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Conrad Hong Kong

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#21 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Conrad Hong Kong
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2,993 Reviews from our TripAdvisor Community

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Showing 2,499: English reviews
Bedford, United Kingdom
Reviewed 1 week ago

We stayed in the Conrad for three days post a SE Asian cruise. This was not the first time that we have stayed at the Conrad - and it won't be our last. As a Gold Hilton Honors member, we were upgraded to an executive floor. I would recommend this upgrade to anyone seeking a truly memorable hotel stay in...

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Helpful?
Thank CRH007
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear "CRH007", Sincere thanks for your generous feedback to Conrad Hong Kong. We are delighted to know that you'd love our attentive service, spectacular view and comfortable room. Your candid comments on our buffet pricing is highly appreciated and it will be the area that we will further discuss. It is our pleasure to have you with us and we...

Singapore, Singapore
Reviewed 1 week ago via mobile

Stayed over the weekend with my family to explore HK Island before heading to Disneyland hotel. Arrived at the hotel at about 330 pm on a Saturday. Check-in took longer than expected as the front desk was trying to find a room upgrade for me given that i am a HH Diamond member. Not sure why, but typically other Hilton...

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Helpful?
Thank k2papa
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear k2papa, First of all, thank you for your review regarding your recent stay with us and I am sorry for the frustration you had upon your arrival. As a valued Hilton Honors Member, we appreciate your loyalty to our hotel and we try to deliver the benefits our members are entitled whenever possible. Thus, the experience you’ve encountered was...

Reviewed 1 week ago via mobile

This is a long business trip having to stay 8 nights in total. I must say the hotel went beyond my expectation as they knew I'm staying with them for quite a long period. They make sure that my well being is taken care off and also this is one stay that I'm truly inspired! My little request for bottled...

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Helpful?
Thank Mantatattoo
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear "Mantatattoo", Heartfelt thanks for choosing to stay at Conrad Hong Kong. We are more than happy to learn that you have had a wonderful stay with us in terms of the personalized service. I hope that Conrad Hong Kong would be your first choice of hotel when you visit to Hong Kong next time. We look forward to serving...

Hong Kong, China
Reviewed 1 week ago

Friends used to stay in Conrad and dined in Nicholini. They complain of deterioration. My latest experience only affirms their changing to another hotel. Had Saturday brunch there few days ago. The waiter served the main course (signature dish Guinea Fowl) in the middle of my appetiser. Again, he put the dessert platter LONG before I finished cold and hot...

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Helpful?
2Thank vcsoar
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear “vcsoar”, Thank you for your recent visit to Nicholini's. Please accept my sincere apologies for your unpleasant experience, this is certainly not a situation we often encounter but I understand the frustration you have. Our guests’ satisfaction is of paramount importance to us, and we’d be most grateful if you would kindly contact our Director of Food & Beverage...

Reviewed 1 week ago via mobile

I stayed at The Conrad for 5 nights for business. The hotel is in a great location, the service very good and the bedrooms large and comfortable (the bed is so comfy!). Facilities are good and the breakfast delicious. In room dining was a little disappointing and over-priced. I had a late flight and although I'd checked out of my...

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Helpful?
1Thank holidaywonderland
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear "holidaywonderland", A huge thanks for your generous feedback to Conrad Hong Kong. We are delighted to know that you’d love our convenient location, attentive service and luxury facilities. Your comment towards our in room dining is much appreciated, I would share with my team for optimization. We hope to welcome you again for your next visit to Hong Kong....

Phoenix, AZ
Reviewed 1 week ago

There are so many over-rated and falsely praised hotels throughout this world. This is not one of them. They have worked for and earned all the accolades the receive. First class from arrival and past departure. The location is great. Attached to a very high end mall, near a few other high end hotels. If you are cheap like I...

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Helpful?
Thank Azgators
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear "Azgators", Thank you for staying with us as It is our pleasure for my team for your extensive review here. We are glad to know that you have had a wonderful stay with us in terms of the ideal location, luxury amenities and impeccable services across your different service encounters with our team members. We wish to welcome you...

