Royal Park Hotel

Royal Park Hotel

Traveller (906)
Panorama at the Royal Park Hotel
360
Panoramas (23)
Suite
Room & Suite (679)
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RM 557
Fully refundable before Fri, 7 Jun
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RM 717
RM 484
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About

4.5
#36 of 605 hotels in Hong Kong
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the center of Shatin district and adjacent to New Town Plaza, the biggest shopping mall in Hong Kong. Five minutes walk from MTR station. Easy access to Central and TST by means of public transport. Hotel runs regular comlimentary shuttle bus service to and from TST to hotel. Regular public bus A41 run between Hong Kong International Airport and hotel. The journey takes around 45 minutes.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Park View
Languages Spoken
English, Chinese

Location

No.8 Pak Hok Ting Street Shatin, Hong Kong China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Hong Kong Intl Airport
28.7 km
See all flights
Shenzhen Airport
48.2 km
See all flights
Sha Tin
4 minMass Transit Railway (MTR)
1,685Review101Q+A100Room tips
Traveller rating
  • 873
  • 657
  • 126
  • 20
  • 10
Time of year
Traveller type
Language
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Popular mentions
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Detailed Reviews
Amandamazing75 wrote a review Mar 2020
1 contribution2 helpful votes
4.0 of 5 bubbles
The Royal Park This is an older generation hotel in Hong Kong, which means the rooms are unusually spacious. The location is practical if you -like me- enjoy staying a little bit outside very crowded areas. Sha tin is a short train ride from Mong Kok and TST and the bus to the airport passes by literally outside the door. There are parks, walkways and playgrounds closeby as well as shopping, supermarkets restaurants and even an IKEA on walking distance, should you feel like some meatballs for a change. Bed is comfy and there is a good selection of pillows. Everywhere is spotlessly clean. I will definitely come back. Probably with my family next time.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Travelled on business
Room Tip: Big rooms for HK, comfy beds and a selection of pillows. Spotlessly clean.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from royal p, Manager at Royal Park Hotel
Responded 12 Mar 2020
Dear Amandamazing75 It is very thankful for your review. We are very pleased to learn our comfortable room and convenient location have brought you an enjoyable stay. Looking forward to welcoming you back with your family on your next visit. Leo Lai Hotel Manager Royal Park Hotel
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Chloe wrote a review Feb 2020
6 contributions10 helpful votes
4.0 of 5 bubbles
The location is great, next to a very good mall which has all the necessities and not far from the MTR which is very convenient!
The first 2 rooms they gave us we had to change because they stunk of cigarettes even though it was a non smoking room. They gave us a new room which was slightly better but still had an unpleasant/ damp smell.
The rooms are larger than normal and quite well equipped. A big thumbs up to house keeping who delivered everything we requested for such as a heater, cutlery and different pillows etc. And also the concierge for helping us out. They were very helpful indeed.
I would only stay there again after serious refurbishment.
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Date of stay: January 2020
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from royal p, Manager at Royal Park Hotel
Responded 17 Feb 2020
Dear Crcym18 Thank you very much for your review and we are glad to learn our service is up to your expectation. Our hotel is in the process of planning for the next major refurbishment and we looking forward to welcoming you back on your next visit. Leo Lai Hotel Manager Royal Park Hotel
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R C wrote a review May 2020
2 contributions2 helpful votes
5.0 of 5 bubbles
Every time I come to HK, I stay at Royal Park Hotel. This is same with my in-laws. It is no exception this time. The reason being that it is in the heart of Shatin and easy access to everything. I am even more impress when I stay at Royal Park Hotel this time. The hotel maintains a high hygiene standard which makes me feel safe and comfortable during this pandemic, I was offered free mask and hand sanitizer by the hotel.

The hotel staffs would always go extra mile to help me if needed. They are kind and helpful. Thank you so much to Danny and his team. I'm really appreciated for what they do and always received a warm smile after a long day.

