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BEST WESTERN Hotel Harbour View

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BEST WESTERN Hotel Harbour View
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832 Reviews from our TripAdvisor Community

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Showing 533: English reviews
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Suva, Fiji
Reviewed 3 days ago NEW

The hotel is located on Hong Kong Island in the old part of the city. So it is quite an exciting and busy part of the city during the day. It does quieten down in the evening. The hotel has great harbour and mountain views. You can go to the top of the hotel for amazing scenery- not for those...

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Helpful?
Thank Evan N
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Thank you for your great comments. We are so happy to know that you had a wonderful stay. We will definitely keep up the spirit in the future in order to render every international traveller a fabulous stay like yours. We do look forward to welcoming you back for another promising stay very soon. Thank you. Yours faithfully, Tommy Kwok...

London, United Kingdom
Reviewed 3 days ago NEW

Rooms are very small but that's the average size of the hotel rooms in HK for the amount I paid. I don't mind to stay here again because of location. Staff were very helpful. Room was clean. Few restaurants and 24/7 store near by. Stayed only for a night

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Helpful?
1Thank Milindkleve
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Thank you for your comments and we are happy to know that you had a great stay with us. We always strive to render our guests excellent staying experience like yours and we will surely keep the spirit up in the future. We hope you will also recommend our hotel to your friends and relatives so that they can enjoy...

Newcastle, United Kingdom
Reviewed 3 days ago NEW

I'd recently stayed in NYC and Tokyo at hotels paying the exact same price I paid here (£105 a night - though this included breakfast) and was extremely disappointed with the comparison. I've stayed happily in hostels, Airbnbs, but sometimes I go with a big chain because I assume the brand is consistent internationally. Though I expected small (Tokyo hotel...

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Helpful?
1Thank laura j
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

We would like to apologize for the room size & in-room facility could not meet your expectations. Unfortunately, all the guest rooms in hotel are with similar size. In order to accommodate more room preferences required for guest, alternate arrangement was reviewed as we understand the varieties of in-room facility are important to cater for different needs of customers. Also,...

Krakow, Poland
Reviewed 5 days ago NEW

The rooms are extremely small. The bathroom is even smaller :) no place for legs when you are in the toilet. The biggest inconvenience for me was a big issue with WIFI. I was on the 35th floor and no WIFI connection in the room, had to go down to the guest lounge to use Internet. Regarding positive things, very...

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Helpful?
Thank Jeicamd
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Thank you for sharing your comments. We are happy to know that the hotel's location and view meet your expectation. Thank you once again for staying with our hotel. We greatly appreciate your time and look forward to welcoming you back in the near future. Yours faithfully, Tommy Kwok Front Office Manager

Reviewed 5 days ago NEW

AELのシャトルバス乗り場も、地下鉄駅もトラム停留所もすぐ近く。 コンビニもスーパーも近い。飲食にも困らない。 しかしロケーション以外は褒める点がない。 部屋は狭い。香港でこの価格帯だから仕方ない。 照明が暗く、頭が痛くなる。 置いてあったジャスミンティーのティーバッグは古いのか?埃のような味がした。 エレベーターは4基あるが、やたらと混んでいて随分待たされる。 極め付けはレセプションの不手際。 わたしの予約した部屋に他人がいた。 日本人の名前はわかりづらいから部屋を間違って案内したと。 意味不明。 他人がいた部屋には泊まれないと言うと低層階の喫煙ルームにされた。 なにこの対応。楽しい旅行が台無し。 if you have another choice, I strongly recommend to avoid here!

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1Thank ebi1000
Miami Beach, Florida
Reviewed 1 week ago via mobile

From the time I booked the hotel- they are obsessed with holding money on your credit card. They held 50% of my room stay a month before coming then held the stay amount again when I checked in. Also charged by colleague $15 per day for an upgrade that was no upgrade at all. Expedia and the other sites should...

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Helpful?
2Thank HalK842
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Thank you for sharing comments. We would like to apologize for the paid upgrade could not meet your expectations. In order to accommodate more room preferences required for guest, alternate arrangement was reviewed as we understand the varieties of in-room facility are important to cater for different needs of customers. We thank you again for the precious comments and it...

