. Little Negative the room cleaning service. 4 people in room only 2 towels. I requested to provide but no way. Also...

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Thank Giulia G
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Giulia G, You are absolutely right that Regal Oriental Hotel is unlike any other with the bus connection to everywhere – over 40 routes are here! I trusted that you and your family enjoyed water-mouthing dining experiences in our Avanti Pizzeria and The China Coast + Pub on ground floor, right? Our Housekeeping Teams usually replenish guest amenities in...

Lancashire, United Kingdom
Reviewed 2 days ago NEW

Booked a superior double room (double bed) got put in a premier room ( half the size of a superior). When I complained it was not like the picture on the website they insisted it was a superior room and that if I wanted I could up grade to a deluxe room at extra cost, which I reluctantly did. when...

Review collected in partnership with RegalHotel.com
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Thank grahamchan65
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear grahamchan65, Many thanks for posting a review and appreciating our cleanliness. We are updating all websites and aim to meet guests’ needs and likings as many as possible. We will look into the website you booked and our team will reinforce the progress for sure. Thanks for giving us a reminder and advice – I agree we are in...

Hong Kong, China
Reviewed 2 days ago NEW

Friendly staff in greeting the customers. This require initiation from the team to do this as this must come from the heart of the staff. It is a good Hotel to stay in, but the lift is a bit slow and not responding.

Review collected in partnership with RegalHotel.com
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Helpful?
Thank Patrick W
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Patrick W, I totally agree with your views – our teams are so enthusiastic to make everything different and I am glad that you truly experienced it. We are undergoing guest lift enhancement project and I am sure this will be improved. Many thanks for your nice review. We love to have you back very soon. Best regards, Christoph...

Reviewed 3 days ago NEWvia mobile

We booked this hotel after reading all the mixed reviews. I travelled with my husband & 3 kids (14, 10 & 8). My room was on the 10th floor. Contrary to the reviews... the room was very clean.Bathroom was clean too. (My main concern). Check in was OK. People manning the Check in counters were so grumpy...but didnt let that...

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Thank Kavita R
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Kavita R, Yoyo really loves to pamper you all! She can’t wait for saying hello to you again and have a snap chat with you all when you return. Many thanks for taking time to share your experiences in TripAdvisor and our post-stay survey. I am sure that everyone here will keep delivering consistent service culture for your next...

Melbourne, Australia
Reviewed 1 week ago

Very clean nice rooms but if you plan to explore Hong Kong it is not as convenient as you may like. MTR is not in walking distance so you need to catch a bus to the station which is easy enough to do but adds to your travel time and is not very convenient.

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Thank dowling5
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear dowling5, I am happy to read that you loved our rooms. Bus journey is always a BONUS – sitting on upper level of the bus and enjoying views of Hong Kong rather than passing through the tunnel. Just download the passenger-friendly bus apps and you can catch the bus on time – it really works! Please keep in touch...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only international standard hotel in the Kowloon East area, the Regal Oriental Hotel offers great convenience and value-for-money accommodations. International travellers appreciate the hotel's proximity to major shopping complexes, industrial districts, and scenic and heritage spots. Local visitors like the Regal Orienal's location in Kowloon City, well known for its vibrant cultural and historical background. Likewise, the area abounds with restaurants offering fantastic culinary delights for all. ... more   less 

Additional Information about Regal Oriental Hotel

Address: No.30-38 Sa Po Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Kowloon City
Price Range: RM359 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Oriental Hotel 4*
Number of rooms: 494
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Hotels.com, Agoda, Travelocity and Priceline so you can book your Regal Oriental Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Regal Oriental
Regal Oriental Hotel Hong Kong
Hotel Style:
#43 Best Value Hotel in Hong Kong
#87 Business Hotel in Hong Kong
#107 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Regal Oriental Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe room good enough same size as executive club”
 of 5 bubbles LTC_13, 24 Mar 2017 | Read review
“Good, but the breakfasts could be better.”
 of 5 bubbles Robbo201248, 13 Mar 2017 | Read review
“Just an Issue, we were upgraded to the executive floor, we were a group of family it was hard for us to take a bath due to the design of the bathroom. everyone is not comfortable. especially if we have visitors coming in to visit us. they cannot use the bathroom as well. I suggest you to put a frosting on the actual glass bathroom door. I hope you can take to consideration with our request to provide comfort for your guests. thank you! ”
 of 5 bubbles fnyw, 13 Mar 2017 | Read review
“Executive Level rooms offer great value, ask for Bay view room”
 of 5 bubbles LydiaNSW, 7 Mar 2017 | Read review
“Don't bother wasting your money”
  • Dirty Shower door
  • Dirty Fridge door handle
  • Broken Door stopper
  • Broken Chair
  • Stained duvet without any duvet cover
 of 5 bubbles discodirtbox, 11 Feb 2017 | Read review
5 of 5