Without a doubt, Royal Park Hotel is my choice of stay in Hong Kong.
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Date of stay: May 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from royal p, Manager at Royal Park Hotel
Responded 31 May 2020
Dear RC Thank you so much for your nice review and continued support. We are very delighted to learn that our hygiene measures have impressed you. Moreover, thank as well for your compliment to Danny and his team. We are so proud of them going extra miles to provide a safe and comfortable place to our guests. Looking forward to welcoming you back soon. Leo Lai Hotel Manager Royal Park Hotel
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Wilson S wrote a review Feb 2020
Toronto, Canada5 contributions6 helpful votes
5.0 of 5 bubbles
We have been living in this hotel for the last 10 or so years whenever we visit Hong Kong. The staff has become like an extended family to us. This hotel is connected to New Town Plaza which is a shopping mall of multiple levels of shops and restaurants. There are other shopping malls nearby (albeit small scale) all within walking distances. Best part is one can hop on A41 from HK International Airport and be dropped off right in front of the hotel. Same for the trip to the airport when we leave. When our kids are small, we have no problem carrying our suitcases and bringing them with us on the bus because there are always seats either direction. It is also connected to the MTR station Shatin which can one anywhere in HK easily. We travel everywhere on MTR. Sometimes depending your destination, buses may be a better option. You can always ask the concierge. They are more than happy to show you the nearest bus station to your destination. I have to mention the buffet breakfast. We practically eat there every morning because you get so much variety for the price you pay compared to eating outside in nearby HK style cafes. If you like to jog, the nearby Shing Mun River sidewalk will be an excellent option. Even if you don't jog, a stroll along the river is refreshing!
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: I suggest to ask for a room facing the shing mun river. It has a nice view at night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from royal p, Manager at Royal Park Hotel
Responded 25 Feb 2020
Dear Wilsons0629 Thank you very much for your great review. We are so glad to hear that you enjoyed the stays with us in the past years. Our team would keep up the good works and continue to deliver our best service. Looking forward to welcoming you back soon. Leo Lai Hotel Manager Royal Park Hotel
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Dylan Wong wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
Royal Park Hotel, which provide smooth services, is a superb staycation hotel during covid19. Especially, the front desk staffs in hotel are willing to coordinate with guests flexibly since I have had a special request that have mentioned when I made the booking, and the hotel have fulfilled my request perfectly and considerably upon check-in.
I would like to visit Royal Park again. Moreover, I hope others also can notice this message and enjoy staying in Royal Park.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from park royal, 其他 at Royal Park Hotel
Responded 27 Jun 2021
Dear Dylan Wong Thank you so much for your great review. We are so glad to hear that you have had a pleasant stay with us. Looking forward to seeing you again on your next visit. Leo Lai Hotel Manager Royal Park Hotel
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rb26 wrote a review Apr 2021
2 contributions1 helpful vote
5.0 of 5 bubbles
Stayed for two nights on weekday. Had a great time here. Love the spacious room with bathtub. Clean and tidy. There is a bottle of 3M sanitizer spray placed in room which is very convenience for guest.
Great hospitality staff at Front Desk. Thank you very much for the lovely arrangement. We love the River View Suite a lot.

*The air conditioner at the living room was quite noisy. Luckily it's very cool.
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Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from park royal, 其他 at Royal Park Hotel
Responded 7 Apr 2021
Dear rb26 Thank you so much for your great review. It is our great pleasure to learn that you have had a wonderful stay with us. We thank for bringing our attention to the issue of the air-conditioner. We would improve the situation to provide a comfortable stay for our guests. We look forward to welcoming you back very soon. Leo Lai Hotel Manager Royal Park Hotel
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Mc_8701 wrote a review Mar 2020
1 contribution3 helpful votes
5.0 of 5 bubbles
I always use Royal Park Hotel in Shatin. My family and I have been using this hotel for over the last 15 years. The facilities is second to none! Easy access to the gym for my son and swimming pool for my daughter when needed. Every time we arrive we are greeted with the warmest of welcomes! Promptly served by member of staff and our luggage handled with care to our rooms. The rooms are spacious, entertainment on the television is good and housekeeping is kept to a very high standard.

