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Island Pacific Hotel

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#86 of 708 Hotels in Hong Kong
Certificate of Excellence
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Island Pacific Hotel
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1,616 Reviews from our TripAdvisor Community

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Showing 968: English reviews
Hong Kong, China
Reviewed 2 days ago NEW

Many HK hotels provide "handy phone" mobiles, this hotel does but unlike most others this hotel's handy phone does not support a hotspot connections. Keep this in mind. The hotel has an "on the edge of town" feeling (though very close to the MTR), the interiors remind me of The Kimberly Hotel in TST. Rooms are slightly larger than other...

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Helpful?
Thank Seth_HK
Reviewed 2 days ago NEWvia mobile

I was pleasantly surprised by the hotel. It was clean and welcoming. Menu was expensive for what they offered. Rooms are small but spotless. The location was good. 2 minutes from the MTR. Service was excellent.

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Helpful?
Thank Galit Z
Manchester, England, United Kingdom
Reviewed 1 week ago via mobile

This hotel is fantastic - working in the hospitality industry I am very hard to please but I really can't fault this place. From the second we arrived the service was excellent - nothing is a problem for the staff and the hotel itself is beautiful. ROOMS - clean and cosy - a welcome return after a busy day sightseeing....

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Helpful?
Thank Ellen B
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Ellen B, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our...

Shanghai, China
Reviewed 1 week ago via mobile

Was in Hong Kong on a quick business trip. This hotel was well located, well appointed good quality service and well priced. When traveling on business, I prefer this kind of hotel. Nothing too fancy, but it has everything you need and facilities are very clean and well maintained.

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Helpful?
Thank WhiteDragon2000
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear WhiteDragon2000, Thank you for staying at Island Pacific Hotel and taking the time to post a review, which is very encouraging. I am happy to hear that you have enjoyed the service and the distinctive neighbourhood of the hotel, which many guests found it unique and authentic. In the meantime, we look forward to welcoming you back in the...

Doncaster, United Kingdom
Reviewed 1 week ago via mobile

We stopped at the Island Pacific Hotel in January 2017. We booked a harbour view room and the view from the room was superb looking out over the harbour and Kow Loon. We couldn't fault the staff they were all very friendly and could not do enough for us. I would recommend this Hotel and would stop there again.

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Helpful?
Thank 635steveic
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear 635steveic, Thank you for staying at Island Pacific Hotel and taking the time to post a review which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing...

Reviewed 2 weeks ago via mobile

After reading mixed review about this hotel me and my wife decided to give it a chance and stay at this hotel over New Years for 3 nights and were initially pleasantly surprised at how nice the hotel lobby was. Sadly this all changed quickly and the disappointment set in! The reception staff on check in were rude and not...

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2Thank Sagar P
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Sagar P, Thank you for staying at Island Pacific Hotel and taking the time to post a review. With regard to your constructive comments on Front Desk service, guestroom, bathroom and WIFI issues, me and my team will certainly look into this area for improvement. Please accept our sincerely apology for the unpleasant experience you have encountered during your...

Reviewed 2 weeks ago via mobile

For the price we paid at a busy time of year this hotel was great value. We looked out directly on to the harbour, though the hotel is a bit far West to get a good view of the Star Ferries. It's 2 minutes' walk from the tram stop, less than 5 minutes from the new MTR station at Sai...

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1Thank Philip B
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Philip B, Thank you for staying at Island Pacific Hotel and taking the time to post a detailed review. I am happy to hear that you have enjoyed the service. In the meantime, we look forward to welcoming you back in the near future. Warm regards, Bonnie Lau

Reviewed 2 weeks ago

We only stayed here for a day as we were just laying over for our other Asian destinations. We arrived in the morning and took the MTR Airport Express. Upon alighting at the Hong Kong station, we took the H1 shuttle to the hotel. Everything was easy and issues free. We got to the hotel and were assisted by the...

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1Thank laughygirl240
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear laughygirl240, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests....

Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

Just had a very nice 6-night stay at Island Pacific Hotel. The staff was extremely courteous, easily fulfilling a few requests like a room near friends and a roll away bed. Check in was a breeze, room was clean and a decent size for HK and the price, and the shower pressure was awesome. Location was right near an MTR...

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Helpful?
1Thank passport18
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear passport18, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests....

Monterey, California
Reviewed 3 weeks ago

You may have figured out that rooms at the Island Pacific are reasonable. They are indeed. Not that they don't ramp up during high demand periods, they do. But overall, this is a reasonable cost hotel in Hong Kong. What do you get for your money? A lot! This is a great place to stay! The service is good. The...

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Helpful?
1Thank 351C
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear 351C, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful services during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests....

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Gazing over the Victoria Harbour, the Hong Kong Island Pacific Hotel is the centerpiece of outstanding waterfront landmarks in West Central, offering a superb retreat from the hustle and bustle of the downtown. The Hong Kong Island Pacific Hotel is one of the major Hong Kong Hotels of the area and a proven favourite Hong Kong base for discerning business travellers. The 343 room hotel is only 5 minutes walk to Sai Ying Pun Station and offers easy access to the Central business district and is only 15 minutes away from The Hong Kong Convention and Exhibition Centre. Serving as a relaxing retreat from the hectic pace of life in this vibrant city, the hotel offers boutique style accommodation at an affordable rate in a luxury environment. One of the world's great harbour views can be enjoyed from 80% of the hotel's accommodation, and all rooms and suites are configured to enjoy the optimum level of natural daylight through floor to ceiling windows. Plus, enjoy free WiFi access at our hotel. ... more   less 

Additional Information about Island Pacific Hotel

Address: No.152 Connaught Road West, Hong Kong, China
Region: China > Hong Kong > Sai Wan
Price Range: RM378 - RM868 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Island Pacific Hotel 3.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Island Pacific Hotel Hong Kong
Hotel Island Pacific
Hotel Style:
#36 Best Value Hotel in Hong Kong
#66 Business Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#68 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Pacific Hotel staff and other travellers.
36 questions
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Questions? Get answers from Island Pacific Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had room 1008 - just the basic room. A bit compact, but still very nice.”
 of 5 bubbles 351C, 1 Jan 2017 | Read review
“Ask for a room facing the harbor on the higher floors (20 and above)”
  • Misty morning view of Hong Kong harbor from our room.
 of 5 bubbles Scsven, 21 Dec 2016 | Read review
“choose higher floor.”
 of 5 bubbles chayenerio, 15 Dec 2016 | Read review
“Higher rooms with a better view, but all the views are good.”
 of 5 bubbles TonySeattleWA, 7 Dec 2016 | Read review
“upper floors have great views”
 of 5 bubbles margaretcU554BX, 27 Nov 2016 | Read review
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