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From the moment I arrived at the Arrivals Hall of the Hong Kong International Airport where I asked the hotel to send a car to pick me up, I was taken care of. When I arrived in the driveway of the Grand Hyatt, a young...More
We recently stayed at the HKGrand Hyatt. I had mentioned in passing prior to arrival that it was our anniversary. To our absolute delight upon arrival , the customer service team had decorated our room with balloons and a big "Happy Anniversary" across the window....More
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3 Thank 326christopherm
Management response:Responded 14 July 2017
Happy Anniversary once again and we thank you for giving us feedback on your overall enjoyable stay.
We are glad that you were impressed with our arrangements and service. Your kind recognition of our efforts is highly appreciated.
Thank you for choosing to...More
There are many lovely first class hotels in Hong Kong but the employees of the Grand Hyatt make the hotel special. My husband and I checked into the hotel to celebrate a special anniversary. From the Concierge Dominick to All of the customer service team...More
Thank Debbie Y
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded yesterday
Dear Debbie Y,
Thank you for taking the time to share an experience of your stay at Grand Hyatt Hong Kong.
We are most delighted to know that we were able to make a difference to your stay and the special arrangements prepared by the...More
Excellent service levels, very friendly staff. Rooms are great, comfy beds, good wifi, electric window blinds. Good sized bathroom, seperate shower. Breakfast is first class. Try the pool-side restuarant, has a great buffet. Large pool and awesome gym. Highly recommendedMore
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded 4 days ago
Thank you so much for your lovely review and strong recommendation of Grand Hyatt Hong Kong.
It is a great pleasure to hear that both your stay and dining experience was wonderful and all our services and facilities have lived up to your...More
Location is not bad, or, even excellent if you want to be at the convention centre. Otherwise: slightly off the central places, but fine still. The hotel is good, meeting all expectations for this category. Friendly staff, nice room, no surprises. Recommendation: High tea -...More
Response from Louisa Y, General Manager at Grand Hyatt Hong KongResponded 1 week ago
Thank you for taking your valuable time to post your review on TripAdvisor.
We are most pleased to know that you had an overall pleasant stay and our high tea offer was the highlight of your experience.
Thank you for your kind compliments...More
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of
buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Response from 829farshidr | Reviewed this property |
Jonas is correct. It is about 5 to 10 min walk to the star ferry. The view actually depends on your room type. The rooms with the Harbor view have a fantastic view and they are not blocked by anything. The garden view rooms... More
Jonas is correct. It is about 5 to 10 min walk to the star ferry. The view actually depends on your room type. The rooms with the Harbor view have a fantastic view and they are not blocked by anything. The garden view rooms are normal views nothing special. You will hear the construction noise from 7am Monday through Saturday. But I take that view any day.