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The Park Lane Hong Kong, a Pullman Hotel

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#48 of 712 Hotels in Hong Kong
Certificate of Excellence
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The Park Lane Hong Kong, a Pullman Hotel
The Park Lane Hong Kong, a Pullman Hotel
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1,123 Reviews from our TripAdvisor Community

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There are newer reviews for The Park Lane Hong Kong, a Pullman Hotel
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Showing 938: English reviews
London
Reviewed 1 week ago via mobile

What an amazing hotel! Fantastic location just a few yards from causeway bay MTR. We had a deluxe room overlooking the park and habour. The reception staff were friendly, attentive and efficient. The room was comfortable and well equipped. The highlight was the Skye bar, amazing views with great cocktails. (The bar staff could be a bit friendlier but this...

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Helpful?
Thank Shell07
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for such a positive review of the hotel. We are very glad that we liked the view from the room and the services provided. We are also very happy that you enjoyed the room and the hotel facilities including our new roofbar SKYE. It is comments like this one that our staff work so hard for, rest assured...

Bandung, Indonesia
Reviewed 1 week ago

This is the second time stayed in this hotel and always make me feel comfortable and being treated very well. I am an accor gold member and my room was upgraded to Deluxe Room with new design. The most important is the location of the hotel is surrounded by the shopping malls and shops. There is IKEA below the hotel...

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Helpful?
Thank Robert P
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for the positive review and the continuous support of the hotel, we are glad that you liked the new designs for the deluxe room. We are also very happy that you liked the location for shopping and transport. We look forward to your next visit Luc Bollen General Manager

Reviewed 1 week ago via mobile

The hotel is very modern and is in the best location for shopping and restaurants. Room The family room we stayed in was large and more than enough room. Water is complimentary. The room isn't particularly modern, more business hotel feel but was very clean and well equipped with iron and TV, hairdryer, slippers etc. Only negative was that our...

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Helpful?
Thank Kho V
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for such a positive review of the hotel. We are very glad that we liked the location and the services provided. We are also very happy that you enjoyed the room and the hotel facilities including our new roofbar SKYE. It is comments like this one that our staff work so hard for, rest assured your kind words...

Bishops Stortford, United Kingdom
Reviewed 1 week ago

The hotel and meals were everything we could have asked for - excellent: but we had to book out at 11am and our flight was not till 23.45pm. The hotel had little or no seating available in it's check in area and nowhere we could get showered after spending most of the day in busy Hong Kong.

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1Thank octogenarian2016
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We do have shower facilities for our in-transit guests. My apology you were not informed to such. Hopefully we can serve you better on your next visit. We look forward to welcome you back. Luc Bollen General Manager

Reviewed 1 week ago via mobile

I have been a frequent visitor to the Park Lane over the last 10 years and have enjoyed it's convenient location in the heart of Causeway Bay. During that time, both the public rooms and some bedrooms have enjoyed a couple of makeovers. The reception is now very stylish, if not a little clinical. The rooms are all of a...

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Helpful?
Thank David F
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for such a positive review about the hotel and your continuous support. Rest assured your kind words will be shared with the team. We look forward to welcoming you for your next visit. Luc Bollen General Manager

England, United Kingdom
Reviewed 2 weeks ago

Easy access to the hotel from the airport by taking the airport express train to the city and transfer to a free shuttle which drops you off right at the front of the hotel. Although there is a long queue at the check in counter, we were greeted by a friendly and efficient boy named Elton/Elten (my apologies if not...

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Helpful?
Thank WhiteHE
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for such a positive review about the hotel. We are also very happy to know that you enjoyed the services, and that you liked the location. We look forward to welcoming you again. Luc Bollen General Manager

Peru
Reviewed 2 weeks ago via mobile

Sony and his mates (all 3) are the best! They always remember us and try to help, very kind and welcoming. I have been staying at this hotel at least twice a year for the last 10 years. The hotel is improving its facilities, it's getting better! Great breakfast, however, prices are going up very fast.... good but expensive.

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Helpful?
Thank jesilarovere
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your continuous support and for such a positive review about the hotel. Thank you for your kind words about our staff, it is comments like this that our staff work so hard for, rest assured it will be shared with the team. We are also very happy to know that you enjoyed the breakfast. We look forward...

