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Sheraton Hong Kong Hotel & Towers

Ctrip.comUS$183*
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#94 of 719 Hotels in Hong Kong
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$227*
US$183*
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US$192*
US$192*
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Sheraton Hong Kong Hotel & Towers
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3,149 Reviews from our TripAdvisor Community

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Showing 2,275: English reviews
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Reviewed 3 days ago NEW

I'm been staying in Sheraton for many years for both business and personal. Recently is more on personal reason. Coffee shop is the most favorite place that I always want to go because of Eva Ng. She is the best always make me feel like I'm home due to her excellent memory and hospitality towards all guests. It's amazing she...

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Helpful?
Thank Lina L
SheratonHK, Director of sales & marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Lina L, Welcome back to Sheraton Hong Kong. It's our honor to be your home away from home, and it's great to learn that you have enjoyed another wonderful stay with us again, thanks a lot for your positive review and the warm sharing regarding the dining experience at The Cafe, we will certainly share your compliments to Eva...

New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017

Sheraton Hong Kong Hotel & Towers at the tip of Tsim Sha Tsui is a remarkable luxury hotel near Hong Kong's major attractions, including Hong Kong Cultural Center, Hong Kong Museum of Arts, Starr Ferry Pier, Kowloon-Canton Clock Tower, Hong Kong Philharmonic Symphony Hall, and Avenue of Stars. The hotel guests arriving from Hong Kong's international airport can use public...

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Helpful?
9Thank Jae L
About Hotel's Favourite Review
SHongKong, Ivy Yeung, Director of Sales & Marketing, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Jae L, It's lovely to learn about your wonderful experience at the Towers Floor and we are appreciative of your useful travel tips for other TripAdvisor users. It is always our pleasure to hear from our happy guests and we are glad to know that you have made the most our convenient location. Definitely we will share your kind...

Edmonton, Canada
Reviewed 3 days ago NEW

I would like to share my excellent experiences I have had at the Sheraton hk hotel and towers. I have been a regular guest at this hotel for a few years now. The property is ageing but its location and staff, particularly the latter, are the reasons I keep returning . Front desk staff like like Eric and kenneth and...

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Helpful?
Thank edy891
SheratonHK, Director of sales & marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear edy891, Welcome back to Sheraton Hong Kong. It's indeed a joy for us to hear from our happy guests, thanks a lot for your positive review and sharing on The Cafe, we are glad to learn that you have enjoyed the culinary service, we will certainly share your compliments to the team in recognition of their service excellence. On...

Brisbane Region, Australia
Reviewed 5 days ago NEW

After 10 weeks in Europe we spent our final ten days in Hong Kong. Over the years we have visited the Sheraton HK together and nothing has changed - pure luxury from the time you enter the foyer. If my husband is in HK on business he always chooses to stay at the Sheraton. The breakfast display makes it so...

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Helpful?
Thank 197montrose
SheratonHK, Director of sales & marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear 197montrose, Welcome back to Sheraton Hong Kong, we are glad to be your home away from home! Thank you so much for taking your precious time to share your review with us and well as the tips for other TripAdvisor travelers. We are glad to know you have enjoyed the Harbour View room stay and it's is also wonderful...

KUALA LUMPUR, Malaysia
Reviewed 6 days ago NEWvia mobile

Just next to SOGO, 2 mins walk to MTR and bus stop. Hotel is a bit old though, the SPG PLATINUM lounge is the smallest I have seen, basically converted from two hotel rooms. Requested for a suite upgrade and got it.

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Helpful?
Thank cheongyewh
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear cheongyewh, It is always our pleasure to hear from our SPG guests. Thank you for taking the time to share your review with us. We are glad to know that you have made the most of our convenient location and enjoyed the Suite upgrade. We sincerely look forward to welcoming you again at Sheraton Hong Kong soon for another...

Maracaibo, Venezuela
Reviewed 6 days ago NEW

This Hotel Chain of Sheraton ones, it's of high value in this Free Market marvelous city of Hong Kong, you really have everything around by just walking, the Sheraton Hotel, very convenient for any class of journeys, such as business or pleasure and even more enjoyable with family. I highly recomend it, real good service, food too excellent, capable personnel...

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Helpful?
Thank JoseDarioOchoa
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear JoseDarioOchoa, It is always a pleasure to hear from our happy guests! We are glad to know that you have had a rewarding stay with us. We will definitely extend your warm compliments to the teams which will be the best reward for their dedication to service excellence. The team and I look forward to welcoming you again at...