Special mention to the manager Danny who is without a doubt should be given high praise for his professionalism and hospitality as always.

We will back for sure.
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from royal p, Manager at Royal Park Hotel
Responded 26 Mar 2020
Dear Mc_8701 Thank you very much for your review and support. We are so glad to hear your compliment, and thank you for mentioning Danny and the teams of their outstanding service. We look forward to seeing you and your family again. Leo Lai Hotel Manager Royal Park Hotel
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Alan wrote a review Dec 2023
California1 contribution
5.0 of 5 bubbles
My family had a great stay at the Royal Park Hotel located in ShaTin. The location is very friendly for travelers as there's a 40min bus ride which goes directly from the airport and stops right at the hotel.

When we arrived in the early morning, we were welcomed by the concierge to hold our luggage until our room is ready in the afternoon. After our room is ready, we were warmly greeted by Yoko. She was very friendly and brought us to the room and introduced us the hotel. On the following day, she dropped by and made sure everything were going well for us. She even brought my daughter a little gift and got her very excited!

The hotel was recently renovated and everything felt very clean and fresh. The room was spacious and quiet. One great thing about the hotel is they have a self-serviced laundry room on my floor, I used it a few times during my stay and didn't have to worry about running out of clean clothes.

The hotel is connected to the New Town Plaza which has tons of restaurants from local to western food, and shops from low to high-end. It takes <10m to walk to the MTR ShaTin station and Uber was usually available within 5min. Also, New Town Plaza recently opened a dinosaur kids park, so if you want to take a break from travelling, but not bore the kid, that is taken care of.

