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The Charterhouse Causeway Bay Hotel

793 reviews
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Traveller (282)
Room & Suite (370)
Dining (95)
Overview
  • Excellent16%
  • Very good43%
  • Average26%
  • Poor9%
  • Terrible6%
Travellers talk about
“times square”(54 reviews)
“causeway bay”(81 reviews)
“champs bar”(11 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (793)Write a Review
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146
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All reviewstimes squarecauseway baychamps baran older hotelconvention centerwan chai mtrfree wificonvenient locationbit datedbreakfast buffetpublic transportfree callsdecent hotelmobile phoneconcierge stafflocation is excellentshopping area
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1 - 5 of 552 reviews
Reviewed 1 week ago

I would not stay at this hotel again. The checkin was chaotic, with dozens of people crammed into the small lobby with many suitcases and very noisy. When I got to my room, it looked nothing like the pictures on the Expedia website. The room...More

Thank luvz2tvl
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 5 days ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Please accept our sincere apology for the inconveniences caused you were put through on your...More

Reviewed 4 weeks ago via mobile

Our small room was comfortable enough but needs to be refurbished. It needs updates, paint & thorough cleaning. The room is shabby, tight for a couple with 1 medium & 1 small suitcase. Wifi is adequate. The thermostat has a number of adjustment options but...More

Thank anaswims
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 4 weeks ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Your related comments will be dealt seriously by our management team. Currently we have also...More

Reviewed 4 weeks ago via mobile

Stayed at the Charterhouse on Causeway Bay Hotel on January 11 until the 15 of 2018 and I must say that I am neither satisfied nor completely dissatisfied with it. Location - Place is conveniently located at the thick of the hub; everything is accessible...More

Thank Ryan M
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 4 weeks ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We have noted your observations and recommendation for improvements to the certain area such as...More

Reviewed 15 January 2018

We spent a few nights in this hotel. The room was small, but well-equipped, including a free smart phone for your use during your stay. The breakfast buffet was good and the bar downstairs was quiet. And right outside, bustling Hong Kong, with a street...More

Thank MkTrekker
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 4 weeks ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are grateful of your positive feedback on our service and products. Your compliments on...More

Reviewed 12 January 2018 via mobile

This hotel is located not far from convention center, maybe just 10 minutes walk. The surrounding area also full of restaurants and mini store to shop. Is not a modern hotel but still decent and well maintained. I’m enjoying stay 5 nights here with great...More

Thank Ming C
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 4 weeks ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that you were delighted staying with us and our staffs were found...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$73 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$73 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (282)
Room & Suite (370)
Dining (95)
Amenities (61)
Business Centre & Event Rooms (3)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
Nini A
20 January 2018|
AnswerShow all 6 answers
Response from Ming C | Reviewed this property |
Last week i’ve Been there using express train to central n continue with taxi. If u are traveling 3 or 4 people I suggest go straight using taxi. But if you are traveling alone better use express train.
1
Vote
ArchSa
18 July 2017|
Answer
Response from spicolo | Reviewed this property |
Don't know. I would contact the hotel directly.
0
Votes
cecilled08
15 April 2017|
Answer
Response from Joey H |
Dear Madam, Our hotel provided 24 hours service, so it is no problem to check in in the mid- night. So can I have your reservation details, I will mark down a remark in your booking for the late check in in mid... More
0
Votes
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Room Tips
"Just get those rooms along the lift, will give an unblocked view."
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"choose rooms on the higher floor so that you hear less stomping at night"
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"Request for a room at the newly renovated floor"
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"very quiet"
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