Colombo, Sri Lanka
Reviewed 2 weeks ago

Very pleased with my stay, the hotel is in a great location to walk around the city. The staff were extremely friendly and knowledgeable too, especially the valet, concierge and housekeeping departments. Highly recommended!

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Thank _frankandkaushalya
Hong Kong, China
Reviewed 2 weeks ago

I am a Gold Le Club Gold Member (previous Platinum but have been using many other hotel chains as well as points are not always duly credited in accordance with the agreement and hence onlyuse Accor hotels sometimes for business and vacation and to book in my clients besides other hotels. The hotel is very conveniently situated but not in...

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Helpful?
Thank Mark G
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for such a positive review about the hotel. Thank you for your kind words about our staff, it is comments like this that our staff work so hard for, rest assured it will be shared with the team. We look forward to welcoming you again. Luc Bollen General Manager

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

Arrived early and room already set. Front desk really nice, accomodate all we need. Bellboy even nicer. Near everything, grocery, mtr, ikea, any kind of resto, park. Have free shuttle to hongkong station. They even surprised us with a. Ottle of wine and macaroons, with handwritting to congratulate us. Love to get back here next time in hk....

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Thank zeffarano
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review about the hotel. We are glad that you liked the location of the hotel for shopping, dining and leisure. Thank you for your kind words about our staff, it is comments like this that our staff work so hard for, rest assured it will be shared with the team. We look forward to welcoming you...

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Park Lane Hong Kong, a Pullman Hotel is a five star hotel in Causeway Bay, Hong Kong's famous business, shopping and entertainment district. With public transportations, major tourist attractions and business locations conveniently located within walking distance, The Park Lane Hong Kong, a Pullman Hotel is the ideal destination for business and leisure travelers. Enjoy stunning views over Hong Kong's beautiful skylines, Victoria Harbour and Victoria Park, or the bustling cityscape in one of our 832 stylish, comfortably appointed guest rooms and suites. Enjoy complimentary wifi for unlimited device throughout your entire stay. Indulge in a sumptuous feast at our buffet restaurant PLAYT, unwind in our lobby lounge Ebb & Flow over a gourmet coffee, an afternoon tea or some innovative cocktails and tapas. Relax with our wellness facilities including a sauna (for gentlemen) and a steam room (for ladies), or enjoy an on-demand massage treatment in our spa. A 24-hour fitness center also offers a range of state-of-the-art technology. Our business center, conference rooms and meeting facilities are at your service. Take advantage of the Executive Club with complimentary daily breakfast, pressing service and a host of discount privileges to ensure a successful business trip. The hotel is within walking distance from the MTR station and about forty minutes drive away from the Hong Kong International Airport. Limousine service is available upon request. You may enjoy free shuttle bus service from the hotel to the Airport Express station in Central. ... more   less 

Additional Information about The Park Lane Hong Kong, a Pullman Hotel

Address: No.310 Gloucester Road, Causeway Bay, Hong Kong, China (Formerly The Park Lane Hong Kong)
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: RM908 - RM1,550 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Park Lane Hong Kong, a Pullman Hotel 5*
Number of rooms: 832
Reservation Options:
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Also Known As:
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel
Hotel Style:
#15 Spa Hotel in Hong Kong
#45 Luxury Hotel in Hong Kong
#57 Romantic Hotel in Hong Kong
#64 Family Hotel in Hong Kong
#78 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Hong Kong, a Pullman Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you request a premium deluxe room with Lounge Access - Park & Harbour View - you won't be sorry.”
 of 5 bubbles Robbie2448, 20 Mar 2017 | Read review
“The standard and superior rooms all need urgent renovations and are not up to 5 star standards”
 of 5 bubbles W7771HFmarkg, 12 Mar 2017 | Read review
“Upper floors for the view.”
 of 5 bubbles 18lilyy, 6 Mar 2017 | Read review
“Level 15 has fantastic renovated rooms.”
 of 5 bubbles AdrianC839, 4 Mar 2017 | Read review
“Ask for rooms that do not face the apartments just across from the hotel.”
 of 5 bubbles PatKhoo, 1 Mar 2017 | Read review
5 of 5