I would definitely stay again at Royal Park next time I visit HK.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from park royal, 其他 at Royal Park Hotel
Responded 12 Dec 2023
Dear Alan, Thank you for sharing your fantastic experience at Royal Park. We’re thrilled to hear that you and your family had a wonderful stay with us. We are delighted that our newly renovated room provided the comfort your desired, and our services added the personal touch to your experience. We greatly appreciate your kind feedback, and we look forward to welcoming you back on your future visit to Hong Kong. Leo Lai Hotel Manager Royal Park Hotel
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Yenson.Siu wrote a review Jan 2020
London, United Kingdom2 contributions2 helpful votes
5.0 of 5 bubbles
The hotel is easily accessible as we took the A41 bus from the airport and there is a stop in front of the hotel which is great. We have 4 big luggage so thank god! We arrived at the hotel at 6am early. The gentleman who check us in - Mr. Irvin is very kind and cheerful. We are so fatigue over a long flight from the UK so we are hoping to get the room a bit earlier than normal check-in at 3pm. He helped us get a room ready at around 10:30am which is excellent and we appreciated it. We have walk around the hotel in the afternoon, the mall is connected with the hotel, there is supermarket, restaurant and it is connect to the METRO! Everyday we went out to other places we just need to walk through the mall which is great. We also went to the park that is next to the hotel it was kind of big comparing to other park in Hong Kong. Will definitely come back next year !
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Date of stay: December 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: We check in early so we ask for whatever rooms available in the early morning
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from royal p, Manager at Royal Park Hotel
Responded 14 Jan 2020
Dear yensonsiu Thank you so much for your nice review. We are so glad to learn that our staff and location have brought you an enjoyable stay. We look forward to seeing you again next year. Leo Lai Hotel Manager Royal Park Hotel
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Shinkansens M wrote a review Aug 2023
1 contribution
4.0 of 5 bubbles
We had a comfortable stay. Rooms were sound proofed and efficiently tidied up upon request by simply indicating via the electronic buttons by the door. Special requests were fulfilled almost immediately. Staff were friendly. Having the swimming pool available to us was a plus especially because of the hot weather outside during the summer. Would recommend.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from park royal, 其他 at Royal Park Hotel
Responded 10 Aug 2023
Dear Shinkansens M Thank you so much for choosing Royal Park Hotel and taking the time to post your review. We are delighted to hear that you had a comfortable stay with us. It’s fantastic to know that our staff provided friendly and attentive service throughout your stay. Thank you for recommending us! We truly appreciate your kind words and look forward to welcoming your back soon. Leo Lai Hotel Manager Royal Park Hotel
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Answer from threeonecharlie
Singapore, Singapore735 contributions49 helpful votes
Their Double Double is definitely big going by Hong Kong's standard! The sofa probably isn't big enough for an adult, but the remaining floor space near the window can fit at least 2 sleeping bags. There's a Decathlon nearby :)
Answer from Bloggsy999
Edinburgh, United Kingdom347 contributions158 helpful votes
Hi - I think it does have a small (almost travel like!) iron and a short ironing board (at least that was the case in the Double Double Room) in the wardrobe along with the safe. However, when I saw it, I thought I wouldn't like to iron much with it! Hope this helps!
Bigsi8 asked a question Apr 2023
Krakow, Poland4 contributions6 helpful votes
Does the hotel still have sauna and steam room?
Answer from AA88Dubai_UAE
Dubai, UAE159 contributions120 helpful votes
There is although I didn’t use it. I used the gym only which was ok.
Denise M asked a question Feb 2020
Wotton-under-Edge, United Kingdom83 contributions72 helpful votes
Where is the best place to get breakfast within walking distance from the hotel??
Answer from capykyu
Hong Kong, China407 contributions95 helpful votes
There is a good breakfast in the hotel. If you want to eat elsewhere, there are lots of restaurants in the shopping mall opposite the hotel. It is called New Town Plaza.
Travel B asked a question Sept 2019
Canada38 contributions2 helpful votes
Hello, is your pool opened in November? Thank you
Answer from Brad
Hong Kong, China173,036 contributions27,209 helpful votes
Hello Travel B, I don't believe Royal Park staff know about the TA listing Q&A section so they will probably not see your question here. Would be best to call the hotel directly to ask about the pool open dates.
JJJJound wrote a tip 24 May
1 contribution
5.0 of 5 bubbles
"Be a gentle and kind guests"
Read full review
Laura wrote a tip 10 May
Warrington, United Kingdom21 contributions1 helpful vote
5.0 of 5 bubbles
"Restaurant close around 10pm"
Read full review
Sherpa177263 wrote a tip 9 May
5 contributions
5.0 of 5 bubbles
"Never use the pool but there was one there, all in all I can’t fault the place. It was very professionally ran very clean and I’ll be going "
Read full review
Sia65 wrote a tip Mar 2024
Singapore, Singapore736 contributions333 helpful votes
5.0 of 5 bubbles
"Link bridge to hotel is located at 3rd floor of the mall"
Read full review
ichiban m wrote a tip Mar 2024
Japan1 contribution
5.0 of 5 bubbles
"Sign up for Royal Fans"
Read full review
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
RM 461 - RM 650 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
沙田帝都, 香港沙田帝都酒店, royal park hong kong, hotel royal park, royal park hotel hong kong
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
448
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ROYAL PARK HOTEL (R̶M̶ ̶6̶1̶5̶) RM 432: UPDATED 2024 Reviews, Price Comparison and 1,502 Photos (Hong Kong) - Tripadvisor

Frequently Asked Questions about Royal Park Hotel
Which popular attractions are close to Royal Park Hotel?
Nearby attractions include Hong Kong Heritage Museum (0.4 km), New Town Plaza (0.3 km), and Snoopy's World (0.3 km).
What are some of the property amenities at Royal Park Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Royal Park Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Park Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Royal Park Hotel?
Yes, parking is available to guests.
What are some restaurants close to Royal Park Hotel?
Conveniently located restaurants include Nara Thai Cuisine, Hong Kong Wing Nin, and Din Tai Fung Sha Tin.
Are there opportunities to exercise at Royal Park Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Royal Park Hotel have airport transportation?
Yes, Royal Park Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Park Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Park Hotel?
The staff speaks multiple languages, including English and Chinese.
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