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Sheraton Hong Kong Hotel & Towers

Ctrip.comUS$183*
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#94 of 719 Hotels in Hong Kong
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$225*
US$183*
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US$185*
US$185*
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Sheraton Hong Kong Hotel & Towers
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3,147 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Hong Kong Hotel & Towers
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Showing 2,273: English reviews
Singapore
Reviewed 1 week ago

I have to rush down to the lobby to get the free WiFi and internet connected PCs, but the free WiFi was 45 min limited. Only English keyboard is available !! handy free smartphone in the room is only 3G, not fast enough at all to use it. This hotel is not for business trip for sure.

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Helpful?
Thank itrader1962
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear itrader1962, Thank you for taking your precious time to share your review with us. Guest satisfaction is always our top priority and we regret to learn part of your stay was not up to your expectations. On your next visit, you are most welcome to book your stay with our free SPG memebership on our official website to enjoy...

Reviewed 1 week ago via mobile

Clean and efficient service. Convenient yet buzzing with activities. Bed could be better. Ms Leung of front desk is amazing, She really makes one feels great staying here. Kudos to a good staff , hotel needs more staff like her. Room service cleaning staffs are efficient. Except construction in front of hotel, Other than that , all good. Will definitely...

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Helpful?
Thank Philip N
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Philip N, It is always a pleasure to hear from our happy guest and it is also wonderful to learn about your amazing stay experience. Pleasure is all ours to be able to provide you with prompt and attentive assistance when needed. Thank you very much for your warm compliments and I will definitely share your kind words with...

Brisbane, Australia
Reviewed 1 week ago

As we were going on a cruise we wanted a good hotel within close walking distance to the cruise terminal and with harbour views. Accordingly, we booked a Towers room with a harhour view at the Sheraton. Upon arrival at approximately 7.15pm we were greatly surprised to be allocated one of the best room(s) in the hotel. The room was...

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Helpful?
Thank Nicola L
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Nicola L, Thank you for staying with us and we are truly grateful for your warm compliments. We are glad to know that you have made the most of our convenient location and you have enjoyed the fabulous harbour view from your room. It is one of the favourite features among our guests and we are glad you loved...

Toledo, Ohio
Reviewed 1 week ago via mobile

I stayed here for three nights. I really enjoyed this hotel and would not hesitate to stay here again if in Hong Kong. The staff at the registration desk when I checked in and checked out were very friendly and efficient. My room was more than adequate in terms of size. The bed was comfortable. My room had all the...

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Helpful?
Thank GeogProfOH
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear GeogProfOH, Thank you for taking the time to share your amazing review with us and well as the very useful tips for other TripAdvisor travellers. It is great to know that our in room amenities offered a great help for your stay in Hong Kong and you have enjoyed the culinary service at Lobby Lounge and Sky Lounge. On...

Brisbane, Australia
Reviewed 1 week ago

We paid for a harbour view room. Whilst it did have a view of the harbour, it also had a fantastic view of the consteuction site opposite. Hotel was comforatble, but nothing spectacular. We paid for an airport pickup, which was great. When you arrive late at night, it is fantastic to have someone meet you and take you directly...

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Helpful?
Thank Cathy N
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Cathy N, We are pleased to learn that you have enjoyed your trip with us and our pickup service offered great help to your stay in Hong Kong. It is also great to know you are impressed by the stunning Victoria Harbour view and our hospitality, definitely we will share your kind words with the team as recognition for...

Reviewed 1 week ago

Ideally situated right near the harbour this Hotel manages to tick pretty much all the boxes for a good place to stay. Location, service, amenities,well equipped gym, room size, meal choices....all a big tick. It does get really busy, but then again that's Hong Kong!

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Helpful?
Thank Nigel B
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Daer Nigel B, Thank you very much for your excellent review, it always fills us with great joy to hear from our happy guests. We will definitely share your kind words with the team as recognition for their devotion to service excellence. On your next visit, please also visit the Oyster & Wine Bar, which is on top of the...

