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The Charterhouse Causeway Bay Hotel

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Traveller (297)
Room & Suite (381)
Dining (95)
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Overview
  • Excellent16%
  • Very good42%
  • Average27%
  • Poor9%
  • Terrible6%
Travellers talk about
“times square”(53 reviews)
“causeway bay”(79 reviews)
“signature room”(16 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
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Name/address in local language
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Reviews (800)
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148
54
34
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All reviewstimes squarecauseway baysignature roomchamps baran older hotelconvention centerwan chai mtrfree wificonvenient locationbit datedbreakfast buffetpublic transportfree callsconcierge staffdecent hotelmobile phonevisiting hong kong
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311 - 315 of 557 reviews
Reviewed 15 October 2013 via mobile

Well located budget hotel with tiny rooms - but I guess that's the norm in Hong Kong. Breakfast was just ok, but as most dining places don't open til late morning, I recommend going the breakfast option, unless you want McDonalds every morning! Hotel staff...More

Thank Relleb
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 31 October 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. It was unfortunate to learn of your missing shirt, however please enlighten us the description...More

Reviewed 12 October 2013

Right in the middle of everything with a knowledgeable and friendly staff. Minutes to the outdoor market, between two subway stops and Times Square shopping. Close to bus lines-several near the front door-and the STANLEY bus line is an easy five minute walk away. Double...More

Thank bobbycape
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 17 October 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you are generally satisfied with our products and services...More

Reviewed 9 October 2013

We have stayed at the Charterhouse several times and, though it is certainly in need of refurbishment, we see good improvements every time. The old unwatchable TVs have been replaced with flat screens - just a pity there is so much sport and not enough...More

Thank Maggi W
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 17 October 2013

Dear Guest, Thank you for supporting The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Welcome come and glad you have taken noticed of the changes we are gradually improving...More

Reviewed 5 October 2013 via mobile

This hotel is only rated 3* due to the mod cons/facilities in the room-such as flat screen TV & mini bar.To say the hotel looks tired would be an understatement.Rooms are very small, with barely enough for one room to walk around a double bed....More

Thank LeeEvans1982
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 9 October 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We apologize for the inconveniences caused you were put through on your recent stay and...More

Reviewed 27 September 2013

We stayed 2 nights on our way to Dongguan China. It was recommended by a friend of ours who has stayed there in the past. We booked direct with the hotel and got a great rate for a very nice room. On arrival we found...More

Thank Michael93George
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 30 September 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were delighted staying with us and our staffs...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$72 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$72 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (297)
Room & Suite (381)
Dining (95)
Amenities (61)
Business Centre & Event Rooms (3)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
Nini A
20 January 2018|
AnswerShow all 6 answers
Response from Ming C | Reviewed this property |
Last week i’ve Been there using express train to central n continue with taxi. If u are traveling 3 or 4 people I suggest go straight using taxi. But if you are traveling alone better use express train.
1
Vote
ArchSa
18 July 2017|
Answer
Response from spicolo | Reviewed this property |
Don't know. I would contact the hotel directly.
0
Votes
cecilled08
15 April 2017|
Answer
Response from Joey H |
Dear Madam, Our hotel provided 24 hours service, so it is no problem to check in in the mid- night. So can I have your reservation details, I will mark down a remark in your booking for the late check in in mid... More
0
Votes
Room Tips
"Higher floors are quiet and dont have other buildings so close looking into your room! Go for Level 10 or..."
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"I think there is more than one building, so perhaps ask for the one with the updated rooms."
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"Just get those rooms along the lift, will give an unblocked view."
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"choose rooms on the higher floor so that you hear less stomping at night"
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