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Sheraton Hong Kong Hotel & Towers

3,463 reviews
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Traveller (1638)
Room & Suite (838)
Dining (151)
Overview
  • Excellent39%
  • Very good44%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“star ferry”(253 reviews)
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Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Name/address in local language
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,463)Write a Review
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1,044
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Show reviews that mention
All reviewsstar ferrysky loungenathan roadtowers roomoyster barspg memberlight showharbour viewtop floorrooftop poolnathan rdvictoria harborbreakfast buffetan upgradetsim sha tsuibusiness hoteleasy access
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11 - 15 of 2,501 reviews
Reviewed 2 weeks ago

We were here for only 1 night as a stop over on the way to Singapore. Hotel was in a prime location. We were able to walk to the Star Ferry and grab our tickets for the BigBus Tours. We actually did all 3 in...More

Thank BarbaraSS
Response from SheratonHK, Ivy Yeung, Director of Sales & Marketing, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & TowersResponded 2 weeks ago

Dear BarbaraSS, It is always a great pleasure to hear from our happy guests and we are glad to know that you love the stunning harbour view from our rooms. Thank you for your compliments and we look forward to serving you again in the...More

Reviewed 2 weeks ago

We had a Towers King room with Harbour views (17th floor). Excellent presentation but 27m2 is small for two people, especially in the bathroom area which could really only accommodate one at a time - but it was top quality for comfort and service. Level...More

Thank cat1964
Response from SheratonHK, other at Sheraton Hong Kong Hotel & TowersResponded 2 weeks ago

Dear cat1964, We are truly grateful for your amazing review and we are pleased to know that you have had an amazing stay with us and our in-room amenities such as the free mobile phone offered a great help for your stay in Hong Kong....More

Reviewed 2 weeks ago

We are starwood platinum and I had requested to use our suite upgrades for our 4 night stay there. It was approved but we were put in a two double bed suite with a garden view. Turned out there was some confusion and for some...More

Thank David G
Response from SheratonHK, other at Sheraton Hong Kong Hotel & TowersResponded 2 weeks ago

Dear David G, It is indeed a pleasure to hear from our happy SPG members and we are truly grateful for your continuous support. It is wonderful to learn that you have made the most of our convenient location and our hospitality has made your...More

Reviewed 2 weeks ago via mobile

I was spending the last couple nights in Hong Kong recharging my batteries on the way home from nonstop Asian business trip. I booked the Sheraton Hong Kong. I prefer Kowloon. As a Starwood’s gold member I’m entitled to an upgrade. Having just had a...More

Thank TONKA2
Response from SheratonHK, other at Sheraton Hong Kong Hotel & TowersResponded 2 weeks ago

Dear TONKA2, It is always a pleasure to hear from our happy guests and we are glad to know that you have had a delightful stay at the Towers. I'm very proud to learn the team has always taken the extra step to deliver the...More

Reviewed 3 weeks ago

Nice hotel, wonderful and helpful staff. Stayed in the towers with lounge access. Breakfast was substantial with lots of made to order options. Lounge was one of the better stocked lounges we have had anywhere. The views at breakfast and evening lounge are the reasons...More

Thank Sheila T
Response from SheratonHK, other at Sheraton Hong Kong Hotel & TowersResponded 2 weeks ago

Dear Sheila T, Thanks for your positive review and sharing of your Towers stay. We are glad to know that you enjoyed the exclusive Towers benefits including the Deluxe Harbour View breakfast and access to Towers Lounge. Definitely we will share your kind words with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$194 - US$552 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#76 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$194 - US$552 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#76 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1638)
Room & Suite (838)
Dining (151)
Pool & Beach (64)
Amenities (25)
Business Centre & Event Rooms (11)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
Ask a question
Eugzhou
30 January 2018|
AnswerShow all 2 answers
Response from Carn W | Reviewed this property |
Yes and it has even got a cigar room for the connoisseurs. I am not a smoker but I could tell, the room has everything a cigar expert would relish.
0
Votes
Kim L
27 October 2017|
AnswerShow all 4 answers
Response from Steve C | Reviewed this property |
I thought that it's common these days to offer a smartphone at each room in a 4+ star hotel like Sheraton across most of major Asian cities
0
Votes
juncotoco
11 September 2017|
AnswerShow all 3 answers
Response from Toorex | Reviewed this property |
Yes to the mobile phone. Yes to the outdoor swimming pool
3
Votes
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12345615
Room Tips
"If you can swing it, a harbor view room in the tower is fantastic."
Read review
"City View rooms - outlook of building across the street; Harbour View Rooms - minimal harbour view, blocked..."
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"Ask for a room with view of the Harbor."
Read review
"Ask for a quiet room if you need it to be quite, Ask for a twin bed if you need one they have plenty. Pay for..."
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