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Grand Hyatt Hong Kong

Traveller (1679)
Room & Suite (1066)
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“tiffin”(42 reviews)
“grissini”(40 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
5 Star Hotel
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Offers from Grand Hyatt Hong Kong
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,989)
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All reviewstiffingrissinigrand club loungeconvention centerconstruction noiserenovated roomvictoria harbourharbour viewbusiness hotelbusiness tripchinese restaurantexcellent hotelstar ferryfour seasonshongghconference
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1 - 5 of 2,285 reviews
Reviewed 2 days ago

From the moment I arrived at the Arrivals Hall of the Hong Kong International Airport where I asked the hotel to send a car to pick me up, I was taken care of. When I arrived in the driveway of the Grand Hyatt, a young...More

Thank motowninchapelhill
Hotel's Favourite
Reviewed 13 July 2017

We recently stayed at the HKGrand Hyatt. I had mentioned in passing prior to arrival that it was our anniversary. To our absolute delight upon arrival , the customer service team had decorated our room with balloons and a big "Happy Anniversary" across the window....More

Review collected in partnership with Hyatt Hotels
3  Thank 326christopherm
Management response:Responded 14 July 2017

Dear 326christopherm, Happy Anniversary once again and we thank you for giving us feedback on your overall enjoyable stay. We are glad that you were impressed with our arrangements and service. Your kind recognition of our efforts is highly appreciated. Thank you for choosing to...More

Reviewed 2 days ago via mobile

There are many lovely first class hotels in Hong Kong but the employees of the Grand Hyatt make the hotel special. My husband and I checked into the hotel to celebrate a special anniversary. From the Concierge Dominick to All of the customer service team...More

Thank Debbie Y
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded yesterday

Dear Debbie Y, Thank you for taking the time to share an experience of your stay at Grand Hyatt Hong Kong. We are most delighted to know that we were able to make a difference to your stay and the special arrangements prepared by the...More

Reviewed 6 days ago

Excellent service levels, very friendly staff. Rooms are great, comfy beds, good wifi, electric window blinds. Good sized bathroom, seperate shower. Breakfast is first class. Try the pool-side restuarant, has a great buffet. Large pool and awesome gym. Highly recommendedMore

Thank VonVintlo
Response from ghhkmgnt, General Manager at Grand Hyatt Hong KongResponded 4 days ago

Dear VonVintlo, Thank you so much for your lovely review and strong recommendation of Grand Hyatt Hong Kong. It is a great pleasure to hear that both your stay and dining experience was wonderful and all our services and facilities have lived up to your...More

Reviewed 1 week ago

Location is not bad, or, even excellent if you want to be at the convention centre. Otherwise: slightly off the central places, but fine still. The hotel is good, meeting all expectations for this category. Friendly staff, nice room, no surprises. Recommendation: High tea -...More

Thank wxd
Response from Louisa Y, General Manager at Grand Hyatt Hong KongResponded 1 week ago

Dear wxd, Thank you for taking your valuable time to post your review on TripAdvisor. We are most pleased to know that you had an overall pleasant stay and our high tea offer was the highlight of your experience. Thank you for your kind compliments...More

View more reviews
Awards & Recognition
Certificate of Excellence
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Price range
US$307 - US$665 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hong Kong
#13 Spa Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
#18 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Price range
US$307 - US$665 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Hong Kong
#13 Spa Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
#18 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1679)
Room & Suite (1066)
Dining (302)
Pool & Beach (95)
Amenities (107)
Business Centre & Event Rooms (13)
Family and Play Areas (4)
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
Questions & Answers
Ask a question
6 January 2018|
AnswerShow all 4 answers
Response from Naakprapa | Reviewed this property |
Yes as I remember ... evenings only
4 December 2017|
AnswerShow all 3 answers
Response from Keith K | Reviewed this property |
Sorry not visited during December
marcia c
26 October 2017|
AnswerShow all 9 answers
Response from 829farshidr | Reviewed this property |
Jonas is correct. It is about 5 to 10 min walk to the star ferry. The view actually depends on your room type. The rooms with the Harbor view have a fantastic view and they are not blocked by anything. The garden view rooms... More
Room Tips
"Choose a Harbourview room."
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"Ask for room on higher floor with harbor view"
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"Get a Harbour View room on a high floor, preferably with Club access."
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"Book a Club Deluxe Room"
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