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Eaton, Hong Kong

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#78 of 703 Hotels in Hong Kong
Certificate of Excellence
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Eaton, Hong Kong
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3,475 Reviews from our TripAdvisor Community

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Showing 2,983: English reviews
Reviewed 2 days ago NEWvia mobile

Our family of 5 stayed here for 4 days on our way from the UK to Australia. The room we had was spacious for the area, with a separate ante-room for the children. The room was well appointed and the staff courteous and helpful. We often had the swimming pool to ourselves. The hotel is situated in Kowloon and located...

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Helpful?
Thank Nick W
kota kinabalu, Malaysia
Reviewed 2 days ago NEW

our first trip to travel to Hong Kong with 5 of us in total. 3 Adults and 2 kids age 11 & 6. And we are very happy that we found this hotel that have enough space to move around the room. Besides, staff from registration counter to concierge to house keeping, all were very helpful.

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Helpful?
Thank fenniekahlingf
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear fenniekahlingf, Thank you very much for your review. We are delighted to hear that you and your family had a pleasant stay with us; your positive comments on our hotel and services are highly appreciated, and have certainly helped us to continually improve and strive for service excellence. Thank you again for choosing Eaton, Hong Kong and we look...

Essex
Reviewed 3 days ago NEW

We stayed for 5 nights at the end of November after a tour of China. Our room was small but well designed, clean, with a comfortable bed and modern decoration. The public rooms display interesting art and there is a beautiful fragrance as you enter the lobby area. The breakfasts were excellent with an extensive choice of European and Asian...

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Helpful?
Thank Susan_West
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Susan_West, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our services, facilities as well the convenience of our hotel location are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits...

London, United Kingdom
Reviewed 3 days ago NEW

Hotel is clean and modern. Size is good since this is in HK. Staffs are friendly and speaks English well. Check in and check out is a breeze. 10 mins away from MTR. Lots of restaurant around the hotel. Their breakfast is good too though would really great if they change it up everyday so it wouldn't be the same...

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Helpful?
Thank JustL0ve2Travel
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear JustL0ve2Travel, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our service, facility as well the convenience of our hotel location are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits...

Oslo, Norway
Reviewed 3 days ago NEW

The check-in was efficient and we were given access to the room around mid-day which was a blessing as we arrived by plane from Europe early the same morning. The room was a bit small (16 sq.m.) and part of the bathroom wall towards the beds was a glass wall and provided a full view of the occupant of the...

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Helpful?
1Thank ek6347
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear ek6347, Thank you for your review. It was our pleasure to have had you as our guest recently, however most concerned to hear that the room type you booked for this visit was not match with your expectation. While we hope, despite of this point, your stayed with us was a memorable one. Thank you again for choosing Eaton,...

Belfast, United Kingdom
Reviewed 4 days ago NEWvia mobile

Last hotel on our 3 week trip to Australia and HK, so were hoping for so much more. The first room they put us in stank of cigarette smoke even though it was allegedly non smoking. I'm sure it's an impossible task to keep Chinese businessmen from smoking in the rooms. However the next room we tried had this awful...

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Helpful?
Thank Daveontour30
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Daveontour30, Thank you for the time to complete the survey. I was most concerned to hear of your unpleasant experience during your visit. Please be assured that more thorough checks be conducted by the team before checking-in any guest to the room. Please accept our sincere apologies for this incident; your kind support certainly help us continually improve and...

Hong Kong, China
Reviewed 5 days ago NEW

Travel with 2 teenagers, got the 3 single bed rooms. Bathroom ceiling is quite low. Rooms are clean. Staffs are fluent with English that's a plus. Location is great, easy access to everywhere. Walkable distance to restaurants. Feel comfortable to walk at night.

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Helpful?
Thank stawberies
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear stawberies, Thank you very much for your review. We are delighted to hear that you and your family had a pleasant stay with us and that you enjoyed our services, facilities as well the convenience of our hotel location. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits...