Reviewed 1 week ago via mobile

I stayed at the Conrad hotel Hong Kong on my way into China on business, I checked in at 10.30pm Saturday evening and I was asked for a credit card to guarantee any thing I may have whilst staying on the premises, due to the fact that I was leaving at 11 am there really wasn't any chance I was...

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Helpful?
Thank IvorDL
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear "IvorDL", Thank you for staying at Conrad Hong Kong and sharing your feedback with us. Please accept my sincere apology for your unpleasant experience for our deposit policy. To protect both guests’ and hotel’s interests, we employ a deposit policy for all staying guests with one night room tariff plus HK$1000. We would recommend you to post deposit by...

Mt Eliza, Australia
Reviewed 2 weeks ago

It is always an pleasure going back to the Conrad in Hong Kong. They treat you like a family member returning from a long absence. You check in, go to your room and shortly after jasmine tea is delivered. It is a special experience. Then when you retire at the end of the night, the bed is the most luxurious...

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Helpful?
Thank Andrew R
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear "Andrew R", Sincere thanks for your continuous support! We are delighted to know that you’d loved our attentive service and comfortable bed for a sweet dreams . We look forward to welcoming you again in the near future for another inspired experience. Best Regards, Thomas Hoeborn General Manager Conrad Hong Kong

Malmo, Sweden
Reviewed 2 weeks ago

Summary: This is my second stay at this hotel. It is a great venue and I had high expectations based on my last stay. The review below might look very detailed but it is all small things adding up to a great review. Based on my experience this will be my option next time I am visiting Hong Kong. Background:...

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Helpful?
Thank MrJE2013
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear "MrJE2013", Heartfelt thanks for taking your precious time to share your delightful experience with us. We are more than happy to learn that you have enjoyed your stay in terms of the impeccable service, comfortable room and culinary offerings. I would definitely share your comment with my team, as your kind words are the motivation for us to achieve...

Glendale
Reviewed 2 weeks ago

Though the physical attributes of this property are outstanding, the gracious staff really made it a memorable stay for me. Every staff member seemed to go out of their way to assist me on my first trip to Hong Kong....with sightseeing instructions, directions, and reservations. Hotel room (55th floor) seemed large and comfortable. If it is in the cards for...

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Helpful?
Thank ScotByChoice
ThomasHoeborn, General Manager at Conrad Hong Kong, responded to this review

Dear "ScotByChoice", Sincere thanks for your generous feedback to Conrad Hong Kong. We are delighted to learn that you'd love our Executive Lounge and impeccable service. It is our pleasure to welcome you during your stay and we wish to see you again in the near future. Warm regards, Thomas Hoeborn General Manager Conrad Hong Kong

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Conrad Hong Kong

Address: No 88 Queensway, Pacific Place, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: RM1,302 - RM3,060 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad
Hotel Style:
#16 Family Hotel in Hong Kong
#18 Romantic Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#21 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Hong Kong staff and other travellers.
20 questions
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Questions? Get answers from Conrad Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always book the harbour view rooms, you never stop looking at the harbour and Kowloon.”
 of 5 bubbles neilfiji, 20 Mar 2017 | Read review
“If cost isn't of concern, upgrade to a Harbour View, at the highest level.”
 of 5 bubbles TjeJee, 18 Mar 2017 | Read review
“choose a room on their executive floor, it comes with buffet breakfast; afternoon tea and Wi-Fi include in the price,”
 of 5 bubbles CRH007, 15 Mar 2017 | Read review
“Ask for a harbour view room. The view is AMAZING”
 of 5 bubbles M7452JSandrewr, 9 Mar 2017 | Read review
“Try for city/harbor view, though the mountain view (which I had), is not bad.”
 of 5 bubbles ScotByChoice, 6 Mar 2017 | Read review
5 of 5