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Sheraton Hong Kong Hotel & Towers

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Traveller (1751)
Room & Suite (870)
Dining (169)
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Overview
  • Excellent39%
  • Very good44%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“sky lounge”(93 reviews)
“nathan road”(306 reviews)
“oyster bar”(49 reviews)
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Sheraton Hong Kong Hotel & Towers
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,550)
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Traveller rating
1,071
990
335
108
51
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1,071
990
335
108
51
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All reviewssky loungenathan roadoyster bartowers roomspg memberlight showharbour viewtop floorrooftop poolnathan rdvictoria harborbreakfast buffetan upgradethe star ferry terminaltsim sha tsuibusiness hoteleasy access
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21 - 25 of 2,555 reviews
Reviewed 3 weeks ago

We stayed for 5 nights, we booked a executive suite, nicely appointed, the executive lounge was great. Breakfast was at the Executive lounge, lots of choices, but, too small. Concierge service a bit slow, but, i guess with tours and tourists from all over the...More

Thank Aurelia G
Response from SheratonHK, Allwyn D’souza, Resident Manager, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & TowersResponded 2 weeks ago

Dear Aurelia G, Thank you very much for choosing Sheraton Hong Kong and we appreciate you taking your precious time to share your comments with us. We are glad to read that our rooms and service have left you a delightful impression during your stay...More

Reviewed 3 weeks ago via mobile

I’ll never use this hotel anymore!! I stayed several days here. The Reception and doorman are worst service I have stayed. Especially a doorman at the cab place is horrible. They are less explanations about cab, room service of wi-fi, time schedule of breakfast and...More

1  Thank yamam0121
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 2 weeks ago

Dear yamam0121, Thank you for taking your precious time to share your review with us. Guest satisfaction is always our top priority and we regret to learn we fell short of your expectations during your stay with us. Please rest assured we will share your...More

Reviewed 3 weeks ago via mobile

Booked a suite in Towers section and arranged for a conference table to be put in the lounge area-done without any issue. Breakfast is complimentary for Towers guests and it is really first rate. Restaurants are all first class and the location perfect. Easy to...More

Thank RicardoQld
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 2 weeks ago

Dear RicardoQld, It is always a pleasure to hear from our happy guests and we are glad to know that you have made the most of our convenient location and you had a delightful business stay at the Towers. The team and I look forward...More

Reviewed 3 weeks ago

Thoroughly enjoyed my three nights here after a long-haul flight. They gave me an early checkin and late checkout, which was most appreciated. The Sheraton Hong Kong is in the heart of Kowloon on the main shopping street - Nathan Road. It's also a short...More

Thank PhotosbyPharos
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 2 weeks ago

Dear PhotosbyPharos, Thank you for choosing Sheraton Hong Kong and we are glad to know that you have enjoyed your stay with us. We will definitely extend your warm compliment to the team as a recognition to their dedication for service excellence. We are glad...More

Reviewed 3 weeks ago

The hotel is very well located accross the street from the Peninsula Hotel (2xprice), a block away from the Star Ferry and at the start of the famous Nathan road. The rate is above average for the area. My room was smaller than my previous...More

Thank tom8to
Response from SheratonHK, Resident manager at Sheraton Hong Kong Hotel & TowersResponded 3 weeks ago

Dear tom8to, We appreciate you taking your precious time to share your review with us. It's wonderful to learn that our convenient location and the spectacular Victoria Harbour view has made your stay more memorable. Please rest assured your valued feedback have been shared with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$201 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#84 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$201 - US$473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#84 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1751)
Room & Suite (870)
Dining (169)
Pool & Beach (76)
Amenities (25)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
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Jr L
3 April 2018|
AnswerShow all 3 answers
Response from alchu99 | Reviewed this property |
Breakfast buffet was 250 hkd for adults and 125 hkd for children. No charge for kids under 3. That was the weekend price, I believe the weekday pricing was slightly more. Good buffet with a lot of variety, recommend Tsui... More
1
Vote
Eugzhou
30 January 2018|
AnswerShow all 2 answers
Response from Carn W | Reviewed this property |
Yes and it has even got a cigar room for the connoisseurs. I am not a smoker but I could tell, the room has everything a cigar expert would relish.
0
Votes
Kim L
27 October 2017|
AnswerShow all 5 answers
Response from alchu99 | Reviewed this property |
Mine did, but recommend folks call to make sure all do!
0
Votes
Room Tips
"Great location for shopping and many restaurants nearby"
Read review
"Go for a Towers Guest Room with Harbour View."
Read review
"Just bite the bullet on cost and you won't be disappointed."
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"Views of Victoria Harbour are very worthwile"
Read review
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