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Sheraton Hong Kong Hotel & Towers

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#86 of 702 Hotels in Hong Kong
Certificate of Excellence
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Sheraton Hong Kong Hotel & Towers
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2,902 Reviews from our TripAdvisor Community

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Showing 2,106: English reviews
Kochi (Cochin), India
Reviewed 2 days ago NEW

Pretty old property, centrally located, shopping centre in the building, mortens steak house in a good inhouse restaurant, breakfast has a good spread and service. the rooms are pretty small and old, one of the highlights is the travel desk who can get Chinese visa on the same day. Nathan street has loads of shopping opportunities, but pricey hon kong,...

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Helpful?
Thank mjacob007
Reviewed 3 days ago NEW

For such an expensive place, it looks old and not very well maintained. Pros - the hotel is almost on the shore, in a great area in Tsim Sha Shui - the personnel is great, really taking care about customers - some struggling with english - the position is still good, but looks that the view will be affected by...

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Thank Catalin O
San Francisco, California
Reviewed 3 days ago NEW

First off - the hotel of this staff is amazing and helpful, the rooms are clean and comfortable and the breakfast buffet is chockfull of everything you could possibly want. If you get a room overlooking the harbor, the view is spectacular and you can watch the light show from your hotel bed. The location is great for wandering around...

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1Thank Jenna W
Brisbane, Australia
Reviewed 4 days ago NEWvia mobile

Located at the very start of famed Nathan Road and just opposite the legendary Peninsular Hotel, locations in Kowloon don't come much better than this. Shopping, star ferry, Harbour are all at within minutes of Sheraton. Check in was excellent. Rooms are nice, not huge (about 28 sq.m.) and well equipped. Towers lounge is comfortable but not spectacular and offerings...

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1Thank Ashley G
Toronto
Reviewed 5 days ago NEW

This is the first time we've stayed at this property in Hong Kong and you can't beat the location. I personally think the extra price for a "Towers" room is worth every penny once you consider the free breakfast (FANTASTIC), the free access to coffee/tea all day in the Towers Lounge, and the free evening cocktails/appetizers. Towers rooms also include...

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1Thank yyzatcqq
Hobart, Australia
Reviewed 6 days ago NEW

stayed at the Sheraton for 6 nights,it would be the best hotel in Kowloon especially if you book a room with club lounge access .the rooms are not large but the view is fantastic.breakfast buffet was great with lots of choice of both western and local food.but the breakfast on the top floor was even better with views across the...

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Thank Roberthobart
Reviewed 6 days ago NEW

I stayed 3 nights in the Towers rooms. This gave me access to the executive lounge which has one of the best views in the world. Breakfast was in the top floor with a similar view. Service was excellent and the food first rate. The hotel is a few minutes from. The Star Ferry and the MTR. Perfect.

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Thank Stephen H
Sydney, Australia
Reviewed 6 days ago NEW

This is the first time I've chosen Sheraton, as my usual preference is W at Element. Without doubt, Sheraton is very convenient - smack right in the middle of action. However it's compensated by the smaller room and slightly older and tired furnishing. And the room lighting is so dark! The bathroom has a see through glass from the bedroom...

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Thank Jolie
Porto Alegre, RS
Reviewed 1 week ago

We stayed at Towers at Club floor with free use of gym ,club lounge,pool.The room is very good with traditional excellent quality of linens and towels.Breakfast is perfect with a great variety of food, good cheese , salads , fruits ,bread.It is located at 18th floor with good views of the bay. Hospitality from check in and out is noted.Excellent...

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Helpful?
Thank Jacques381
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Jacques381, It is always a pleasure to hear from our happy guest and it is also wonderful to know about your amazing Towers experience. Thank you very much for your warm compliments and I will definitely share your kind words with the team as recognition for their devotion to service excellence. We look forward to hosting your next stay...

Glasgow, United Kingdom
Reviewed 1 week ago

over the years our family trip to Hong Kong has always meant us staying at the towers.We have never been dissapointed but this time there was just something not quite right.Perhaps it's the fact that there are building works going on outside the hotel and I am unsure how high the building is going to go but if to high...

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Thank robertdA8655KB
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear robertdA8655KB, Thank you for choosing Sheraton Hong Kong and sharing your comments with us. Please rest assured the future building in front of us will not affect our existing view of Victoria Harbour. Your comments on the food quality and service are also well received and please rest assured that our culinary team will review for improvement to ensure...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is at the top of Kowloon’s Gold Mile. Located along Victoria Harbour, we’re in the business and shopping district, near the ferry terminal and Mass Transit Railway (MTR.) Hong Kong International Airport is 35 minutes away.Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge. Join Starwood Preferred Guest membership for free and enjoy complimentary in-room internet when you book on our official website! All 782 guest rooms are now equipped with a free smartphone device for unlimited local call and 3G data on the go during your stay. ... more   less 

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: RM1,036 - RM2,058 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hong Kong Hotel & Towers 5*
Number of rooms: 782
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood APAC, Orbitz, Booking.com, Cheap Tickets, Odigeo, Ctrip TA, Travelocity, Priceline, Agoda and Expedia so you can book your Sheraton Hong Kong Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#23 Spa Hotel in Hong Kong
#51 Business Hotel in Hong Kong
#59 Romantic Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#74 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hong Kong Hotel & Towers staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Hong Kong Hotel & Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors comes with a view”
 of 5 bubbles mjacob007, 4 Dec 2016 | Read review
“Ask for a room with a view of the harbor!”
 of 5 bubbles pinkfedora, 3 Dec 2016 | Read review
“book a room in the tower with club lounge access and harbor view”
 of 5 bubbles Roberthobart, 30 Nov 2016 | Read review
“Towers room”
 of 5 bubbles stephenhG9388GV, 30 Nov 2016 | Read review
“include breakfast”
 of 5 bubbles Jacques381, 27 Nov 2016 | Read review
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