Vienna, Austria
Reviewed 1 week ago

I think finding a decent hotel at a decent price in Hong Kong is even more difficult than in notoriously crowded and expensive Tokyo, so with that in mind I would say this hotel is quite a good deal. Loved the location close to MTR Sai Ying Pun and lots of nice eateries around 3rd and 2nd street, there are...

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Helpful?
Thank LiMo2009
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Thank you for your comments and we are happy by knowing that you had a great stay with us. We will definitely keep up the spirit in the future and do look forward to welcoming you back for another promising stay very soon. Thank you. Yours faithfully, Tommy Kwok Front Office Manager

Reviewed 1 week ago via mobile

Good location, close to sheung wan and sai yin pun mtr. Rooms are small and old. Elevator is always busy, reception on the 5th floor. I was at 21 floor and thd view is still covered by other buildings.

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Helpful?
1Thank Giovanni C
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Thank you very much for your valuable comments. Regarding the lengthened waiting time for the lift, I trust perhaps this is due to the high occupancy during your stay with us and appreciate your understanding on this. We look forward to welcoming you back soon. Yours faithfully, Tommy Kwok Front Office Manager

Kiev, Ukraine
Reviewed 1 week ago

Pretty good hotel for it's price, nice location(close to the centre), friendly staff, good breakfast. Reading the negative reviews I was surprised as I did not have any bad experience. (stayed there for 5 nights)

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Helpful?
Thank SergiiL1
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Thank you for your great comments. We are so happy to know that you had a wonderful stay with us. We will definitely keep up the spirit in the future in order to render every international traveller a fabulous stay like yours. We do look forward to welcoming you back for another promising stay very soon. Thank you. Yours faithfully,...

Sausalito, California
Reviewed 1 week ago

Small, Dungy rooms ....this is your typical run down 1 to 2 star hotel chain that comes from America. People in the USA know Best Western Hotels aa a low level , run down hotel group. Not even 3 star levels; this hotel group always earns 1 to 2 stars with people that travel alot. Avoid this hotel if you...

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Helpful?
Thank WorldTravelerAtoZ
HotelHarbourView, Front Office Manager at BEST WESTERN Hotel Harbour View, responded to this review

Thank you for sharing comments. We would like to apologize for the room size could not meet your expectations. Unfortunately, all the guest rooms in hotel are with similar size. In order to accommodate more room preferences required for guest, alternate arrangement was reviewed as we understand the varieties of in-room facility are important to cater for different needs of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The BEST WESTERN Hotel Harbour View is a 38-story high-rise located on Queen's Road West on Hong Kong Island. 432 Guest rooms with most of the rooms facing the famous Victoria Harbour. Rooms adopt a modern chic design with dining facilities and a roof top swimming pool. All rooms are equipped with free WIFI, flat TV, cable TV program, in-room safe, mini refrigerator, replenishment of coffee & tea set, IDD phone and central air conditioning. Hotel is steps away from MTR Sai Ying Pun Station (Exit A1). Tram stop is nearby which makes the connection with the Central and the East more close. ... more   less 

Additional Information about BEST WESTERN Hotel Harbour View

Address: 239 Queen's Road West | MTR Sai Ying Pun Station Exit A1, Hong Kong, China
Region: China > Hong Kong
Price Range: RM229 - RM656 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Hotel Harbour View 3.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
BEST WESTERN Hotel Harbour View Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Harbour View staff and other travellers.
11 questions
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Questions? Get answers from BEST WESTERN Hotel Harbour View staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view for privacy”
  • View from rooftop towards mountains
  • Harbour view from rooftop
  • Mountain view rooms
  • Room with 2 single beds
700evann, 20 Apr 2017 | Read review
“Sea View more expensive but only on highest floors; friend on 19th could only see sea between skyscrapers; on 31st I had good view.”
964lauraj964, 20 Apr 2017 | Read review
“Avoid and sleep somewhere else”
WorldTravelerAtoZ, 11 Apr 2017 | Read review
“Obviously, if you're going for the view you want to be higher up. Harbour view probably not much of an advantage in the long run...”
averell23, 21 Feb 2017 | Read review
“All rooms the same - beds terrible”
guestg388, 25 Jan 2017 | Read review
5 of 5