Reviewed 6 days ago NEW

We only stayed here for one night but we enjoyed it very much. The hotel itself is beautiful and designed excellent. Everything in Hong Kong is small so don't expect large rooms, they were quite small but were still nice enough to enjoy. I found it cosy actually.

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Helpful?
Thank Jesse A
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Jesse A, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our hotel are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits to Hong Kong. Yours sincerely Sherona Shng General...

Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

The second time I had stayed at the Eaton but the first time in a club room, it was well worth the extra money for the club room, the lounge was excellent. The smart phone that came with the room was so convenient and made it very easy to comute around Kowloon and Hong Kong with suggestions on where to...

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Helpful?
Thank Evan D
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Evan D, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our services, facilities as well our smart handy phone. Your positive comments are highly appreciated, and have certainly helped us to continually improve and strive for service excellence. Thank you again for choosing...

Tokyo, Japan
Reviewed 6 days ago NEW

Have come to enjoy staying at the hotel since the renovation. Would recommend the use of the E-Lounge option if you can. It is a better travel experience with the help of the lounge staff. The location is not exactly ideal for MTR station, but it is close enough not to cause serious problem. It is centrally located to access...

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Helpful?
Thank ninjakinyu
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear ninjakinyu, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our services, Club facilities as well the convenience of our hotel location. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits to Hong...

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Staying in Jordan / Yau Ma Tei

Neighbourhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighbourhood is where you will find some of the more authentic areas of Hong Kong. Not as glamourous or busy as its neighbours Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighbourhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighbourhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located in the very heart of Kowloon, Eaton, Hong Kong is only a few minutes' walk from Jordan MTR station. Look no further for some great complimentary activities including a daily Tai Chi Class, led by our Resident Tai Chi Master, and our exciting tours of the Jade and Temple Street markets as well as many other fascinating tourist hotspots. The rooftop swimming pool which is heated in winter, this place is a perfect spot to relax and sip a cool drink while our 24 hour Exert Fitness Centre provides you with extensive training equipment. The Hotel also offers a wide variety of dining options. With 4 restaurants and a bar including an extensive buffet restaurant, a traditional Cantonese restaurant, a chilled Japanese izakaya style restaurant, a coffee shop and an al fresco bar, you'll find something for everyone's tastes. You can also stay connected at Eaton, Hong Kong as all residents can enjoy complimentary hi-speed wifi for an unlimited number of devices. With a clever, modern design and a spirited "Can Do" attitude, Eaton, Hong Kong offers everything you need for a comfortable and enjoyable stay in this the most vibrant of Asian cities. ... more   less 

Additional Information about Eaton, Hong Kong

Address: 380 Nathan Road, Jordan, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong)
Region: China > Hong Kong > Jordan / Yau Ma Tei
Price Range: RM542 - RM1,316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eaton, Hong Kong 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Eaton Smart Hong Kong Hotel Hong Kong
Eaton Hong Kong
Eaton Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Hotel Kong
Hotel Style:
#56 Family Hotel in Hong Kong
#64 Romantic Hotel in Hong Kong
#65 Business Hotel in Hong Kong
#71 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Eaton, Hong Kong staff and other travellers.
65 questions
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singapore

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Questions? Get answers from Eaton, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely book a Club room (when there is a discount)”
 of 5 bubbles Iluvtravel1001, 1 Dec 2016 | Read review
“Ask for a room change whern you arrive as they are still renovating”
 of 5 bubbles elegantpaula, 28 Nov 2016 | Read review
“Duluxe rooms are tiny and not suitable for any more than an overnight stop for a couple.”
 of 5 bubbles dfgraemedf, 23 Nov 2016 | Read review
“Club rooms are excellent value if you want included breakfast and happy hour refreshments.”
 of 5 bubbles X1564FSsuec, 22 Nov 2016 | Read review
“Rooms on upper floor levels have the best views”
 of 5 bubbles Momac45, 15 Nov 2016 | Read review
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