Texas
Reviewed 1 week ago NEW

I stayed at this hotel for 1 night. I got in around 6 Room was nice, pretty large decently equip. Not sure if I’d want to do a lot of work from the desk, but it is usable. The bed was comfy and the bathroom has been recently updated and was great! The shower was really nice! The location was...

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Helpful?
Thank hyatt22
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear hyatt22, Thank you for taking the time to share your review with us. We are truly grateful for your compliment and it is great to know that our in-room amenities offered great help to your stay in Hong Kong. On your next visit, we would recommend the authentic Chinese food at Celestial Court on 2/F of the Hotel, I...

Johannesburg, South Africa
Reviewed 1 week ago

I had a conference nearby so the Sheraton was not my first choice. I booked and to my surprise it was cheaper that the other hotel hosting the conference. What impressed me was the small things are really a big thing here. Breakfast was delivered on time, the chocolates at the bedside, the design of the room allows one to...

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Helpful?
Thank Globaltrotter74
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Globaltrotter74, It means a lot to us to have received such wonderful compliments from our guest and we appreciate you taking the time to share your review with us and well as the very useful tips for other TripAdvisor travellers. We will definitely extend your warm compliment to the team as a recognition to their dedication for service excellence....

Reviewed 1 week ago

I got a very beautiful view on the bay from my room. The hotel is very central, close to subway and to harbor. I love huge lobby hall and this one was not exactly one of them, narrow access and my room was as well quite small. I guess HK is one of the city where people must fight for...

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Helpful?
Thank marco241974
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear marco241974, We appreciate you taking your precious time to share your review with us. Our spectacular harbour view is one of the favourite room features among our guests and we are glad you loved it. It's also wonderful to learn that you have made the most of our convenient location. On your next visit, you are most welcome to...

Hong Kong, China
Reviewed 1 week ago

The hotel’s 782 sleek, inviting guest rooms and suites are ideal places to relax, work, or play. I rented a car in Hong Kong by searching FB page:Hong Kong vehicle rental. Many offer a postcard view of Victoria Harbour. Sheraton Towers features private reception and the exclusive Towers Lounge on the 16th floor. Outdoors, a temperature-controlled pool and Jacuzzi as...

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Helpful?
Thank cibufujej
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear cibufujej, Thank you very much for your positive review, it always fills us with great joy to hear from our happy guests. We are glad to know that you've enjoyed the hotel facilities, as well as the stunning Victoria Harbour view. On your next visit, be sure to try out our award-winning dim sums at Celestial Court which is...

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11/06/2017 12/06/2017
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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is at the top of Kowloon’s Gold Mile. Located along Victoria Harbour, we’re in the business and shopping district, near the ferry terminal and Mass Transit Railway (MTR.) Hong Kong International Airport is 35 minutes away.Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge. Join Starwood Preferred Guest membership for free and enjoy complimentary in-room internet when you book on our official website! All 782 guest rooms are now equipped with a free smartphone device for unlimited local call and 3G data on the go during your stay. ... more   less 

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: 20 Nathan Road, Tsim Sha Tsui | Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: RM829 - RM1,290 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hong Kong Hotel & Towers 5*
Number of rooms: 782
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#23 Spa Hotel in Hong Kong
#50 Business Hotel in Hong Kong
#59 Romantic Hotel in Hong Kong
#61 Family Hotel in Hong Kong
#80 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hong Kong Hotel & Towers staff and other travellers.
35 questions
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Questions? Get answers from Sheraton Hong Kong Hotel & Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It might cost more but always ask for harbor view room it's worth for the view”
648linal, 27 May 2017 | Read review
“Book a harbour view room - you will not be disappointed.”
197montrose, 25 May 2017 | Read review
“Friends any ROOM you choose you realy deserve it, due all of them give you the best in quality and personnel service.”
JoseDarioOchoa, 24 May 2017 | Read review
“the bay view room have a a beautiful view on the bay, I guess more expensive then others”
marco241974, 21 May 2017 | Read review
“not for business trip but for family holiday”
itrader1962, 17 May 2017 | Read review
5 of 5
Ctrip.com
US$183* /night
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Orbitz.comUS$192
PricelineUS$192
ElvolineUS$227
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*Disclaimer
Prices are for 1 room, 2 adults
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