UK
Reviewed 2 weeks ago

We had a harbour view room and it was well worth the extra money. The hotels location is perfect, metro, shuttle bus, waterfront and shops all nearby. Service on check in and out was very efficient. Allowing us to use health club after check out for a quick change of clothes before flying home was a nice touch to a...

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Helpful?
1Thank JB30
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear JB30, Thank you for taking your precious time to share your positive review with us and well as the very useful tips for other TripAdvisor travellers. We are glad to know that you have enjoyed the Harbour View room stay with us. I'm very proud to learn the team has always taken the extra step to deliver the very...

Auckland, New Zealand
Reviewed 2 weeks ago via mobile

We checked in for 3 nights. The hotel location in kowloon is the best just 5 minutes walk to the ferry to central. and right in the middle of the shopping and restaurant district As an gold spg member we received an upgrade on the tower floor. From the moment we entered the hotel, the service was amazing, very friendly...

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Helpful?
Thank HERMAN3
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear HERMAN3, We appreciate you taking your precious time to share your positive review with us. Your compliment is a huge encouragement for our associates and it is great to know that our Towers team offered a great help for your stay in Hong Kong. We will share your kind words with the team as a recognition for their dedication...

Montreal, Canada
Reviewed 2 weeks ago

I have been staying at the Towers for some years; it is always warm and welcoming due to it's personnel. This visit was no exception. My room overlooked Victoria Harbour; it is fascinating watching the activity on the water. The lounge staff are excellent, especially Tony and his female assistants. I stayed a week, during which I celebrated my birthday...

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Helpful?
Thank frasedbv
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear frasedbv, Welcome back and it's our pleasure to be your home away from home! Thank you for your warm compliments and it is great to learn you had a memorable birthday celebration with us. Definitely we will share your kind words with Tony and the team as recognition for their devotion to service excellence. We are also glad to...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

The Sheraton hotel in Tsim Sha Tsui HongKong is definitely an above average establishment. It is a large hotel overlooking HongKong harbor. Aside from all the usual amenities of a well run 5 star hotel it has a great location, and good for both leisure and business visitors. The immediate area is in the middle of the tourist zone, but...

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Helpful?
1Thank paul888856
SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear paul888856, Thank you for staying with us and we are truly grateful for your warm compliments. We are glad to know that you have made the most of our convenient location and you have enjoyed the fabulous harbour view from your room. It is one of the favourite features among our guests and we are glad you loved it....

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04/06/2017 05/06/2017
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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is at the top of Kowloon’s Gold Mile. Located along Victoria Harbour, we’re in the business and shopping district, near the ferry terminal and Mass Transit Railway (MTR.) Hong Kong International Airport is 35 minutes away.Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge. Join Starwood Preferred Guest membership for free and enjoy complimentary in-room internet when you book on our official website! All 782 guest rooms are now equipped with a free smartphone device for unlimited local call and 3G data on the go during your stay. ... more   less 

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: 20 Nathan Road, Tsim Sha Tsui | Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: RM804 - RM1,276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hong Kong Hotel & Towers 5*
Number of rooms: 782
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#23 Spa Hotel in Hong Kong
#50 Business Hotel in Hong Kong
#59 Romantic Hotel in Hong Kong
#61 Family Hotel in Hong Kong
#80 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hong Kong Hotel & Towers staff and other travellers.
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Questions? Get answers from Sheraton Hong Kong Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a harbour view room - you will not be disappointed.”
197montrose, 25 May 2017 | Read review
“Friends any ROOM you choose you realy deserve it, due all of them give you the best in quality and personnel service.”
JoseDarioOchoa, 24 May 2017 | Read review
“the bay view room have a a beautiful view on the bay, I guess more expensive then others”
marco241974, 21 May 2017 | Read review
“not for business trip but for family holiday”
itrader1962, 17 May 2017 | Read review
“waittill the museum is renovatedfor a true harbour view”
CathyN283, 16 May 2017 | Read review
5 of 5
Ctrip.com
US$183* /night
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Orbitz.comUS$185
Booking.comUS$185
HotelQuicklyUS$225
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Prices are for 1 room, 2 adults
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